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  #1  
Old 11-11-2009, 10:13 PM
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Default Ram Air Hood and Products

In case anyone is considering order anything from Ram Air Hood.com....read this...

Okay, so I buy a Ram Air Hood with the matching airbox...I call the factory and ask if they can/will do two tone painting to match my truck. Naturally the answer is "no"....so I bring it to my local body shop and have the hood painted to match my design....to the tune of $1300!! (This includes custom trimming to make the hood that is supposed to fit properly...you guessed it!....fit properly!) The hood is on 4 days and all of a sudden a crack shows up..6 days and a few more cracks appear...through the paint!! Almost like the scoop had been glued on and the glue stops holding. I bring it to my body shop and he tells me that the hood is in fact plastic (like advertised) but he has no clue as to what is causing it! I contact Henderson Motors where I ordered the hood from and Art puts me in touch with the factory reps. The local rep in Dallas tells me it to bring to my body shop and have the cracks fiberglassed and send the bill to him. Anyone who knows anything about fiberglass and plastic molding should know that the two don't mix. You can't fiberglass a plastic hood. Well you probably could but the drying process of the fiberglass would probably warp the rest of the plastic hood beyond all recognition. Now, after a few months of going back in forth, having to bring my truck all over the place to have the cracks "inspected", Ram Air has decided to refund my money (how convenient!).....but only for the cost of the hood! Nothing in the way of refunding me for the labor hours I have paid to have the "guaranteed properly fitting" hood shaved to properly fit and painted....only refund the cost of the hood!?! So I tell the factory rep that is unacceptable because my $1300 paint job wouldn't be failing or cracked had it not been for the poor workmanship of their hood. Am I crazy for requesting and expecting the money that I spent to have the hood fitted and painted to be refunded?

The Ram Air Hood company definitely doesn't stand behind their products and their hoods cannot be counted on for long life and use.

Don't get me wrong, Art at Henson Motors sold me and had delivered to me exactly what I ordered....no question about it. Ram Air...? Think twice before you buy any of their products. If you ask me they suck, their products suck and their customer service and warranty suck!!! (Let me know if you really want to know how I feel!! I wouldn't cross the street to piss on Ram Air Hood.com if they were on fire!!

(Pics to soon follow as soon as I get them back from my body shop)

Definitely not suggested vendor as far as I am concerned!!
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  #2  
Old 11-12-2009, 04:30 AM
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Sorry to hear that man. I know that even with "made to fit" hoods they still need some fine tuning to get them to fit an individual truck as there's variations with how panels line up, but that sucks that the hood began to crack so soon. I have a Suncoast ram air hood and have had zero problems so far. I hope you're able to get another hood you're happy with.
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Old 11-12-2009, 10:35 AM
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I have a possible reason why your hood cracked the way it did. I recently replaced my factory hood with an aftermarket fiberglass/gelcoat hood. When it was installed, it looked beautiful, but after a few hours I noticed the hood began to warp upwards. I began to panic because I invested about the same amount of money in my hood as you did. I asked a friend of mine "DemonHemi" what do you think it could bee. He immediately removed the gas pressured lifts. A couple of hours later the hood relaxed into its proper position. I have had no problems since. The lifts are most likely the culprit. Think about it. Those lifts are designed for the extremely heavy steel hoods. If you try to use those same lifts on a plastic or fiberglass hood, they're going to tear up your hood. Especially during the heat of the day, the gas inside if the lifts heats up and expands, forcing them to push upward. You will have to find a pair of lower PSI lifts. The only thing that saved my hood from cracking was the gelcoat added to the fiberglass. It allowed some give for flexing. If they're willing to refund the money for the hood, I'd say take it and run, because most likely is was due to installation error vs. manufacturer error.
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Old 11-12-2009, 12:51 PM
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damn dude...you would have been better off getting the srt10 hood, and hook it up with the volant ram air kit than to go through all of that...
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Old 11-12-2009, 01:42 PM
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Quote:
Originally Posted by CHILLZ HEMI View Post
damn dude...you would have been better off getting the srt10 hood, and hook it up with the volant ram air kit than to go through all of that...
I agree, but sadly SRT-10 hoods are just too common for some of us... just gotta be different, y'know
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Old 11-12-2009, 03:55 PM
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WOW I almost purchased this hood 2 weeks ago, I changed my mind and bought a gaylord lid.

It was next on the list.
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Old 11-12-2009, 07:00 PM
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Wow sorry to hear of your displeasure with them . Wish they would of done more for ya . They should realize "Bad News Travels Fast" .
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Old 11-14-2009, 12:17 AM
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Sorry to hear about that man I hate when shit dosnt go right. Well I think if you fight with them eenough they'll give your money for everything. keep trying haha
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Old 11-14-2009, 12:36 AM
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I've had some problems with glass hoods in the past. It's true, those gas struts put too much pressure on glass.

I did have a Suncoast hood on another vehicle and had no problems with it.

But, this go around, I'm going steel cowl hood on my Ram to avoid any problems.
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Old 11-15-2009, 12:12 AM
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Quote:
Originally Posted by CHILLZ HEMI View Post
damn dude...you would have been better off getting the srt10 hood, and hook it up with the volant ram air kit than to go through all of that...
No kidding. At least it's a Chrysler product that was meant to be on our trucks, not some cheap piece of crap that someone threw together.

Quote:
Originally Posted by CdnoilRAM View Post
I agree, but sadly SRT-10 hoods are just too common for some of us... just gotta be different, y'know
I don't see a lot of Ram 1500s with SRT-10 hoods, but I would love to have one on mine!
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