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  #1  
Old 05-04-2011, 09:04 PM
red041500 red041500 is offline
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Default would you be pissed ??

ok here is what i found when i went to air up my tire the other day,



its in the right rear wheel well of my 2009 with 24,900 miles on it. do you think the dealer will do anything on this or should i not even waste my time and go to a body shop. i LOVE my truck but im getting alittle upset about all the stuff thats gone wrong with it so far:
1. 6,000 miles the third brake light was leaking all over my back seat
2. 10,000 miles , carpet worn thru to the metal floor UNDER THE FLOOR MAT.
3. 24,900 miles rust around wheel wells.

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Old 05-04-2011, 09:10 PM
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You should have a 5yr/100k mile warranty on rust/corrosion. I smell warranty, BIG TIME!
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Old 05-04-2011, 09:30 PM
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Yep, definitely a warranty repair, let them deal with it. Is it rusting on the outside, too? Kinda looks like it from the pic, but good luck, keep us posted!

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Old 05-04-2011, 09:37 PM
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I agree with Paris ^^^^ That's a warranty issue.
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Old 05-05-2011, 01:44 PM
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ran to the dealership at lunch and the service guy took pics and said he "would send them to dodge and let me know what they are gonna do if anything , but it looks like its from road debris". doesnt sound to promising not without a huge fight at least.

sad cause like i said i love the truck, it just fail miserably in the fit/finish/and quality department. up to this point they have addressed all the issues i have had with it, lets hope that holds out.
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Old 05-05-2011, 01:57 PM
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A 10" strip of road debris conveniently on the inside of the wheel well? I smell bullshit. Don't give in. They will warranty that all day, it just may take you speaking to the service manager or higher to get it done
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Old 05-05-2011, 02:33 PM
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i would defently get it checked out cuz i mean the worst they can say is no
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Old 05-05-2011, 03:23 PM
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Quote:
Originally Posted by E.L.D. 44 View Post
A 10" strip of road debris conveniently on the inside of the wheel well? I smell bullshit. Don't give in. They will warranty that all day, it just may take you speaking to the service manager or higher to get it done
ill play nice , i kinda jumped on the service managaer alittle but did apolagize. i told him to put himself in my shoes and he wouldnt be a happy camper either about the prolems ive had and am having. i'll wait and see what they say, the service manager didnt paint it he just catchs all the shyt from people like me that are pissed off.
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Old 05-05-2011, 03:53 PM
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I found that you kill them with kindness, if the service person is a jerk when I pull up I ask them to open the door and I will come back another time then I don't care I line up in another open line, I learned to use line ONE no matter what he is the only guy that realizes that when guys who work or worked in plants and did repairs and were absentee persons, or front end repair kinda have an idea how things work. He worked there as a tpt himself so he understands a lot of the types of problems and how and why they happen.
That rust should not be there, I would however even after getting it fixed get it oil sprayed since the warranty does not last forever and well rust never sleeps. You are luck a white vehicle shows that up. We noticed it happening on the Avenger but it had and accident but I paid a few hundred to have the wheels wells painted because of the rust....this way the body shop gives you life time warranty on their work so issue solved there,now the front completely is lifetime covered because it was painted, and the rear wheel well plus it has been oil sprayed yearly which is warrantied against rust. Since the oil spray it seems no more showing up.
It pays to be cool with the dealer, my rims had a bit of corrosion, all 4 new 2 days later,one running board fell off, they replaced both since they dealer that installed them put them on the wrong sides and also did not seat the rivnuts. I call them to let them know I had to have them fixed, he asked why they replaced them, I figured the time spend to get the rivnuts off and straight the bent brackets alone at 100plus and hour would get a new set of boards which we pay like what 700 from them and they can't be paying much more than 300 since the high end ones after market are not much more than that. But they had to do the picture thing too and get it approved, were installed 2 days later both brand new and the right way,I can even tell since the bracket sit flush, when I first got them the squeeked, the deal said they can't do anything even though it's where I bought the truck and so I had someone step on it and I stuck a thin piece of rubber in between where it was squeeking. Next time there, I installed uconnect they told me half hour to starscan and will be outta there 7 hours later my wife is home 200 bucks out of pocket and not working and they did an oil change that was not asked for. Next day dealership I am with now went out of their way to reprogram my whole truck because the other dealer did some rrts that day also but incorrectly and somehow changed something that made it so my radio did not have the uconnect buttons...whatever they spend all day on it and even told me they have to charge more to checkover my installation after lunch I asked If I could take it apart to save me some labour time he said if I do that and put it back together then no charge so it was their lunch I pulled the dash bezel and center console off and even pulled the uconnect box so they could get to it right there instead of under the glove box. So they tried another box which did not work and they check the radio connection and even a different radio since this was an Ebay purchase. They got it working at 459 PM right in time to quit. They only charged me 100 bucks which I was happy with I got the other money back from the other dealer thru Chrysler Customer Service , I agreed to pay for the oil change since it was not due for another few week or 2000 km's but I felt this would help my case, showing I am not a jerk looking for a free ride or anything I just want what they said and it's not what I got. I also left praise there for the other dealership.
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Old 05-06-2011, 01:38 PM
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Quote:
Originally Posted by E.L.D. 44 View Post
A 10" strip of road debris conveniently on the inside of the wheel well? I smell bullshit. Don't give in. They will warranty that all day, it just may take you speaking to the service manager or higher to get it done
X2 I agree 100 o/o
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