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  #1  
Old 08-21-2010, 09:11 PM
UnLiMiTeD UnLiMiTeD is offline
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Default Cancelling a factory vehicle order

Quick back story, before i bought my dodge ram i placed a factory order through ford, unfortunately dodge didnt have their good incentives at the time. Few weeks after, dodge came out with incentives on their trucks, end up giving me a much better deal then ford so i bought a dodge. I went into ford before buying a dodge, telling them of the deal dodge offered me and they wouldn't even listen to me, just said too bad we arent going lower and just ignored me.

So i was told my dodge as long as i didn't go into the business office and sign the contract buying the truck, i can get out of the factory order, all i did was sign and agree on a price on the papers that the salesmen use to present offeres and negotiate back and forth

Upon calling ford to cancel, the order, they keep giving me the run around and wont let me speak to the person i need to in order to cancell it and keep saying, "no its a factory order, its your truck" and all that. Is there anything ford can actually do since i didnt go into the business office and actually sign for the truck? From what i have read, there isnt be they seem to be determined they can.
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Old 08-21-2010, 09:18 PM
RootBeer RootBeer is offline
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Seems to me at most they can keep your deposit if you made one. You didn't sign a purchase contract or financing agreement, right?

I'd go to the dealer and speak with the General Manager and ONLY the General Manager.
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Old 08-21-2010, 09:20 PM
UnLiMiTeD UnLiMiTeD is offline
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Quote:
Originally Posted by RootBeer View Post
Seems to me at most they can keep your deposit if you made one. You didn't sign a purchase contract or financing agreement, right?

I'd go to the dealer and speak with the General Manager and ONLY the General Manager.
only thing i signed was that piece of paper all the dealers use to go over a price and what not. I never stepped foot into a business office to sign any papers offically saying i bought the truck or any financing.
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Old 08-21-2010, 09:25 PM
RootBeer RootBeer is offline
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Then I'd say they are SOL.
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Old 08-21-2010, 09:49 PM
UnLiMiTeD UnLiMiTeD is offline
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thats what i keep saying, my salesmen for dodge gave me a link to the motorvehicle sales authority and a number to contact to help me out with this.
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Old 08-21-2010, 10:23 PM
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Read the fine print on what you signed however I think all they can do is keep your deposit. Just my opinion ...
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Old 08-21-2010, 10:30 PM
UnLiMiTeD UnLiMiTeD is offline
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i dont have a copy of anything i signed because it was just one of their basic work sheets that all the salesmen use when negotiating a price on a vehicle which you never get a copy of. There was no contract i signed where i have a copy for myself saying i bought the truck or will buy it. Just that i agreed on said price for the truck and a trade in for my vehicle and a free gift with it which i wouldnt get until i got the truck
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Old 08-21-2010, 11:26 PM
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Sounds like you have nothing to worry about, did you put any deposit down ?
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Old 08-22-2010, 12:03 AM
UnLiMiTeD UnLiMiTeD is offline
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Yea they wouldn't put in the order without one. $200, not a lot but not there's to keep
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Old 08-22-2010, 11:37 PM
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Not theres to keep? Are you kidding me?

You put a deposit in on a vehicle and then decide you dont want it after they order it for you and you think you have a right to get your deposit back?

If you dont get the truck, the deposit is theres. I dont normally side with a dealership, but thats absurd to think that way.
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