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  #11  
Old 04-13-2010, 02:34 PM
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Originally Posted by hemiv8dodgeram1500 View Post
do yall not like the guy who comes in for every little noise
We prefer big, loud noises accompanied by parts hanging down! It makes diagnosing the problem much easier!
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  #12  
Old 04-13-2010, 03:27 PM
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Quote:
Originally Posted by hemiv8dodgeram1500 View Post
do yall not like the guy who comes in for every little noise
I'm not that bad...only if it sounds bad lol

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Originally Posted by Remerson228 View Post
We prefer big, loud noises accompanied by parts hanging down! It makes diagnosing the problem much easier!
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  #13  
Old 04-13-2010, 07:34 PM
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Originally Posted by Remerson228 View Post
We prefer big, loud noises accompanied by parts hanging down! It makes diagnosing the problem much easier!
so this





or this

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  #14  
Old 04-13-2010, 08:28 PM
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Well Randy, there are some bad dealerships out there, we have 6 total in Calgary, and only 2 are worth going to for anything other than scheduled maintenance; not to mention thay HATE the aftermarket. It's sad that so many dealerships DON'T work with customers and just try to make the money grab, and it's not just dodge, they're hit/miss in all manufacturers. Now, I personally don't use a dealership for any servicing since I have no warranty and I'm modded beyond anything they're willing to touch.

Would this be an easy diagnosis?
http://www.ramforumz.com/showthread.php?t=51242
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  #15  
Old 04-13-2010, 09:44 PM
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I've been the beneficiary of "goodwill warranty" and I have a great service department to work with. That has not always been the case.

In my view, "stealership" is a term only to be applied to those firms that DESERVE it.

As Randy said above, not all dealers are out to empty your pockets.

Many consumers don't know enough about their cars, or how the business is run, to understand how a repair or service to resolve a driveability problem is processed. Further, there are those out there that believe that anything that goes wrong with their vehicle is a direct result of a previous service or how the vehicle was built.

That, in itself, is asinine. The manufacturer and their dealer network have NO CONTROL over how the owner uses (and at times, abuses) their vehicle.

Sure, there are some firms that qualify for the term "Stealership" and rightly so.

But it's wrong to assume the dealer you are working with is out to screw you. The majority of the folks working in the service and parts departments are regular folks, trying to do a good job and provide service to the customer.

The sales department, however, is another story...
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  #16  
Old 04-13-2010, 10:32 PM
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Thank you, Randy. I truly mean it. Thank you. I don't know that it can be said better.
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  #17  
Old 04-14-2010, 09:20 AM
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Quote:
Originally Posted by CdnoilRAM View Post
Well Randy, there are some bad dealerships out there, we have 6 total in Calgary, and only 2 are worth going to for anything other than scheduled maintenance; not to mention thay HATE the aftermarket. It's sad that so many dealerships DON'T work with customers and just try to make the money grab, and it's not just dodge, they're hit/miss in all manufacturers. Now, I personally don't use a dealership for any servicing since I have no warranty and I'm modded beyond anything they're willing to touch.

Would this be an easy diagnosis?
http://www.ramforumz.com/showthread.php?t=51242
At least there are 6 in your city...my town only has 3, and one is techically in the next city lol

I think that link is obviously warranty. I mean why would Ford wrap a mattress around the drive shaft?
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  #18  
Old 04-14-2010, 09:37 AM
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I have bought 3 trucks from the same dealer and had that dealer do all services. When I took my truck in for service after adding bigger tires to it, the service advisor had my computer/speedometer reprogrammed to account for the bigger tires for free. He told me it was normally $70ish bucks, but I didn't have to pay anything. It does pay to be friendly with the folks at the dealerships and use the same one. The only "stealership" complaint I have about dealerships is the price they charge for add-ons like a spray in bed liner and such so to avoid that, I get that stuff done elsewhere. Easy fix.
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  #19  
Old 04-14-2010, 11:23 AM
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Originally Posted by txhemi View Post
I have bought 3 trucks from the same dealer and had that dealer do all services. When I took my truck in for service after adding bigger tires to it, the service advisor had my computer/speedometer reprogrammed to account for the bigger tires for free. He told me it was normally $70ish bucks, but I didn't have to pay anything. It does pay to be friendly with the folks at the dealerships and use the same one. The only "stealership" complaint I have about dealerships is the price they charge for add-ons like a spray in bed liner and such so to avoid that, I get that stuff done elsewhere. Easy fix.
I don't blame you there. Dealerships just can't offer the wide variety of accessories that the aftermarket can anyway and generally we aren't concerned about that. It's people who have all their services performed at other places and then come in with a demanding, overbearing attitude that we really don't want to do anything for.

The thing is, it's not always the dealership that's the culprit. It can come down to the service advisor or technician working on your vehicle. Yes, were in the business to make money so we are going to recommend things based on time and mileage. This doesn't mean we're out to rip someone off.
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  #20  
Old 05-27-2010, 03:12 PM
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I guess it's easy for some people to assume that if one dealership or service dept is bad then they are all bad. But for the most part I've had very good experiences with service departments. My problem is that since I don't know a lot about mechanics and maintenance beyond the basics, I sometimes feel like i'm getting taken advantage of. I do hate me some car salesmen though.
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