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  #1  
Old 09-09-2010, 10:39 PM
RootBeer RootBeer is offline
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Default My Dealer Experience

I have dealt with 2 dealer's here in the Boise area. Peterson Stampede Dodge and Larry Miller Dodge.

Over all I would rate Peterson as a "C" and Larry Miller as a solid "F".

Peterson's was great through the sale and after sale treatment and their service department was great. However, they lost a ton of points with me when I needed to trade in my Laramie. I gave them a list of what I was looking for in my new Ram and in the following 2 weeks they made no effort to get me what I wanted.

Larry Miller just got lucky to have RootBeer show up on the car hauler while I was there, otherwise I wouldn't have bought anything from them. Their internet sales manager is lazy, never responded personally to emails and posted little to no pictures of their inventory on their site. Further, the service department was seriously lacking. They detailed my truck then did the spray in bed liner. When I went to pick up the truck after the liner install it was a total mess and they expected me to take it like it was. Plus they wanted me to drive it with the tailgate down for 24 hours. Their detail department put enough tire dressing on to do 4 trucks and made no effort to clean off the excess. The final straw with them is they don't sell Chrysler's extended warranty and even went so far as to tell me it was inferior to their LandCar warranty. When I further pressed on a comparison, they couldn't give me one. When I went to cancel the LandCar warranty they were very difficult to deal with and in fact it has been over a week and I still do not have confirmation the LandCar warranty has been canceled. They promised to send me the confirmation. Once I have completed my first 4 pre-paid oil changes, they won't see me or my truck again. I will take it to Peterson most likely for service.
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Old 09-09-2010, 10:50 PM
iRESQu iRESQu is offline
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Thank you for the heads up. I am terribly sorry for your less than professional experience with this duo of dealerships. I appreciate you taking the time to do the write up for anyone in the market to buy!
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Old 09-09-2010, 11:08 PM
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That is good info RB for anyone in your area who may be considering either of these dealerships to do business with, sounds like a very honest review!

- Cajun
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Old 09-09-2010, 11:14 PM
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I've heard bad things about Larry H. Miller for ages. Sorry you had such a poor experience!
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