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  #1  
Old 09-14-2009, 06:04 PM
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98sst 98sst is offline
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Default Confused about my reply from Chrysler LLC?

I am really intrigued by my truck (1998 Ram SS/T) and I wanted to know how many of these trucks were produced. After finding no real answers, I decided to contact Chrysler LLC. I filled out all of my info and e-mailed them and simply asked for the production numbers. Here is the response:

Dear Alex:

Thank you for contacting the Chrysler Customer Assistance Center regarding the Dodge Ram.

We are delighted to learn of the satisfaction you have obtained from owning your vehicle and are glad to read of your interest in our product.

In response to your email regarding production numbers, we would like you to know that production numbers are considered proprietary information. Therefore, we are unable to provide you the information you are seeking.

Thanks again for your email.

Sincerely,

Dafie Brown
Customer Service Representative
Chrysler Customer Assistance Center

SO... I'm confused about why they cannot tell me the production numbers? Anybody know why they'd keep it from us?
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  #2  
Old 09-14-2009, 06:30 PM
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That sounds like a crock of **** .
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  #3  
Old 09-14-2009, 06:50 PM
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Well that is weird! Maybe they think you are a spy from another car manufacturer?
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  #4  
Old 09-14-2009, 07:07 PM
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Lazy, just plain lazy. Good ole Dafie wanted to get back to FaceBook instead of making a few calls for yah.
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  #5  
Old 09-14-2009, 08:09 PM
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I'm about to send repeated messages now, just to tick em off. There is no reason for them to keep that from me.
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  #6  
Old 09-14-2009, 08:17 PM
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Quote:
Originally Posted by BlueJet View Post
Well that is weird! Maybe they think you are a spy from another car manufacturer?
Even if I was, I don't see how I could possibly use that information in a way to harm them and their company.
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  #7  
Old 09-14-2009, 08:35 PM
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send your reply,

From Bugs Bunny Or Elmer Fudd...lol
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  #8  
Old 09-14-2009, 08:40 PM
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Quote:
Originally Posted by strang3majik View Post
send your reply,

From Bugs Bunny Or Elmer Fudd...lol
Haha good idea. I'll have to think of stuff for the address and phone number aswell.
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  #9  
Old 09-14-2009, 10:28 PM
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Try contacting one of the automotive magazines... perhaps Car and Driver, Motor Trend, or even Sport Trucks... you get the idea...

Their editorial staff might have the info somewhere, or if they don't have it, might be able to get it..

Exco
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  #10  
Old 09-14-2009, 10:32 PM
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I don't understand why they won't come up off that information, either, just as with any other limited production/special edition, you would think they would be GLAD to help you out with that! Sounds like horse hockey to me! What they really meant to say was, glad you bought our truck, now leave us to lunch!!!

- Cajun
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