You can chat with them too
there may be trouble getting your question resolved, the person that you chat with is in India
& they only have a manual to check for answers.
You can ask to speak with someone in the USA, New York i think, if they can't give you a satisfactory answer
2016 Ram 3.0 diesel 3.55 w/LSD, G2 tonneau, Line-X, Weathertech mats, Mag-Hytec differential cover, Nfab bars, CB radio, EGR bug deflector