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Body & Interior 4th Gen Dodge Ram Body & Interior Problems and Questions.


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  #61  
Old 05-04-2011, 08:53 PM
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It seems like this is a 2011 Sport issue, as the Outdoorsman owners have attested they have the under hood light. I have the Sport (with EVERY option) but don't have the under hood light. I am, however, extremely pleased with my truck as well as my dealership's sales and service departments. Therefore, even though they'd probably do it for me, I'm not going to nickel and dime them for a $33 part...they don't nickel and dime me when I go in for service.
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  #62  
Old 05-22-2011, 06:36 PM
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Quote:
Originally Posted by MicahDickinson View Post
It seems like this is a 2011 Sport issue, as the Outdoorsman owners have attested they have the under hood light. I have the Sport (with EVERY option) but don't have the under hood light. I am, however, extremely pleased with my truck as well as my dealership's sales and service departments. Therefore, even though they'd probably do it for me, I'm not going to nickel and dime them for a $33 part...they don't nickel and dime me when I go in for service.

I have the Outdoorsman and the light is there, but its not working and I am trying to either get the clear lens off or the entire housing off. I am pulling and pushing from all ends any one with any insight on how you get into the bulb area?
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  #63  
Old 05-22-2011, 10:19 PM
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UPDATE:
My selling dealer (NORTHGATE) in Cincinnatti OH said NO and they based it on the fact their other Sport doesn't have the lights either, but their SLT truck does.....not what i wanted to hear.....so i next sent another email to Chrysler Customer Service...this time being alittle more blunt and ticked off that my local Dodge dealer agrees it should have the lights and the selling dealer (2 hours away from me) says its not included. So I got a call on Friday from the representative who said "WE WILL MAKE IT RIGHT" and he's going to contact the local dealer for me to get the parts sent there to be installed. He said he's had a hard time getting a hold of the service manager at the selling dealership so i think it really is WHAT DEALER YOU HAVE that makes the difference....so I'm looking forward to the next call that my parts are in and ready to be installed!
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  #64  
Old 06-21-2011, 06:23 PM
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Well I am FINALLY taking the Ram to the dealer tomorrow to have them install the Underhood Light and Glove Box Light. My local dealer had to square up with Chrysler to get paid for the items since I didn't buy it from them. My selling dealership, NORTHGATE in Cincinnatti, couldn't even be reached by Chrysler reps...WOW!

I'm happy that Chrysler is making it right with me, even if a dealership sucks. Glad my local dealership (BOB POYNTER - Columbus IN) is working with me on this and i'll
be sure to keep my business local with them next time (2 veh's bought from them in the past with great service/sales, should have known to stick with them for the Ram).
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  #65  
Old 06-21-2011, 08:48 PM
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Here is what they told me.(see below) I have everything on the list but the glove box & underhood light. My truck has the Light group.What is the diff between light group & Luxury group?


The LDA UNDERHOOD LAMP is only available in the Luxury Group which
includes the following:

ASH TRAY LAMP (LBD)
ASH TRAY LAMP (LBD) - W/CBE
AUTO DIM EXTERIOR MIRRORS (GNZ)
EXT. MIRRORS W/SUPPLEMENTAL SIGNALS (LEB)
EXTERIOR MIRRORS COURTESY LAMPS (LEC)
GLOVE BOX LAMP (LBC)
LEATHER WRAPPED STEERING WHEEL (SCV)
O/HEAD CONSOLE W/UGDO (CV2)
POWER HEATED MIRRORS, FOLD-AWAY (GUK)
REAR DOME W/ON/OFF SWITCH LAMP (LHE)
REAR VIEW AUTO DIM MIRROR (GNK)
STEERING WHEEL MOUNTED AUDIO CTRLS (RDZ)
SUN VISORS W/ILLUM VANITY MIRRORS (GNC)
UNDERHOOD LAMP (LDA)
UNIVERSAL GARAGE DOOR OPENER (XGD)

Thanks again for your email.

Sincerely,

Tony

Customer Service Representative
Chrysler Customer Assistance Center
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  #66  
Old 06-21-2011, 09:30 PM
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Yes it must just be the 2011 Sports. My 2010 Sport QC does have the hood and top glove compartment lights.
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  #67  
Old 06-21-2011, 09:46 PM
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Default I got da light.....

2011 sport with the sport hood from the factory and there is a light under the hood installed on the underside of the hood.
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  #68  
Old 07-21-2011, 01:13 AM
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Well it took two months to get the wiring harness for my light but it is there now and they installed light and harness without question. Hmmm should I ask about the glove box light now??? I don't think I'll worry about that one.
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  #69  
Old 07-21-2011, 01:45 AM
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I contacted Chrysler and got the build sheet for my truck. I am supposed to have the lights, but it's not a big deal. I will get it done next time I am in for service. My service guy knows my voice and has my phone number memorized. This is just another excuse to let the tech guys crawl around in it and see what new toys I added since the last time. ha ha
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  #70  
Old 07-21-2011, 11:39 AM
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My build sheet on my 2011 Laramie says I have an ashtray lamp?????Have not found the ashtray yet though.
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