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  #1  
Old 10-08-2011, 06:19 PM
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firetruck firetruck is offline
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Cool Replacing torque converters

how many does dodge have to replace before there is a response from dodge. Is dodge aware of this issue. took mines in, dealer was dumbfounded.
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Old 10-08-2011, 08:27 PM
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I suspect they would be, one because lots are pretty stupid and don't really want to truly help the customer(Not all), and 2 it appears to be a fairly new issue and it's gaining steam. Try printing out the pic of the work order/TSB on on of the previous posts and show it to them. If no response then go to another dealer. Keep us updated on how things work out..
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Old 10-09-2011, 12:25 AM
hemibenny hemibenny is offline
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I suspect there are a lot of people that are not even aware that they have a problem. A lot of people, unlike most of us, don't even realize that they have to check their oil between changes, let alone listen to any odd noises and really try to get to the bottom of it.
I felt a vibration in the pedals, then turned the radio down and heard the grinding/humming noise, and then pin pointed it to certain rpms, and then found the thread on the TC problem.
I'm OCD when it comes to my vehicles and maintaining them is like a religion to me,.....most people just drive them into the ground jammin' on the radio and ignoring all of the signs and symptoms all the way there.
I bet that if everybody that actually have the problem went to the dealerships, Chrysler would HAVE to move a little quicker on this matter.
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Old 10-09-2011, 03:21 AM
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put in tow/haul mode & see if the sound get louder, at say 1600 rm
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Old 10-09-2011, 11:52 AM
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Quote:
Originally Posted by firetruck View Post
how many does dodge have to replace before there is a response from dodge. Is dodge aware of this issue. took mines in, dealer was dumbfounded.
I think they are well aware of this issue. Just depends how much you'll let your wheels squeak before they'll throw some grease at 'em.

I've read many threads on here where Ram owners took their truck in for this issue and the dealership took care of it without any BS. Then, some, like your situation, the dealership is in the fog.

In my case it took almost 3 months to get my torque converter replaced. The truck was at the dealership for several days at a time. In one instance, 3 weeks. I believe through all the loaner cars while they had my truck, I drove the entire 2011 Chrysler model line-up.

I still believe the most solid piece of evidence a Ram owner with this issue can bring to their dealership is the Star case document that forum member Rammin88 provided on a thread here.

I hate reading about this when a dealership gives a fellow Ram owner the run around in regard to this issue. I got the run around big time.

On the other hand, it's nice to read a thread when a fellow Ram owner gets their truck back and experiences the feeling I did when it was finally the way it should have been from the start.

I love my truck and it does everything I expected it to do, but I have to say, after all the bulls$%t, I would be hard pressed to set foot in a Chrysler dealership ever again.
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Old 10-09-2011, 01:10 PM
cody0707 cody0707 is offline
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Is the torque converter strictly a Hemi truck problem or is it all trucks with a specific transmission?
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Old 10-10-2011, 09:16 AM
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I have read all the TC posts and asked some questions in one about the noise and how loud it is. I can say, I haven't experienced any problems. What is the percentage of people actually having a problem with it?
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Old 10-10-2011, 11:33 AM
DBryant DBryant is offline
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This torque converter problem is not new. I had mine replaced (2010 model) months ago. It did take several trips to the dealer, and finally a Chrysler engineer came and drove the truck. TC was replaced and I been happy ever since.
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Old 10-10-2011, 11:36 AM
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the 4.7l trans are the same as 5.7l i believe on 4th gens. I'm not sure about if the torque converter is the same.
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