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  #1  
Old 02-26-2010, 12:19 PM
Kdrake Kdrake is offline
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Default Truck Bed Crooked??

Hey Guys,

So I had a regular cab F-150 sport and found out that we are expecting twins () so I knew that it was time for a larger truck. I went to the local dealer and was willing to negotiate a little over 10K off MSRP of a 2009 Ram Quad Cab Lone Star Edition, and was about to get a thousand over KBB on my tade in. The only problem was that the dealeer only had 2010's in stock and would have to locate a 2009 for me. The dealer found several 2009's for me to choose from and I ended up buying a Silver Quad cab. the next day the truck came in, looked awesome and everything was great. 3 days later I noticed that my tuck bed was about half an inch more towards the passenger side of the truck then the driver side. I took the truck in and they had it several hours. They made sure the frame was striaght, they tried to scoot the cab over, and then they tried to move the bed and nothing worked. They told me that the holes must of been drilled a little bit off into the frame.

The manager got a hold of his Chrysler Rep, and Dodge bought the truck back and my dealer found me a new truck. This time they found me a Deep Water Blue which i like a lot better then the silver one. They ever knocked off $300 more for all the hassle. Just wanted to share my story with you. I was very pleased with Dodge and with my dealer for going above and beyond to make me happy. I was expecting a few hundred in accessories but they stepped up and got me a new truck. first class!!
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  #2  
Old 02-26-2010, 12:36 PM
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Well good to hear the dealership worked with you on that.
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Old 02-26-2010, 12:41 PM
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The bed on my 08 was off towards the passenger side about half an inch as well. Took the dealer 2 days to get it right, but they paid for my rental for those days. I have a tiny dent half way up the back next to the window where the bed may have knocked the cab when it was being installed (that's my guess anyways) and caused it to be off a little. I thought for sure that I was the only one.
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Old 02-26-2010, 12:45 PM
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sounds like the dealer did you right,
which engine came with the new truck?
as things arise & a few will, we have several knowledgeable members in here & many have already gone through what you about to & if something new comes up, we also have mechanics & Chrysler Technicians in here
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Old 02-26-2010, 03:03 PM
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I was very pleased with the dealer. In the beginning they said that they are going to do whatever it takes to make it right; and that is exactly what they did.

Truck has the 4.7
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Old 02-27-2010, 02:33 AM
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cool they made it right for you
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Old 02-27-2010, 08:34 AM
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It's always nice to hear when a dealership takes care of someone and makes it right!
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Old 02-27-2010, 09:12 AM
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Congrats on the switch to Ram. Sounds like you found a great dealership. I like the idea of a new truck as compared to just fixing the old one. Not to say there is anything wrong with fixing it, it's just nice to know Chysler was willing to work with you. Now I'll have to go look at mine.
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Old 02-27-2010, 09:17 AM
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Agreed, I'm very happy to hear you had a good buying experience. Dealerships of any manufacturer are hit-and-miss when it comes to customer service, so stick with this one!
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Old 03-02-2010, 12:25 PM
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Wow, that is just awesome!
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