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  #31  
Old 02-15-2011, 02:27 PM
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Simple - we're all employees. Perhaps the insurance regs are a bit different in Canada versus the US. Aside from that, customer tend to get in the way and I don't think anyone, regardless of their occupation, cares for having someone over their shoulder when they work. When a customer stands over your shoulder, they inevitably start asking questions and this is a huge distraction (especially when we're doing warranty work which doesn't pay worth a damn). Personally, if a customer doesn't trust me, then I'd just as soon pass the work off to someone else.
Im gonna let you work on my truck then. I started doing all my own work because I cant trust dealerships. Luckly I did find a guy I could trust to work on the truck, I find that the small shops usually care more than the big ones. I would also mark things that were going in to get worked on to see if they were touched. The shop i got to now actually goes above and beyond whats needed and 905 of the time for no extra charge.
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  #32  
Old 02-15-2011, 02:34 PM
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Im gonna let you work on my truck then. I started doing all my own work because I cant trust dealerships. Luckly I did find a guy I could trust to work on the truck, I find that the small shops usually care more than the big ones. I would also mark things that were going in to get worked on to see if they were touched. The shop i got to now actually goes above and beyond whats needed and 905 of the time for no extra charge.
I agree to a point that smaller shops do tend to care more, but the problem is that most of them are lacking in up to date technical training. In all of the independent shops I ever worked in, I only ever attended two training classes for a total of maybe 8 hours. I do at least one hour a month at the dealership just to keep up with the newest products and bullitens. Last year I spent over 100 hours training between live and online courses.

A big part of the reason smaller shops charge less is that they don't have nearly as much money tied up in tools and diagnostic equipment in order to service the latest vehicles.
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  #33  
Old 02-15-2011, 04:13 PM
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Originally Posted by RamTech View Post
Simple - we're all employees. Perhaps the insurance regs are a bit different in Canada versus the US. Aside from that, customer tend to get in the way and I don't think anyone, regardless of their occupation, cares for having someone over their shoulder when they work. When a customer stands over your shoulder, they inevitably start asking questions and this is a huge distraction (especially when we're doing warranty work which doesn't pay worth a damn). Personally, if a customer doesn't trust me, then I'd just as soon pass the work off to someone else.
No need to stand over anyone.
I sat in my car and read work documents.
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  #34  
Old 02-15-2011, 04:16 PM
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No need to stand over anyone.
I sat in my car and read work documents.
They let you do this when the vehicle is lifted into the air?
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  #35  
Old 02-15-2011, 08:30 PM
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I used to have a guy that was service director for my local Dodge shop, he lived next door to my parents. I trusted him and got good work while he was there.

He went to another shop, and next thing I know I am getting the laundry list of items needing to be replaced when i go in for the "tune-up"...you know that list....new headlight fluid, new gas cap, flux capacitor is worn out, etc.

I told the guy straight up "I do all my own work, except for spark plugs, and you have no idea when my headlight fluid was last changed, and I do. So don't tell me it needs to be changed now!"

In his defense, he stated that "based on your current mileage, those items need to be replaced", not taking any time to actually find out what I have and have not done, but just telling me it "needed to be done".

That was the last time I took my truck in for anything other than an allignment, which I do not have the tools to do in my garage.
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  #36  
Old 02-16-2011, 12:24 PM
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They let you do this when the vehicle is lifted into the air?
No, it was on the ground, not on a hoist.
Hood up, and he worked away.
I talked to him for about a minute, he said what he was replcing, i sat in the car and worked. When he was done he told me, and i got out and looked, he closed the hood and said i can take it out and go park t and talk to the service managaer, so i did.
I was happy, the tech was happy, and i will go back there, unlike other places.
Its nice to see the tech working on my car had nothing to hide, and eeded to keep me away.
If they want no one in the shop, the least they could do is build a customer lounge, on say a second floor, and put HUGE windows in it over looking the shop.
Then customers could sit in comfort, and see their vehicle to.
I was in a dealership like that years ago, it was a great idea.
Its like our family computer, its in the living room, and everyone can see what the person is doing. It makes me and my kids keep honest, as its in the open for all to see. If they have nothing to hide, they should be glad to have the customer watch.
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  #37  
Old 02-18-2011, 08:57 AM
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Default Another update after a week of driving.

On my third tank of gas and still pulling 17.6 average mph compared to 15.8 before the at-home tune-up.

I may need to do this more often!

Anyone know where all that gunk on the throttle blade comes from? Shouldn't that be just clean air coming through there? There isn't any fuel or anything at the throttle body, is there? I didn't think the fuel was introduced until the manifold runners or further down in the intake system.

The only other item in the air system up that far forward is my K&N filter, but I have a hard time believing that all that grime came from that thin layer of oil. And if it did, I wouldn't think K&N filters would be so popular.
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  #38  
Old 02-18-2011, 09:06 AM
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Originally Posted by scooper77515 View Post
On my third tank of gas and still pulling 17.6 average mph compared to 15.8 before the at-home tune-up.

I may need to do this more often!

Anyone know where all that gunk on the throttle blade comes from? Shouldn't that be just clean air coming through there? There isn't any fuel or anything at the throttle body, is there? I didn't think the fuel was introduced until the manifold runners or further down in the intake system.

The only other item in the air system up that far forward is my K&N filter, but I have a hard time believing that all that grime came from that thin layer of oil. And if it did, I wouldn't think K&N filters would be so popular.
It come from the PCV system. This is why catch cans are so popular; they prevent a lot of this residue from forming in the throttle body.
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  #39  
Old 02-18-2011, 09:42 AM
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Ah! Didn't think of that! That tube that runs to the air cleaner housing was pretty oily, now that you got me thinking about that.

So that is normal, and not a function of a faulty PCV? i cleaned the valve out really well, even though it wasn't too grimy. It rattles freely.
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  #40  
Old 03-06-2011, 12:20 PM
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I have used a bottle of BG 44K from BG Products. This stuff works really well. Costs about $20 and I use it every oil change. Just poor it in a full tank of gas and you are good to go.
www.bgprod.com
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