DODGE RAM FORUM - Ram Forums and Owners Club! - Dodge Truck Forum

Go Back   DODGE RAM FORUM - Ram Forums and Owners Club! - Dodge Truck Forum > Dodge Ram Forum - Off Topic > Off Topic Discussion


Notices

Off Topic Discussion Anything goes in here! Well, almost!


Latest Vendor News
AutoAnything
Addictive Desert Designs!
Bayou Goat Mounts

Reply
 
Thread Tools
  #1  
Old 05-29-2010, 07:57 AM
Barnyard's Avatar
Barnyard Barnyard is offline
Dodge Ram Forum Senior Member!
 
Join Date: Oct 2009
Location: Katy, TX
Age: 41
Posts: 1,416
Gender: Male
Vehicle: 2011 Ram 1500
Trim Level: Sport
Color: Bright White
Engine: 2009-20?? 345ci (5.7L) Hemi V8 390hp 407lb/ft
Rep Power: 5
Rep:209
Barnyard has a spectacular aura aboutBarnyard has a spectacular aura aboutBarnyard has a spectacular aura about
Thumbs down Customer Service FAILURE!!!

SO, I'm heading home yesterday and it's hot. The truck says it's 98F at 3:55PM! I drive past a Sonic Drive-In and think, "Hey, a big strawberry limeade would be great for the ride home until I can get to my beer and kick off the weekend right." Even better, they have "Happy Hour" from 2-4PM every day and all drinks are 1/2 price! So I double back and pull in.

I roll down the window and push the button. Then 15-20 seconds later the little high school-aged car hoop answers,
"Welcome to Sonic can I take your order?"
"You sure can! It's still 'Happy Hour', correct?" My clock on the dash reads 3:59PM. I was really just making conversation. I don't actually know why I asked.
"No, it's actually (18) seconds past 4." She said it just as dead pan as could be. I got the impression she was totally serious!
"Really?!", I replied. "Your joking, right?! It took you most of that (18) seconds to answer the buzzer after I pulled in!" At this point it was more of a matter of principle than getting the drink at 1/2 price. My jaw was in my lap!
"No, I'm sorry sir. Can I take your order though?"
"Uh, no, I don't think you can. Are you really going to tell me it's not happy hour?!" She sighs like I'm the most inconvenient customer in the world and says,
"OK, go ahead." I feel as though I should confirm the situation now.
"Is it still Happy Hour?!" No answer. I repeat my question and still no answer so I start to back out and leave. If there's one thing I can't stand it's bad customer service! I'm about half way out of the space when a male voice comes over the speaker.
"Can I take your order?.....Heelllooooooooo!" I just went home, completely flabbergasted! Serious customer service FAILURE!
__________________
Yard Fear the government that fears your gun!
Undercover Tonneau, Raptor Step Bars, Volant CAI, Cabin Air Filter Add, Debadged, 5000K HID Lows & Fogs, Custom "Hitch Cubby"
Reply With Quote
Sponsored links
  #2  
Old 05-29-2010, 08:06 AM
BlueJet's Avatar
BlueJet BlueJet is offline
Administrator


 
Join Date: Aug 2008
Location: Joplin, MO
Posts: 54,754
Gender: Female
Vehicle: 2007 Dodge Nitro
Trim Level: SLT
Color: Electric Blue
Rep Power: 40
Rep:3915
BlueJet has a reputation beyond reputeBlueJet has a reputation beyond reputeBlueJet has a reputation beyond reputeBlueJet has a reputation beyond reputeBlueJet has a reputation beyond reputeBlueJet has a reputation beyond reputeBlueJet has a reputation beyond reputeBlueJet has a reputation beyond reputeBlueJet has a reputation beyond reputeBlueJet has a reputation beyond reputeBlueJet has a reputation beyond repute
Default

Fast food sucks! I don't eat at Sonic anymore as the last time I got sick off the nasty, greasy stuff!

They should have given you the stupid drink at happy hour prices! Geesh!!
__________________



Like what you see? Support this fine site!

Go here for great how-to's and make sure you know the rules!

Make sure you show off your Ram by posting pics in the GALLERY!!

L.O.B.

Reply With Quote
  #3  
Old 05-29-2010, 08:24 AM
chithead's Avatar
chithead chithead is offline
Dodge Ram Forum Senior Member!
 
Join Date: Dec 2008
Location: Landis, NC
Age: 32
Posts: 12,930
Gender: Male
Vehicle: 2010 Dodge Ram
Trim Level: R/T Baby!!!
Color: Bright White
Rep Power: 16
Rep:2078
chithead has a reputation beyond reputechithead has a reputation beyond reputechithead has a reputation beyond reputechithead has a reputation beyond reputechithead has a reputation beyond reputechithead has a reputation beyond reputechithead has a reputation beyond reputechithead has a reputation beyond reputechithead has a reputation beyond reputechithead has a reputation beyond reputechithead has a reputation beyond repute
Default

That's what you get for not wanting a Grape Slush!!!

Just kidding, that sucks. Bad example for one of the few remaining restaurants that still caters to automobile enthusiasts.
Reply With Quote
  #4  
Old 05-29-2010, 08:26 AM
CajunDodge's Avatar
CajunDodge CajunDodge is offline
Administrator




 
Join Date: Jan 2009
Location: Morgan City, LA
Age: 38
Posts: 44,946
Gender: Female
Vehicle: 2008 Dodge RAM 1500
Trim Level: ST SWB Regular Cab
Color: Bright Silver Metallic
Engine: 2002-2008 226ci (3.7L) Magnum/PowerTech V6 215hp 235lb/ft
Rep Power: 36
Rep:4010
CajunDodge has a reputation beyond reputeCajunDodge has a reputation beyond reputeCajunDodge has a reputation beyond reputeCajunDodge has a reputation beyond reputeCajunDodge has a reputation beyond reputeCajunDodge has a reputation beyond reputeCajunDodge has a reputation beyond reputeCajunDodge has a reputation beyond reputeCajunDodge has a reputation beyond reputeCajunDodge has a reputation beyond reputeCajunDodge has a reputation beyond repute
Default

That sucks and although I don't eat there, either, their burgers taste like soy, I agree, it's a matter of principle, but knowing me, I would have done the same thing but not without the manager getting a piece of my mind first! I have gotten so much free stuff for complaining haha, I'da gotten something for my time!

- Cajun
__________________
CajunDodge - 2008 Dodge RAM 1500 ST SWB, Bright Silver Metallic, Magnum V-6

New to RamForumZ? Introduce yourself in the NEWBIE CHECKIN!
Need help? PM me or leave a message on my PROFILE PAGE!
Enjoy RamForumZ? Support your forum and become a SITE SUPPORTER today!
Like a member's post? Let 'em know and add some REP POINTS!
Please be sure you understand the Ram ForumZ RULES!

Who Dat Nation Super Bowl XLIV Champions - Geaux Saints!!!

ASE certified Automotive Parts Specialist
Reply With Quote
  #5  
Old 05-29-2010, 08:43 AM
iRESQu iRESQu is offline
Dodge Ram Forum Senior Member!

 
Join Date: Jan 2010
Posts: 11,547
Gender: Female
Rep Power: 14
Rep:2217
iRESQu has a reputation beyond reputeiRESQu has a reputation beyond reputeiRESQu has a reputation beyond reputeiRESQu has a reputation beyond reputeiRESQu has a reputation beyond reputeiRESQu has a reputation beyond reputeiRESQu has a reputation beyond reputeiRESQu has a reputation beyond reputeiRESQu has a reputation beyond reputeiRESQu has a reputation beyond reputeiRESQu has a reputation beyond repute
Default

Good for you for leaving! I am fed up with the lacking of common courtesy or compassion when dealing with the public. What does it really cost them to make those? To keep you happy would've guaranteed future profits and business. Instead, it's now a permanent loss. I don't get it.
Reply With Quote
  #6  
Old 05-29-2010, 10:34 AM
erm
Guest
 
Posts: n/a
Default

hahahaha....

"Just STFU and place your order, sir."
Reply With Quote
  #7  
Old 05-29-2010, 11:48 AM
hemiv8dodgeram1500's Avatar
hemiv8dodgeram1500 hemiv8dodgeram1500 is offline
Dodge Ram Forum Senior Member!
 
Join Date: Nov 2009
Age: 22
Posts: 8,602
Gender: Male
Vehicle: Jeep GC WK
Rep Power: 10
Rep:964
hemiv8dodgeram1500 is a splendid one to beholdhemiv8dodgeram1500 is a splendid one to beholdhemiv8dodgeram1500 is a splendid one to beholdhemiv8dodgeram1500 is a splendid one to beholdhemiv8dodgeram1500 is a splendid one to beholdhemiv8dodgeram1500 is a splendid one to beholdhemiv8dodgeram1500 is a splendid one to beholdhemiv8dodgeram1500 is a splendid one to behold
Default

you know if they gave it to you they would have spit in it LOL
__________________
"Yup...Speed Kills.....mileage that is. "--brad12kx
"lol.... yeah, thats the answer! Just get under the dash and cut some wires! Im sure it will be fine!" --gregster
I dont always drink and drive, but when I do, I prefer Dos Equis. stay thirsty my friends
Reply With Quote
  #8  
Old 05-29-2010, 01:26 PM
hunTer06's Avatar
hunTer06 hunTer06 is offline
Dodge Ram Forum Senior Member!
 
Join Date: May 2010
Location: OHIO
Age: 26
Posts: 267
Gender: Male
Vehicle: 1998 Dodge Ram
Trim Level: Laramie SLT
Color: Maroon
Engine: 1994-2001 318ci (5.2L) Magnum V8 220hp
Rep Power: 0
Rep:60
hunTer06 is on a distinguished road
Send a message via MSN to hunTer06
Default

You should have said....

"Do you like my truck? Does it make you happy? Then its HAPPY HOUR!!!"
Reply With Quote
  #9  
Old 05-29-2010, 01:53 PM
brad12kx's Avatar
brad12kx brad12kx is offline
Just some guy in Canada


 
Join Date: Apr 2010
Location: Brandon, MB
Posts: 22,792
Gender: Male
Vehicle: 2010 Ram 1500 QC
Trim Level: Sport
Color: Black
Engine: 2009-20?? 345ci (5.7L) Hemi V8 390hp 407lb/ft
Rep Power: 21
Rep:2581
brad12kx has a reputation beyond reputebrad12kx has a reputation beyond reputebrad12kx has a reputation beyond reputebrad12kx has a reputation beyond reputebrad12kx has a reputation beyond reputebrad12kx has a reputation beyond reputebrad12kx has a reputation beyond reputebrad12kx has a reputation beyond reputebrad12kx has a reputation beyond reputebrad12kx has a reputation beyond reputebrad12kx has a reputation beyond repute
Default

AM I ever relieved!!!
I thought this thread was about bad customer service at a Dodge dealer.

Glad it wasnt!!
__________________
brad

Interested in one of my mods?
If it's underlined, it's a link to that mods thread.

2010 Ram 1500 Hemi Sport, 3.92, Leather, NAV, Alpine, Sunroof, Trailer tow, Brake Contoller, Rear Cam
Mods - 3M clear protect, Decals removed, Electric Tailgate Lock, Tow Hooks, Skid Plates, Bed Rug, Pace Edwards Bedlocker Electric Tonneau, Timbren Rear SES, Tinted Tail Lights, Debadged, Grill Blacked Out, Shorty Antenna, Black Chromed Emblems, Lightly tinted front windows, DS Predator, Cabin Air Filter, K&N Drop In, Mufflex (Magnaflo) DOD24M, Sonnax line pressure booster, Volant CAI
Reply With Quote
  #10  
Old 05-29-2010, 02:51 PM
Barnyard's Avatar
Barnyard Barnyard is offline
Dodge Ram Forum Senior Member!
 
Join Date: Oct 2009
Location: Katy, TX
Age: 41
Posts: 1,416
Gender: Male
Vehicle: 2011 Ram 1500
Trim Level: Sport
Color: Bright White
Engine: 2009-20?? 345ci (5.7L) Hemi V8 390hp 407lb/ft
Rep Power: 5
Rep:209
Barnyard has a spectacular aura aboutBarnyard has a spectacular aura aboutBarnyard has a spectacular aura about
Default

Quote:
Originally Posted by MADDOG View Post
hahahaha....

"Just STFU and place your order, sir."
Are you a manager at Sonic Mike?!

Quote:
Originally Posted by hemiv8dodgeram1500 View Post
you know if they gave it to you they would have spit in it LOL
You know, that exact thought ran through my mind as well and I think it is what kept me from pulling back in when I heard the manager on the speaker!

Quote:
Originally Posted by hunTer06 View Post
You should have said....

"Do you like my truck? Does it make you happy? Then its HAPPY HOUR!!!"
That's a good one! I'll have to remember that for next time!

I think a big part of the reason this location is so bad (based on my one and only visit! ) is due to the fact they are directly across the street from a high school. I imagine they clean up no matter how they treat their 'customers' especially if the food in the cafeteria is the same as when I was in school!
__________________
Yard Fear the government that fears your gun!
Undercover Tonneau, Raptor Step Bars, Volant CAI, Cabin Air Filter Add, Debadged, 5000K HID Lows & Fogs, Custom "Hitch Cubby"
Reply With Quote
Reply

Bookmarks

Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


Advertisement






All times are GMT -4. The time now is 12:00 PM.


= Copyright RamForumZ.com a Gigathreads.com Network Site =Ad Management by RedTyger
Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2014, vBulletin Solutions, Inc.
vB.Sponsors


=Gigathreads Network=
CLUBS MOPAR NATION DSM GPMM MAMM JAM
DIESEL Diesel Forum      
CHEVY Chevy Camaro Forum Chevy Volt Forum    
CHRYSLER Chrysler 300C Forum      
DODGE Dodge Avenger Forum Dodge Caliber Forum Dodge Challenger Forum Dodge Charger Forum
  Dodge Circuit Forum Dodge Hornet Forum Dodge Magnum Forum Dodge Nitro Forum
  Dodge Ram Forum Dodge Dakota Forum Dodge Durango Forum Dodge Dart Forum
FORD Ford Raptor Forum Ford F150 Forum Ford F100 Forum  
JEEP Jeep Forum      
PONTIAC Pontiac G8 Forum      
SRT SRT Viper Forum SRT Cuda Forum