Try disconnecting the vehicle battery for a few minutes and the reconnect it, this might reset the module. Can you drop the glove box and look inside to the right and you should see the Uconnect module. Can you get a picture of it? Have you performed the Uconnect update?
Originally Posted by dvdsram
got new phone and while trying to set up the HTC Desire phone on the uconnect the voise button and the phone button quit working and I cannot get anything out of them any ideas I had the new phone connected but it would say no phone available about 1/2 the time so I thought I would reinstall and this happened. would rather not take to dealer as it is along drive