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  #1  
Old 03-29-2011, 04:28 PM
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Default winnipeg wash and dent

I guess it was going to happen sooner or later, but I would have preferred LATER!!!
Yesterday I took my truck to 'The Chamois' here in Winnipeg, or as I now like to call it, Winnipeg wash and dent. I was in a hurry to get the truck washed, I opted to go there...should have listened to my gut...But NOOOOOOOO I had to take it in there and when it came out there was a huge 6 inch dent on the top of the box. I told the manager, and he told me that NONE of their equipment could possibly have made a dent like that. I told him that was crap and he knew it. I told him this is a brand new truck, I hand wash/hand polish this truck myself. I don't even trust my b/f to wash it. I am extremely anal when it come to my truck.
He asked how I found it. I told him I was finishing cleaning it because they did a crap job on it to begin with.
He told me he would review the video of it.
I told him that I wanted to see the video.
Then he promised to call me today, he didn't I called him back. I explained that there is no possible way this happened before taking it in. He told me that unfortunately this time of year people's vehicles are so dirty that they don't even realize there is damage on it. I again told him I hand wash and hand polish my truck. I know every scratch, every bodyline and every curve on it. I know my truck and that was NOT on there when I brought it in. he told me there was no need to get excited over it, but that it wasn't their fault. He proceeded to tell me that this kind of thing doesn't happen at their facility. I explained to him that it happened to my neighbor ( it did she told them about it and the guy told her stuf like that didn't happen at the chamois) I explained that if this is not taken care of, I do have contacts at the Winnipeg freepress, as well as connections to people at CTV. Not only that but I know a lot of people and they will also not return to this location. His response " with all due respect ma'am (I hate being called Ma'am) Winnipeg is a big city and for the few people you know our business will not be impacted that much"
Bunch of idiots. I have to go in tonight to review the video...UGH!!! NEVER AGAIN!!! WTF now I gotta waste my time when they could admit fault, pay my deductable and carry on with life. But instead I am being told that I am small and insignificant...I will make a bigger deal of this if it is not resolved tonight. no pics yet! iI will once I calm down
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Old 03-29-2011, 04:37 PM
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Sounds like anything short of forensic evidence won't make them budge.
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Old 03-29-2011, 05:02 PM
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yeah I know...I am gonna go watch this video tonight...there is nothing saying it was there before it went in and nothing saying it happened in there...so now what?! it becomes my problem because it is my truck??? FO!
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Old 03-29-2011, 05:05 PM
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I would think that's what will wind up happening.
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Old 03-29-2011, 05:13 PM
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Damn...that sucks! I'd keep pressing them. Got any recent pics of the truck without the dent???
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  #6  
Old 03-29-2011, 05:21 PM
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Only the ones I posted in Feb
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Old 03-29-2011, 05:23 PM
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hmmm....they don't need to know the date of the pics do they?
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Old 03-29-2011, 05:25 PM
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HerRam HerRam is offline
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LOL I am far to honest for that LOL but great idea none the less..
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Old 03-29-2011, 05:26 PM
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OK....just a suggestion.
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Old 03-29-2011, 05:35 PM
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Thanks for that! but if I want them to be honest I have to be honest myself.
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