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  #1  
Old 02-21-2014, 10:43 AM
sowen12 sowen12 is offline
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Default Claybar Issue - Help!

I'm at the detail shop right now getting my new Laramie 1500 clayed and waxed for the first time. I really struggled over whether to clay it because I was worried about scratching the paint. Well...they just brought it around after the clay and there are some light scratches on the paint! They are now waxing it and it seems to be improving. But I was told that the clay would not scratch the paint. They used a new clay bar on it.

Is it normal to have a few scratches and then wax them out? Or do I need to file a claim against these guys in case I need to more work done?
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Old 02-21-2014, 11:02 AM
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Umm, not sure as I have never clay barred my truck.
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Old 02-21-2014, 01:16 PM
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The waxing covered up most of the imperfections, but there are still a few spots. To the casual eye it looks perfect. But in the right light I can see some lines. Not the end of the world, but still pisses me off. The guy knew he screwed up because he didn't charge me a dime for the $145 detail job.

I'll take it to the body shop at my dealer and get their thoughts.
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Old 02-21-2014, 01:54 PM
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In my experience, there is always the possibility that there will be a few scratches after you clay bar your truck. You should always check for scratches after you clay bar and these can be removed by using a good quality POLISH. After you polish your truck and the scratches are removed, you can then use a good sealant and/or wax on the surface to protect the paint. Waxing alone will not remove the scratches long term, they need to be corrected with a good polish.
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Old 02-21-2014, 04:08 PM
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I was mostly pissed at myself because I was afraid of this happening. Then the bastard had the nerve to tell me he didn't do it. That a claybar can't scratch unless it has dirt in it. He knew he screwed up. I won't be going back there.
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Old 02-21-2014, 04:37 PM
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Yeah I think the rule of thumb is wash it. Dry it. Wash it again. Then clay bar it. Polish and then wax.

Least that's what I did to my Ram when I bought it.
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Old 02-21-2014, 04:42 PM
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PLEASE PLEASE don't take your truck to a dealership to have them correct your paint. If you think your pissed now, wait till they get done with it. In most dealerships the tech's that do the "detail" work are usually the same guys that do the get ready and run the wash rack. Their level of detail knowledge and product knowledge is usually nada, zip, nothing etc etc etc. One of the members here--Primo---has written extensively about DYI projects such as detailing. His product knowledge and hands on experience is excellent(you owe me a beer Primo). Read his stuff and see if this is something you can do yourself---you'll be a lot better off, save a lot of money and you won't be so pissed when your done----
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Old 02-21-2014, 05:38 PM
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Quote:
Originally Posted by sowen12 View Post
I'm at the detail shop right now getting my new Laramie 1500 clayed and waxed for the first time. I really struggled over whether to clay it because I was worried about scratching the paint. Well...they just brought it around after the clay and there are some light scratches on the paint! They are now waxing it and it seems to be improving. But I was told that the clay would not scratch the paint. They used a new clay bar on it.

Is it normal to have a few scratches and then wax them out? Or do I need to file a claim against these guys in case I need to more work done?
A new clay bar is only new for a few moments- it picks up whatever is on your paint- If washed and rinsed thoroughly the paint should only have micro particles embedded in the paint for the clay to remove. folding and refolding the clay throughout the process is part of the process.
Rubbing the clay bar with plenty of lubricant against paint is much less abrasive than 6000 grit auto polish paper. It would never leave a scratch unless dropped on the ground and re-used (first rule of clay bar- toss any piece you drop).

I'd take it to another detailer- get an estimate to get all of the imperfections corrected and then make the call based on the bill. Maybe you suck it up as a expensive lesson learned- maybe you haul the original guy into small claims court.
Sorry it happened to you.
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Old 02-21-2014, 07:39 PM
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clay will sometimes mar or scratch paint, even without particles embedded in it, and the darker the paint, the more noticeable. a polish is recommended after clay for that reason, and if the scratches don't catch the back of your fingernail when you drag it across the scratch, then they will polish out.

like pull ya said, the wax will only fill the scratches making them less noticeable until the wax wears away....4-6 weeks usually. and don't return to the dealer.

i can likely recommend someone in your area if you like.
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Old 02-21-2014, 09:24 PM
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I've been thinking about getting OptiCoat Pro done... But the guy quoted me 15-20 hours @ $35/hour for prep (full gambit of claying/paint restro/etc) and $200 for the Opti-Coat.
Another company offered GlowPro (www.onsiterestorations.ca) at $300-$400... Which I assume includes prep, not sure.

I'd really like to get something done to "permanently" protect the truck... But at that cost, man that's hard to swallow.
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