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  #1  
Old 03-04-2014, 07:07 PM
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Default Discount Tire

I am the first person to bitch if some company screws me over. I will post it on Facebook and here. Well, now I am putting something nice up.

This past summer I swapped tires and wheels with another member who was trading his truck in. He had an older 4th Gen. I do not remember the exact year. The thread pattern on the lugs on the '13 has changed from his year so I needed to but new ones to for my truck. We were at Discount Tire because they agreed to swap the tires and wheels for free. I bought the new lugs from them.

Fast forward to today when I was doing a quick wash on my truck. I noticed several of the lugs were starting to get surface rust. The DIY car wash was two blocks away from my local Discount Tire so I stopped by. The guy was very attentive and apologetic. He assured me they would take care of me. He actual gave me a few options. I could swap out all the lugs for the same ones for free. I could swap them all out for black ones for free. He also said I could upgrade to stainless steel lugs that are $5 each. He would give me 100% credit from the ones I already bought towards the stainless ones. I went with black because everything on the truck is black and well in theory they shouldn't rust at all. They were shipped out from one of their other stores and will be in by Friday.

So, I believe Discount Tire has earned my future business.
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  #2  
Old 03-04-2014, 07:42 PM
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very cool...the black should look pretty sick. i have only dealt with Discount for at least 15 years
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Old 03-04-2014, 09:23 PM
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I stopped at a discount tire a month or so ago, and they no longer are in the business of selling anything but passenger car tires at that site. Strange, eh?
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Old 03-04-2014, 09:32 PM
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I like Tire Rack's web site better, but the free shipping for me wins from Discount Tire. Service has always been excellent.
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Old 03-04-2014, 09:39 PM
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Discount Tire is also called American Tire, i guess it just depends where you live

I have used them for every vehicle that i have owned in the last several years

They also are trained in how to correctly use the Hunter Road Force Tire Balancing Machine
unlike the janitor that my dealership must use in their tire dept
the same guy only uses a 220 foot pounds air tool to put on the Lug Nuts, he doesn't know that the pressure can be turned down & that you should use a torque wrench to check your work. He must have worked at a truck stop where they use heavy duty air tools & a lug nut is tight when your air tool can no longer move it
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Old 03-04-2014, 10:48 PM
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Discount Tire is where I buy all my tires.
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Old 03-04-2014, 11:21 PM
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Every time I hear people talk about tire techs I think of this:

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Old 03-28-2014, 02:26 PM
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I like discount tire. They just opened 2 here local within the last couple months so Ive always bought from them online but still great prices and customer service.
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Old 03-28-2014, 04:24 PM
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I too have received good service from Discount Tire, thanks for sharing your good experience.
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Old 05-01-2014, 02:24 PM
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I've bought almost all my tires from Discount over the past 25 years. I really liked their Pathfinder off road tires, but two years ago when I needed new ones, they were not available. It looks like the Pathfinder is now back, but the tread does not appear to be as aggressive as they once were.

Jim
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