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Custom Dodge Ram Performance Mods - Engine - 5.7 HEMI V8 Discuss modifying your Dodge Ram with Performance Parts and Accessories!
Factory Spec: 5.7-liter HEMI® V8 engine - 390 horsepower, 407 lb-ft of torque.


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  #1  
Old 01-24-2010, 03:28 PM
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Default Superchips update problem

so, i bought a SC 3865 for my '07 Ram and haven't been able to get my laptop to see the tuner for the update program. been on the phone with SC about three different times with three different people and they didn't help much either. they just kept sending me the same update program, reload SC driver's, etc. still not working. they also say connect it to a desktop computer but all i have is 2 laptops so thats not an option. any suggestions...would like to keep the unit.
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Old 01-24-2010, 03:58 PM
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Something's not right with the tuner. Any PC with a USB or RS232 interface should read the tool.

I'd ask them to give you a return authorization and have them replace it. Now, they will do that if you are the original owner. If not, and it's out of warranty, you may end up having to pay for a fix.
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Old 01-24-2010, 04:31 PM
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I don't have any experience with superchips, but as a general note, it shouldn't make any difference plugging the tool in to a laptop vs a desktop computer.
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Old 01-27-2010, 06:24 PM
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just to update...i called SC and they said send it in. they said they would fix it or replace it...we'll see.
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Old 01-27-2010, 08:34 PM
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Two words : "Diablosport Predator"
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Old 01-29-2010, 03:31 AM
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what os are you runnin on your laptop?
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Old 01-30-2010, 08:47 PM
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running xp and don't really want the DSP since the only engine mods that will ever be done is CAI and maybe cat back somewhere down the road.
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Old 01-31-2010, 01:04 AM
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Quote:
Originally Posted by Toms Blue Ram 1500 View Post
Two words : "Diablosport Predator"
I agree with that 100%
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