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Old 12-23-2010, 02:47 PM
bking bking is offline
Dodge Ram Forum Newcomer
Join Date: Aug 2010
Location: Littleton, Colorado
Posts: 20
Gender: Male
Vehicle: 2010 Ram 1500
Trim Level: Big Horn 4X4
Color: Bright Silver Metallic,Dark Slate/Medium Greystone
Engine: 2009-2010 345ci (5.7L) Hemi V8 390hp 407lb/ft
Rep Power: 0
bking is on a distinguished road
Default Discount Tire

I have used Discount Tire for years. Bought a lot of tires from them. Have always treated me fair.

I had them balance my tires on my 2010 Ram 1500 at 5,000 miles. This week at 9,000 miles I had my Dodge dealer do the heater door recall and they noticed I was missing a locking lug nut.

Went back to Discount Tire to see if they had it in their lost and found. No luck. However, they said it was their fault, probably not tightened enough and it spun off. They order a complete new set from Dodge at $36.00 and installed the next day at no charge to me.

That's what I call great customer service.

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