DODGE RAM FORUM - Ram Forums and Owners Club! - Dodge Truck Forum

Go Back   DODGE RAM FORUM - Ram Forums and Owners Club! - Dodge Truck Forum > Dodge Ram Forum - Help Zone - Dodge Ram Problems, Complaints, & Solutions - Maintenance & Re > 4TH Generation Dodge Ram 2009+ Dodge Ram Trucks > 4th Gen UConnect


Notices


Latest Vendor News
AutoAnything
Addictive Desert Designs!
Bayou Goat Mounts

Reply
 
Thread Tools
  #1  
Old 04-26-2014, 03:07 PM
macc08's Avatar
macc08 macc08 is offline
Dodge Ram Forum Senior Member!
 
Join Date: Feb 2013
Location: Toronto, Ontario, Canada
Age: 25
Posts: 1,271
Gender: Male
Vehicle: 2013 Ram 1500
Trim Level: Sport
Color: Mineral Grey Metallic
Engine: 2013-20?? 345ci (5.7L) Hemi V8 395hp 410lb/ft
Rep Power: 3
Rep:722
macc08 is a splendid one to beholdmacc08 is a splendid one to beholdmacc08 is a splendid one to beholdmacc08 is a splendid one to beholdmacc08 is a splendid one to beholdmacc08 is a splendid one to beholdmacc08 is a splendid one to behold
Default Please help with Uconnect on my '13!!

I posted this in the 4th Gen Uconnect section, but I don't seem to be getting any help, so I'll try again here!

I went for an oil change last week and they supposedly updated the Uconnect. Software running now is 13.15.4

After this, everything is normal, but I'm not getting my audible notifications when I get a text. I double checked my settings on the phone and the "show notifications" isn't there anymore. It was working before the update, so I was wondering if this happened to anyone else and if there is a solution. Also, I tried re-pairing the phone multiple times and no joy. After re-pairing, it won't sync my contacts now. The sync contacts part in the settings on my phone IS selected, but nothing happens. So now my notifications aren't working and if I want to call someone I have to dial the number. Anyone that might be able to help??? This is driving me insane!

Thanks!
__________________
Check out my build thread Here!
Cross border shipping for SW Ontario-Check Here!
http://i31.photobucket.com/albums/c383/drapizan/Untitled_zpsdd160ae8.png
Reply With Quote
Sponsored links
  #2  
Old 04-26-2014, 04:55 PM
macc08's Avatar
macc08 macc08 is offline
Dodge Ram Forum Senior Member!
 
Join Date: Feb 2013
Location: Toronto, Ontario, Canada
Age: 25
Posts: 1,271
Gender: Male
Vehicle: 2013 Ram 1500
Trim Level: Sport
Color: Mineral Grey Metallic
Engine: 2013-20?? 345ci (5.7L) Hemi V8 395hp 410lb/ft
Rep Power: 3
Rep:722
macc08 is a splendid one to beholdmacc08 is a splendid one to beholdmacc08 is a splendid one to beholdmacc08 is a splendid one to beholdmacc08 is a splendid one to beholdmacc08 is a splendid one to beholdmacc08 is a splendid one to behold
Default

Tried downloading the update on my mac, put it on the USB, and the truck doesn't recognize anything on the USB... hopefully someone can help!
__________________
Check out my build thread Here!
Cross border shipping for SW Ontario-Check Here!
http://i31.photobucket.com/albums/c383/drapizan/Untitled_zpsdd160ae8.png
Reply With Quote
  #3  
Old 04-26-2014, 06:25 PM
macc08's Avatar
macc08 macc08 is offline
Dodge Ram Forum Senior Member!
 
Join Date: Feb 2013
Location: Toronto, Ontario, Canada
Age: 25
Posts: 1,271
Gender: Male
Vehicle: 2013 Ram 1500
Trim Level: Sport
Color: Mineral Grey Metallic
Engine: 2013-20?? 345ci (5.7L) Hemi V8 395hp 410lb/ft
Rep Power: 3
Rep:722
macc08 is a splendid one to beholdmacc08 is a splendid one to beholdmacc08 is a splendid one to beholdmacc08 is a splendid one to beholdmacc08 is a splendid one to beholdmacc08 is a splendid one to beholdmacc08 is a splendid one to behold
Default

No one?

Talking to apple now.. I've been working on this all day, and it may be pointing to an Apple software update. I didn't think too much about it, but I also did an iOS update a few days ago as well... So it may be that.

Again, anyone that may be able to help, please do. This is very frustrating.
__________________
Check out my build thread Here!
Cross border shipping for SW Ontario-Check Here!
http://i31.photobucket.com/albums/c383/drapizan/Untitled_zpsdd160ae8.png
Reply With Quote
  #4  
Old 04-26-2014, 09:45 PM
jbr's Avatar
jbr jbr is offline
Dodge Ram Forum Senior Member!
 
Join Date: Aug 2013
Location: Long Island, NY
Posts: 154
Gender: Male
Vehicle: 2013 Ram
Trim Level: Big Horn (4x4 CC)
Color: Bright Silver
Engine: 2009-20?? 345ci (5.7L) Hemi V8 390hp 407lb/ft
Rep Power: 0
Rep:10
jbr is on a distinguished road
Default

Quote:
Originally Posted by macc08 View Post
Tried downloading the update on my mac, put it on the USB, and the truck doesn't recognize anything on the USB... hopefully someone can help!
I couldn't update my uConnect (I have the 5.0) using my MAC either. I downloaded an update on a PC and it worked fine.

I know I read that the USB drive has to be formatted as FAT32.
Reply With Quote
  #5  
Old 04-27-2014, 12:46 PM
macc08's Avatar
macc08 macc08 is offline
Dodge Ram Forum Senior Member!
 
Join Date: Feb 2013
Location: Toronto, Ontario, Canada
Age: 25
Posts: 1,271
Gender: Male
Vehicle: 2013 Ram 1500
Trim Level: Sport
Color: Mineral Grey Metallic
Engine: 2013-20?? 345ci (5.7L) Hemi V8 395hp 410lb/ft
Rep Power: 3
Rep:722
macc08 is a splendid one to beholdmacc08 is a splendid one to beholdmacc08 is a splendid one to beholdmacc08 is a splendid one to beholdmacc08 is a splendid one to beholdmacc08 is a splendid one to beholdmacc08 is a splendid one to behold
Default

Quote:
Originally Posted by jbr View Post
I couldn't update my uConnect (I have the 5.0) using my MAC either. I downloaded an update on a PC and it worked fine.

I know I read that the USB drive has to be formatted as FAT32.
maybe thats the problem... anyone know how to do this?
__________________
Check out my build thread Here!
Cross border shipping for SW Ontario-Check Here!
http://i31.photobucket.com/albums/c383/drapizan/Untitled_zpsdd160ae8.png
Reply With Quote
  #6  
Old 04-27-2014, 01:38 PM
rcmpvet's Avatar
rcmpvet rcmpvet is offline
Dodge Ram Forum Senior Member!
 
Join Date: Dec 2013
Location: Ontario; Welland to be specific
Age: 60
Posts: 735
Gender: Male
Vehicle: 2014 Ram
Trim Level: SLT
Color: Black Gold Pearlcoat
Engine: 2013-20?? 220ci (3.6L) Pentastar 305hp 269lb/ft
Rep Power: 0
Rep:38
rcmpvet is on a distinguished road
Default

For starters you need to format with a PC, do not exceed 32 Gigs for the thumb drive or it will format differently. When you format the drive you will be given options as to whether you want to format as Fat32 or NTFS, maybe even Fat16.

All previous threads concerning Mac Products, including Ipods indicate the radios do not really like to play nice with them.
__________________
There Is No Such Thing As A Stupid Question: HOWEVER: Search Function is Your Friend
Reply With Quote
  #7  
Old 04-27-2014, 02:33 PM
macc08's Avatar
macc08 macc08 is offline
Dodge Ram Forum Senior Member!
 
Join Date: Feb 2013
Location: Toronto, Ontario, Canada
Age: 25
Posts: 1,271
Gender: Male
Vehicle: 2013 Ram 1500
Trim Level: Sport
Color: Mineral Grey Metallic
Engine: 2013-20?? 345ci (5.7L) Hemi V8 395hp 410lb/ft
Rep Power: 3
Rep:722
macc08 is a splendid one to beholdmacc08 is a splendid one to beholdmacc08 is a splendid one to beholdmacc08 is a splendid one to beholdmacc08 is a splendid one to beholdmacc08 is a splendid one to beholdmacc08 is a splendid one to behold
Default

Quote:
Originally Posted by rcmpvet View Post
For starters you need to format with a PC, do not exceed 32 Gigs for the thumb drive or it will format differently. When you format the drive you will be given options as to whether you want to format as Fat32 or NTFS, maybe even Fat16.

All previous threads concerning Mac Products, including Ipods indicate the radios do not really like to play nice with them.
I got the USB formatted to fat32 with my mac... no joy. I think it has something to do with the file too. I downloaded the direct file from a thread here and because it has some periods in the file name, it thinks that the software version is an extension... I will try again from a pc. I never had any issues with this before these updates.. Everything was working fine. When I pair the phone to the uconnect, it gives me a PIN which is just 0000 and says to enter that on the phone when I am prompted. However, I never receive the prompt on the phone which i think is why its not working. I'd be willing to bet that if I got the prompt, entered the pin given to my by the Uconnect, that it would start working once it is able to gain access to the phone. I think thats the issue. The uconnect isn't gaining full access to the phone. I will be visiting a dealership tomorrow or tuesday to get the latest update, hopefully it only takes about 15 mins or so. Anyone know if i should return to stock tune before getting an update? I don't think they use the OBD port for the software but I could be mistaken.

Thanks for the help so far!
__________________
Check out my build thread Here!
Cross border shipping for SW Ontario-Check Here!
http://i31.photobucket.com/albums/c383/drapizan/Untitled_zpsdd160ae8.png
Reply With Quote
  #8  
Old 04-27-2014, 09:52 PM
ferret ferret is offline
Dodge Ram Forum Member
 
Join Date: Apr 2013
Location: Ontario,Canada
Posts: 71
Gender: Male
Vehicle: 2013 dodge ram 1500
Trim Level: Sport
Color: White
Engine: 2009-20?? 345ci (5.7L) Hemi V8 390hp 407lb/ft
Rep Power: 0
Rep:10
ferret is on a distinguished road
Default

Any time you go to the dealer especially for updates always return to stock just to be safe.
Reply With Quote
  #9  
Old 04-28-2014, 05:59 AM
rcmpvet's Avatar
rcmpvet rcmpvet is offline
Dodge Ram Forum Senior Member!
 
Join Date: Dec 2013
Location: Ontario; Welland to be specific
Age: 60
Posts: 735
Gender: Male
Vehicle: 2014 Ram
Trim Level: SLT
Color: Black Gold Pearlcoat
Engine: 2013-20?? 220ci (3.6L) Pentastar 305hp 269lb/ft
Rep Power: 0
Rep:38
rcmpvet is on a distinguished road
Default

Quote:
Originally Posted by macc08 View Post
I think it has something to do with the file too. I downloaded the direct file from a thread here and because it has some periods in the file name, it thinks that the software version is an extension...

Thanks for the help so far!
There should not be any periods in the file name.

This is the name of the file as it appears:

RA4_14_05_03.exe

If you received a file with periods then it very well may be faulty. I know the one I provided and works does not have periods other than before the extension.
__________________
There Is No Such Thing As A Stupid Question: HOWEVER: Search Function is Your Friend
Reply With Quote
  #10  
Old 04-28-2014, 02:01 PM
RollTide Ram RollTide Ram is offline
Dodge Ram Forum Member
 
Join Date: Jan 2014
Location: South GA
Age: 33
Posts: 59
Gender: Male
Vehicle: 2013 Dodge Ram 1500 4x2
Trim Level: BigHorn
Color: Maximum Steel Metallic
Engine: 2013-20?? 345ci (5.7L) Hemi V8 395hp 410lb/ft
Rep Power: 0
Rep:10
RollTide Ram is on a distinguished road
Default

It's not an Apple issue its the uconnect. I had to access my control center on my iphone 5c in order to get it to activate the text tone. I know its aggravating to do it everytime but it beats possibly missing a text notification. Just swipe up on the home screen to reveal the control panel that gives the option to power on your Bluetooth/wifi/flashlight/mp3 player etc...where uconnect appears press it when it shows you uconnect/iphone ect..press iphone..you'll still get the notifications on your headunit but now it will also give you a tone. As far as getting udates from the dealership I also disconnect my device before I turn it over to them and then reconnect it when their done as a new device..hope this helps.
Reply With Quote
Reply

Bookmarks

Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


Advertisement






All times are GMT -4. The time now is 09:51 AM.


= Copyright RamForumZ.com a Gigathreads.com Network Site =Ad Management by RedTyger
Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2014, vBulletin Solutions, Inc.
vB.Sponsors


=Gigathreads Network=
CLUBS MOPAR NATION DSM GPMM MAMM JAM
DIESEL Diesel Forum      
CHEVY Chevy Camaro Forum Chevy Volt Forum    
CHRYSLER Chrysler 300C Forum      
DODGE Dodge Avenger Forum Dodge Caliber Forum Dodge Challenger Forum Dodge Charger Forum
  Dodge Circuit Forum Dodge Hornet Forum Dodge Magnum Forum Dodge Nitro Forum
  Dodge Ram Forum Dodge Dakota Forum Dodge Durango Forum Dodge Dart Forum
FORD Ford Raptor Forum Ford F150 Forum Ford F100 Forum  
JEEP Jeep Forum      
PONTIAC Pontiac G8 Forum      
SRT SRT Viper Forum SRT Cuda Forum