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  #11  
Old 09-18-2011, 09:58 AM
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I bought an Infiniti once, the sales manager introduced me to "Kim" one of their experienced salespeople he said. Kim and I went for a test drive and she knew nothing about the car. Now keep in mind Infiniti sells tons of g35s. She finally admitted she had been there less than a week and used to be a receptionist. Bought the car, called Kim 10 days later, she was pursuing other opportunities ...
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  #12  
Old 09-18-2011, 07:19 PM
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I learned more from this forum in 4 weeks than the "Ram Specialist" knew at the dealer I just went to.

Thanks Everyone!!
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  #13  
Old 09-18-2011, 08:08 PM
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Unfortunatley i feel the same i have had nothing but bad luck and wasted money by taking mine to chrysler dealers for service. They pissed me off so many times that i refuse to take it there and just go to a local mechanic now.
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  #14  
Old 09-19-2011, 12:41 PM
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All I ask is "Tell me the truth". If you don't know the answer, tell me "I don't know but I will find out", don't try to BS your way through it or worse yet, never never lie to me. I'll be gone in a NY second and will tell management you don't know what your talking about.
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  #15  
Old 09-20-2011, 01:17 PM
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While shopping for my truck, a salesman at one of the dealerships I visited asked me what options and colors I was interested in. I started list colors that I liked and when I mentioned yellow, he stopped me and said "They don't make them in yellow." I politely told him that they did come in yellow as I had seen a couple while shopping. He rather gruffly said "You were probably looking at 08's and got confused.
While we were having this discussion, my wife pulled out her iphone and found a yellow truck at another dealer about 40 miles away. She showed it to him and he said "That must me a mistake, they don't come in yellow."

We went to the other dealer and bought the truck... it was yellow when we bought it and it's still yellow.

Last edited by ITSARAM; 09-20-2011 at 01:18 PM. Reason: spelling
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  #16  
Old 09-20-2011, 01:31 PM
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we had that happen w my wife's toyota. askedabout a certain color, said they don't make it. i went to their computer pulled up toyota's website and it showed that color plus many others. just lazy a$$es IMO......
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Old 09-23-2011, 09:01 PM
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I always feel like I know more than them. It's never bothered me, I've come to expect it. Maybe they just want us to feel smart...nah. As long as they give me a good deal, I'm OK with teaching them.
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  #18  
Old 09-23-2011, 09:08 PM
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I remember going to one of our local GM dealers years ago to check into a 1LE Camaro (i think that was the code) long time ago,1987 salesman told me there was no such code, I told him to look in the order book.He looks up at me and said, How did you know about that? It's special order? lol. Wasnt the first time or the last it has happened.
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