Originally Posted by ramcares
I was offering to look further into your warranty to confirm if this was covered or not, but it seems you've already found all the information. If you did choose to have this repair completed by your dealer, I can escalated this onto the teams that can look into any possible assistance further. However, I do respect your desires to complete this work yourself.
Ram Social Care Specialist
Well, I've emailed Thunderhorse and asked him to forward you my information and email that I provided for the dealership in question. We've had bad weather lately so I hadn't parked the truck outside of the garage. Backed it out today to put some items up in the storage out there, and come to find out there's a large oil spot under the truck now.
I changed the oil the night before I took the truck in for repairs, so it is very well likely related to that, the oil filter area and the entire side of the engine (driver's side) is coated with oil. On the service paperwork I was given, it states that the technician did a "Vehicle Inspection". I do not understand how exactly they'd fail to notice oil all over the side of the engine if they in fact did an actual inspection. I'm not blaming them for creating the leak, it appears something didn't seat right with the oil filter housing. But there is no excuse for not noticing that while doing service on the vehicle. In fact it is quite appalling. If it were me working on a vehicle and I failed to notice that, I'd feel like a complete idiot. I can't say I've ever missed something like that, it's such an obvious problem.