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  #1  
Old 04-21-2014, 11:36 AM
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Default 2014 unconnect trailer setting drops out and media stopped

It WAS working a week ago but drops out now. I set the trailer number 1 then select heavy brake. While watching it the checked heavy brake clears and the light brake gets the check. And when I shut down and come back nothing is checked. Media also shows connect device but the phone shows connected and the blue tooth icon is on the 8.4 inch screen. I've deleted the phone and added back plus added a friends iPhone - mine is a samsung s4. Both phones show songs playing but nothing on unconnect. All worked a week ago. Any ideas? Thanks, Ed.
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Old 04-21-2014, 03:00 PM
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Try rebooting the whole thing by disconnecting the battery to a while.
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Old 04-21-2014, 03:17 PM
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You can also reboot the Uconnect by holding in the radio volume and tune buttons at the same time for about 5 seconds.
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Old 04-21-2014, 03:30 PM
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^Try out what Thunderhorse posted. If not, you may need to go to the dealer for a flash to fix the issue. We have yet to tow with our 2014 3500, but it has the new brake controller set up like all the new trucks, still have to figure out how to work it all and the settings. I just have an aftermarket brake controller installed under my dash on my 08.
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Old 04-21-2014, 05:17 PM
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Thanks for the replies. I found the uconnect (auto speller made it unconnect) and downloaded the version 14.05.03 dated 2/25/14. It comes down as RA4_14_05_03.exe. I down loaded it to a clean memory stick and it says to use at least 4 gig. That is 384.07mb. You then expand it and it makes an ISO file, expand that on the memory stick also. After loading that to the truck the phone worked perfectly. Then I called a buddy who has trucks and trailers. He said without a trailer hooked up the trailer wouldn't stay. He set it in the '13 he had and it dropped from heavy electric as he watched. But with the trailer hooked up it stayed. Hope this helps someone else, thanks for the input. Ed
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