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  #1  
Old 02-15-2012, 07:43 PM
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Default J.D. Power dependability ratings 2012

http://www.jdpower.com/news/pressrel...spx?ID=2012008

Chrysler, Dodge, Jeep, Ram all at the bottom of the list. Something does not sound right. I was never asked about being satisfied.
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Old 02-16-2012, 10:13 AM
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Quote:
Originally Posted by DodgeRamMan71 View Post
http://www.jdpower.com/news/pressrel...spx?ID=2012008

Chrysler, Dodge, Jeep, Ram all at the bottom of the list. Something does not sound right. I was never asked about being satisfied.
Sounds about right to me..my 14 year old GMC rcsb didn't have near the problems my 2011 R/T has had..I love my R/T, but I'm really freaked out about when my warrenty is over, cause I've already had to get several things fixed.
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Old 02-16-2012, 02:42 PM
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I have had 14 Chrysler, Dodge, Jeep vehicles.
Only one warranty claim ever.

This rating doesn't sound right to me either.
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Old 02-17-2012, 01:10 AM
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Quote:
Originally Posted by ramrt1993 View Post
Sounds about right to me..my 14 year old GMC rcsb didn't have near the problems my 2011 R/T has had..I love my R/T, but I'm really freaked out about when my warrenty is over, cause I've already had to get several things fixed.
Well, I have had no issue with my 2010 1500 BigHorn 5.7L, knock on wood,lol. My cousin only bought GM trucks/Chevys and he had a one that had the engine replaced several times, so it just says anyone can have a defective product. Had a 1990 Escort, with tranny issues. Had a 2004 Saturn with 2.2l and the block became porous and anti-freeze started soaking into the block and out the tail pipe. 1994 Caravan had some tanny issues. I love my RAM.
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Old 02-17-2012, 01:12 AM
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Quote:
Originally Posted by ramrt1993 View Post
Sounds about right to me..my 14 year old GMC rcsb didn't have near the problems my 2011 R/T has had..I love my R/T, but I'm really freaked out about when my warrenty is over, cause I've already had to get several things fixed.
FYI, check into life time, or at least 7/70 Maxcare service contract through Chrysler.
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Old 02-17-2012, 01:14 AM
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The ratings were from the 2009 Model tear dependability ratings. Took a few years to gather info I guess. Not a good year to be in the US auto industry.
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Old 02-17-2012, 02:11 AM
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To put this into perspective,
If the top 'JD' rated Lexus repairs were engine and transmission and the bottom 'JD' rated Chrysler were windshield wipers and fog lights, would that change your perspective of which one was more dependable then the other?

When reading JD charts like this, keep in mind they don't differentiate between an engine and a fog light, they only count the # of repairs.

Based on 'their' system, even if they broke their data down to components, they would not differentiate between broken crankshaft and a bad spark plug. In both cases, the 'engine' was repaired.

IMO, JD Powers statistics are completely un-usable. We would get much better statistics by getting the IRS to request the ratio between the number of cars sold and amount of $ spent on coffee supplies for the customer lounge. It would likely paint a more accurate picture.
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Old 02-17-2012, 02:38 AM
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If you are anywhere close to running out of Warranty
Time to think seriously about the Maximum Care Lifetime Warranty
I bought it when i was at 34,000 miles
If you turn warranty in before that, you get more money pro rated to the new warranty, i am not sorry i did it, but i should have done it earlier, more pro rated funds to the Max Care Lifetime, therefore less out of pocket

My original warranty was the 7 year, xxxx amount of mile warranty
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Old 02-17-2012, 08:25 PM
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JD Loser and Associates don't know what they're talking about. The funny part is, no one knows who they are including me. It seems that one day out of the blue they're rating vehicles which leads me to believe they bought their way into rating cars to advertise whatever is they do. i like my vehicle cause I simply like my vehicle and anything else is personal opinion. Some company doesn't need to tell me it's reliable or not reliable.
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  #10  
Old 02-18-2012, 01:00 PM
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that is a bit disappointing to see. I'm sure quality has improved as we move further along from the restructuring of the company. The truth is though that perception plays a large part and Dodge has had a bad rep for a long time now.
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