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  #1  
Old 08-12-2011, 10:51 AM
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Default Newbie from Northern Virginia -

Just acquired my ride 2 weeks ago. A saga, I hope to never do again!

I've been driving a GM product for 11 years, and decided I would switch to a Ram product.

My saga began in early June when I decided to buy the vehicle. Doing my homework, I researched the price I was going to pay and who had the vehicle in stock as I wanted a 2011. So I enabled the help of USAA Auto Buying Services. Also Costco and Cheep Rides. I later learned this service only works if the selling dealer has the vehicle in stock or is willing to pick it off another shops lot or if you’re willing to take what they have in stock. Otherwise the buyer is SOL!! It was a total bust. I did realize I was at the end of the 2011 build and that my selection would be impacted greatly. Little did I realize how lazy the Dodge shops were!! Lazy was an understatement! At the end of my rope I decided that perhaps a Dodge product was not in my scope and I should be looking at another product.

I called and complained to the USAA rep that the selling dealer was not acting in the best interest of the Association and that they needed to be relieved of the duty. I emailed, stopped in and physically talked to the USAA sales guy at the dealership. Gave him the wish list, financing info, the works. I did everything but lite a powder keg under his butt to get him motivated. Within a few minutes of that complaint to USAA I got one hell of a phone call from the sales manager asking what I was doing. I turned the tables on him and asked him what he was doing about getting me a truck. His response…. Are you ready for this! NOTHING! There is no profit in it for him and therefore he was not going to get one from out of state or any other place. By the way, they had NO trucks at all to choose from at all. No as in None! My question back to him was, why are you even in business.

So I called the dealership that I knew had the truck as I found it on the internet several weeks prior. I explained what I was doing and wanted and were they willing to deliver it. I had already been approved for financing, had a butt load of money to put down, but was having a hard time getting action from any of the local dealers. We hammered out a deal and they delivered it within a few days. I’m a proud disillusioned owner of a dually!

What did I learn from all of this? Many things! No wonder Daimler dumped Chrysler! The buying services only work if you’re willing to take what the selling dealership has in stock! Get your funding from anyone but the dealership as it much cheaper! Beware of the bait and switch tactics! Sales people know nothing about what they are selling… period!
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  #2  
Old 08-12-2011, 02:50 PM
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Hi and a warm Carolina welcome to the best RAM ForumZ on the web. I'm not the first and won't be the last to ask ~ How about posting a few photos of your truck? I'm sorry to read all the issues you started out with. Hopefully things are all up hill from here.
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Old 08-12-2011, 03:10 PM
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I'm learning and peddling as fast as I can as I go!

I think I have what's called the 2011 vs. the 2011.5. Just from what I'm reading there must have been a change in mid-stream on standard items.

I travel to Charlottesville almost weekly and stopped at a dealership on the way home. Those two old geezers were a hoot in the parts department! They ended up not having the parts I wanted, but did look up to see who did, with phone numbers and names. Nobody has gone out of there way like these two did! He even gave his business card and said if I ordered the parts from him over the phone he would hold them or search who did. A real 5 star operation!
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Old 08-12-2011, 03:32 PM
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Hello and welcome to the forum, glad to have you join us! Wow, that's quite a story and to me, it just boils down to somebody didn't want your business so good for you taking your money elsewhere, I ended up doing the same thing myself just in a different way. I had no problem driving my new truck through the first dealership's lot after, either! Sounds like a sweet truck, congrats! Any pics you can share? We'd love to see it! Lots of great people and info here, so any help you need, just ask and I hope you enjoy the site!

- Cajun
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Old 08-12-2011, 05:43 PM
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Hello and welcome!

Good to have you with us, I hope you enjoy the board!
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  #6  
Old 08-12-2011, 06:43 PM
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Welcome to Forum Z
Great to have you with us!!!
Sorry, for all your trouble but remember not a dealers are bad,
glad you found a good one!!!!
Dont forget to post pics of your ride!!!
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  #7  
Old 08-13-2011, 12:46 AM
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Welcome to the forum,
This forum is full of great looking trucks; packed with great mod ideas and there are loads of knowledgeable and experienced people here.

AND - We all like pix! Got any to share?

Enjoy the Z!
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Mods - 3M clear protect, Decals removed, Electric Tailgate Lock, Tow Hooks, Skid Plates, Bed Rug, Pace Edwards Bedlocker Electric Tonneau, Timbren Rear SES, Tinted Tail Lights, Debadged, Grill Blacked Out, Shorty Antenna, Black Chromed Emblems, Lightly tinted front windows, DS Predator, Cabin Air Filter, K&N Drop In, Mufflex (Magnaflo) DOD24M, Sonnax line pressure booster, Volant CAI
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Old 08-13-2011, 05:00 PM
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welcome to the forum...glad to have ya aboard!!!
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MODS... tinted windows,cf dash kit,6000 k fogs and low beam,heavy duty rubber mud flaps,recon tails 3rd break,L.E.D liscenceplate,reverse lights,factory side steps,afe intake,bakflip toneau cover,magnaflow exhaust,diablo predator,33' trail grapplers,bilstein 5100's,laminx head/fogs,shorty antenna,
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  #9  
Old 08-14-2011, 08:03 AM
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yamifz1 yamifz1 is offline
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Hello and welcome to the forum great to have you here.Congrats on the new truck, when you get a chance why don't you post a few pictures of your truck.
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