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  #1  
Old 10-31-2009, 07:46 PM
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Default Trouble with my brand new Ram

Has anyone out there with an 09 Ram 1500 had any problems with their Electronic Range Select (ERS)? Mine just turns itself on and locks the truck in 4th. This occurs during all types of driving, including city and highway, and at many different speeds from about 20 mph up to 85 mph. It also occurs both when the truck is cold and when it is hot. This is a Florida truck so it never sees hills and it has never pulled a trailer. When the ERS turns on, the only way to turn it off is to stop and turn the truck off, let it sit, and then start the truck again. There have been a couple of times when the ERS kicks on but it won't disengage, at all.

I've had the truck since the beginning of this month. It has just under 1000 miles on it and has already been to the dealer twice for this problem (one time it was driven to the dealer with the ERS stuck engaged) . Both times the remedie was to reflash one control module or the other. When the dealership opens on Monday, I'll sure be talking to the service manager.

It's too bad. I had a great, trouble free experience owning my previous Ram and I sure love this new one. For the first time in almost 30 years of buying vehicles, however, I have my Lemon Law book out...
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Old 10-31-2009, 07:50 PM
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I'm really sorry to hear that. I'm wondering if there's something in the TCM that's causing the trip, and maybe getting that flashed as well might fix it.
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Old 10-31-2009, 08:48 PM
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That is an electronic problem for sure. Dealer needs to get their stuff together and take care of it. Keep the lemon law book handy but I hope you don't have to read the entire thing.
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Old 10-31-2009, 10:03 PM
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Give the service manager the keys and tell him if he can't fix it , it's his and walk away .
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Old 11-01-2009, 12:27 AM
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My experience is that some dealership service departments are better than others. You may have bought it there but it certainly doesn't mean you have to get it fixed there. If they can't seem to get it right I would definately take my truck somewhere else.

It sounds like and issue with the PCM (Powertrain Control Module). Have them update your vehicle profile on dealerconnect.chrysler.com and then reflash the PCM and see it that resolves your issues.

Good Luck!
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Old 11-01-2009, 01:20 AM
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Default

Thanks for the replies. On my first trip back they reflashed the transmission. On the second trip back they reflashed another module relating to the idle (I was sure that wouldn't work). I would try another dealer but my local Dodge went away last summer so I have to drive 20 to 30 minutes to get to my next closest Chrysler dealer. It's just a pain and I knew better than to buy this Ram for that reason alone. Hopefully they will get it right. This will be their magic third try.
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