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  #1  
Old 03-20-2011, 11:06 PM
tarheel01 tarheel01 is offline
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anyone had any dealings with these cats? i am getting shitty customer service. I gave them almost 3000 grand and I havent even received a receipt. left numerous emails and phone messages and not even a call back, wtf i hope i havent been took. It has been a week. They told me on the phone my rims would be here this thursday or friday. what should be my next step
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Old 03-21-2011, 01:59 AM
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Originally Posted by tarheel01 View Post
anyone had any dealings with these cats? i am getting shitty customer service. I gave them almost 3000 grand and I havent even received a receipt. left numerous emails and phone messages and not even a call back, wtf i hope i havent been took. It has been a week. They told me on the phone my rims would be here this thursday or friday. what should be my next step
3000 grand? you mean 3 grand? anyway, I would contact BBB IF they continue to ignore you. A simple invoice with proof of shipping would be expected. If you live close to their place of business you could pay them a personal visit and see what the problem is. When I ordered my rims from a dealer they sent me a pdf with the date, wheel details, credit card info and everything. It was great for record keeping. I'm wary of anything that has "discount" in the name.
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Old 03-21-2011, 04:01 AM
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Well if they say they will be here this Thursday or Friday I would just wait it out. If they don't show up contact the BBB.
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Old 03-23-2011, 12:46 AM
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Hope you paid them with paypal or a credit card? at least you"ll have some kind of fraud protection then. Good luck I hope this is just a misunderstanding and your wheels show up and are better than expected.
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Old 03-23-2011, 05:05 PM
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i agree with all the above if they dont show up take either of these above steps
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