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  #11  
Old 01-04-2011, 10:41 AM
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alecmcmahon alecmcmahon is offline
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Also, while im at it.

( hate to start another new thread )


I have some minor scratches from loading in scrap in the paint.

Can anybody recommend a " touch up kit " ? if one exists ?

Mineral grey paint job.

pic:
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  #12  
Old 01-04-2011, 11:13 AM
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This sucks!

The car wash i go to does not have those tracks, for this specific reason

Quote:
Originally Posted by alecmcmahon View Post
Also, while im at it.

( hate to start another new thread )


I have some minor scratches from loading in scrap in the paint.

Can anybody recommend a " touch up kit " ? if one exists ?

Mineral grey paint job.

pic:
that looks like its ON the paint, and not IN the paint. try buffing it off before you try touch up paint
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  #13  
Old 01-04-2011, 01:13 PM
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that suxs dude but i would go back and talk to the manager and get it straightned out...me personally i HATE thoes automatic washes for a couple reasons...1. they suck and dont clean the truck well. 2. my buddy was in one a few years ago and something inside there broke and metal pices went every where and caused a shit load of damage to his car and he had to fight with the company to get car fixed....so i dont go through thoes automated ones i just stick to a do it urself kind of wash
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  #14  
Old 01-04-2011, 01:34 PM
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Personally From experience I would not go near any machine wash or where you pay for the pressure wash and soap etc even those places where they wash by hand not for me.To much chance of damage even what you don't pick up on for a while The only thing I might do is pressure wash the underside of the truck I now have my own washer so that's not a problem. I know I have bashed on about this else where on this site, but Dry wash waterless car wash & protective glaze really does solve a lot of problems where water is and issue.
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  #15  
Old 01-04-2011, 01:45 PM
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Hmm, the car washes around here don't have guide channels deep enough to create a scratch that high up on the rim,,

Now, it may have been another part of the wash that made the mark,,,,

I have the 'e-bay' wheel skins on my OEM silver rims. I do not believe wheel skins are made for OEM chrome clads, nor do I believe that you can get just the OEM 'cladding' by itself... (BUT, ask the dealer about it!!!!!)
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  #16  
Old 01-04-2011, 03:33 PM
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Not looking to promising from the car wash.

My emails in italic, their response in bold.


Subject: Major Car Wash Contact Form

Name:
Alec McMahon

I went through the rahway nj location roughly 45 minutes ago, while being
guided in to the automated track by the employee I sustained a large
scratch on to my chrome rim due to misdirection.

This truck is brand new with less then 5000 miles on it ( 2010 ). Please
get back to me with how we can resolve this issue. Below is a picture of
the damage.


http://farm6.static.flickr.com/5087/...e7a41b78_b.jpg


Thank you,

Alec




Alec McMahon,

We have reviewed the picture included in your email to us, and unfortunately, the part of the rim where the scratch currently is does not come into contact with our conveyor at any point of the car wash. The entry point of the conveyor is all plastic rollers which guides the vehicle onto our plastic covered conveyor, which is located only on the wheels of the drivers side. The passenger side is not guided onto any track. We are making this statement because the picture you have sent is not telling us whether the wheel shown is on the driver side or the passenger side. We also checked with our employees and they have stated that nothing was said at the beginning or end of the car wash, and no formal complaint was made before leaving the property in Rahway. We are unable to assist you any further at this time, but if you have any other questions, you can reply today within our business hours (8am-5pm) and you will receive a response back immediately.

Thank You
Michael M.
Manager

Michael,

How often do people step out of their cars after the car wash and examine their vehicles for dings and scratches? They do not. Im not trying to be rude, but stating I did not make a complaint to the employees on site is not rational. I did not notice the scratch until I got out of my truck when I arrived at home. In which I promptly looked up your website and emailed you.

The scratch is on the drivers side rim, which is the side the enters the track. The scratch was also fresh enough upon inspection when I got home that it still had flakes peeling off on the edges.

I've been using the facility in Rahway for a number of years, and on any other vehicle I wouldn't care so much, but like I said this is a brand new vehicle purchased only a couple months ago ( 2010 dodge ram 1500 ) and the damage was most definitely caused by entering the track.

If necessary I can upload a more detailed picture of the scratch on the rim.

Thanks,

Alec M.




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  #17  
Old 01-04-2011, 03:41 PM
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I don't think the outcome of this will be positive. Most car washes have signs that say they are not responsible for damage to vehicles. You might have to eat this one buddy. Sorry to hear.
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  #18  
Old 01-04-2011, 03:53 PM
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I hit the do it yourself spray wash but refuse to use the drive thru. My first job out of college was managing a car wash for turtle wax & after that there is no chance I'd ever subject anything but a company car to one. Even if there is no physical damage the chemicals they use are so harsh you need to rewax after each trip.
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  #19  
Old 01-04-2011, 04:02 PM
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First of all, i'm sorry about your damage

I guess that you are not all that sure where it happened or you would have driven right back there as soon as you saw it & if it were me, i would do it ASAP & call the Manager to meet you before hand.
are you kidding me? EMAIL, i bet they are still laughing about that.

Now for the worst news, the Chrome clad plastic is not any kind of hub cap or cover, it is permanently bonded to the metal wheel.

That particular type of scratch looks very much like another that i saw recently posted by a member that had their wheels worked on by a tire shop, the tire machine made a gouge VERY similar, it was because the shop did not have the proper adapter for these wheels.

I hope that you get the wheel scratch resolved soon
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Last edited by GTyankee; 01-04-2011 at 04:05 PM.
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  #20  
Old 01-04-2011, 04:04 PM
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It's a shame you have such a poor attitude toward dealerships. If you were on good terms with them, you might discover that many will do the best they can to lower the cost of a new wheel as much as they can.
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