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Discussion Starter · #1 ·
I have a 2011 Ram 1500 Laramie 4X4 with a little over 9000 miles. About two weeks ago the gas cap light came on. The next day the engine light came on. The truck still runs fine, made an appointment with the dealer and the gas cap was replaced. It ran fine for the rest of the day, no gas cap or engine light. The next day, the gas cap light came on again and then the engine light came on again. I made another appointment with the dealer but when I called back they seemed a little surprised. I drove my last truck, a Chevy Z-71,for a little over twelve years and never had to take it to the garage for anything other than routine maintenance and was somewhat apprehensive about jumping ships. I hope that this isn't something that i'll regret. Has anyone else encountered this problem?
 

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It does Not happen often, but it does happen
usually it is the gas cap seal
with mine, i have to put it on & tighten it, then let it click 3 times to make it seal
some members have had a vent line compromised, either pinched or leaking
I believe it leads to the charcoal canister, near the headlights
 

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I have a 2011 Ram 1500 Laramie 4X4 with a little over 9000 miles. About two weeks ago the gas cap light came on. The next day the engine light came on. The truck still runs fine, made an appointment with the dealer and the gas cap was replaced. It ran fine for the rest of the day, no gas cap or engine light. The next day, the gas cap light came on again and then the engine light came on again. I made another appointment with the dealer but when I called back they seemed a little surprised. I drove my last truck, a Chevy Z-71,for a little over twelve years and never had to take it to the garage for anything other than routine maintenance and was somewhat apprehensive about jumping ships. I hope that this isn't something that i'll regret. Has anyone else encountered this problem?
Funny that you mentioned your Chevy Z71, as my previous GMC Z71 had the same gas cap issue....or at least I thought it was the gas cap issue. My GMC was throwing check engine codes not allowing me to get my truck inspected. The truck didn't even have 30k miles, but was almost 4 years old at the time so I was stuck trying to figure this one out myself, or pay a dealer. Local repair shop was stumped too...basically embarrassed they referred me back to a dealer.

After trying a new gas cap, and clearing the code didn't work, my father in law finally figured it out after doing some extensive research that it was another part having to do with the emissions. For the life of me I can't remember what it was (almost 7 years ago now) but it was a part that installed underneath the truck as I remember crawling underneath it with him. Almost a hose like part with a sensor in it that kept throwing the code. Pissed me off because I drove around with no valid inspection for a couple months while we scratched our heads.

It's a pain in the ass to have to bring back to the dealer, but I can only imagine the cost of fixing my Z71 should the dealer have been scratching their head trying to figured out the problem. If his cost for the part was almost a couple hundred bucks, I can't imagine what the bill might have been paying retail for the part, plus shop labor. Warranty is your best friend right now....utilize it. :smileup: We can thank our government for emissions, as my money is on this being the problem. Keep us posted how you make out as it sure sound exactly like my ole Z71 that had us stumped for months.
 

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It is not normal to get the gas cap light unless you actually left the cap off or the cap seal is compromised. Since they replaced the cap, we can likely rule that out. Any chance the code that lit the MIL was P0456....or possibly P0442?

I'm willing to bet the issue is actually in the vent line from the filler neck to the canister, as a small leak in this line would look like a loose/leaking cap to the system.

Either way, this is not a common thing to see, so once the dealer gets it sorted out, this minor inconvenience will be history and you can enjoy your Ram without having to look at this 'extra' light on the dash. :smileup:

@HeyBrownDog - I bet the fix for your Chevy truck was to replace the canister because it had a hole in it, and the truck was trowing the P0442 code. This is a very common issue with the Chevy products. I have owned my share of Chevy's, and ALL of them had this show up at least once, but most it was a 'regular' occurrence. I have often joked that GM Corp. spend big dollars to design the canister location. It is strategically placed to get hit by every piece of road debris picked up by the front tire. LOL

Just prior to my GM vehicles coming off warranty, I install a rubber deflector in front of the canister to protect it. The one time I forgot, it cost $450 at the dealer to replace this 'plastic box'. Not something you want to be doing on a regular basis. :str:
 

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Discussion Starter · #5 ·
Thanks for the reply's. I will definitely mention this to the dealer when I go back on wednesday morning. The last time I went up there they put me in a Dodge Charger rental and the funny thing about that was that it doesn't use a gas cap at all. I noticed the same about the F150 I looked at, no gas cap.
 

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@Brad12kx: I can't recall the specific code, but I know it pointed to a leak in the system via his expensive a$$ Snap-On computer that he plugged in trying to figure this out. Having to climb underneath the truck, and reinstall this part leads me to believe your 100% correct in your assumption.

If I had a nickel for every time he'd said, "another brilliant design idea from GM", I'd be a millionaire. :i_rolleyes:
 

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I have a 2011 Ram 1500 Laramie 4X4 with a little over 9000 miles. About two weeks ago the gas cap light came on. The next day the engine light came on. The truck still runs fine, made an appointment with the dealer and the gas cap was replaced. It ran fine for the rest of the day, no gas cap or engine light. The next day, the gas cap light came on again and then the engine light came on again. I made another appointment with the dealer but when I called back they seemed a little surprised. I drove my last truck, a Chevy Z-71,for a little over twelve years and never had to take it to the garage for anything other than routine maintenance and was somewhat apprehensive about jumping ships. I hope that this isn't something that i'll regret. Has anyone else encountered this problem?
Not a common issue with dodge, have them check the filler neck and the band clamps
 

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Discussion Starter · #8 ·
not a good day! just got home from the dealer and it seems that something chewed through the vent line (its plastic) and is causing the gas cap and engine lights to come on. NOT COVERED UNDER WARRANTY and will cost almost $1800 to fix it. the tank and lines are one piece. i saw the holes in the line, there are two of them and to me it looks like it could have been caused by vibration against a plastic clamp that holds the lines in place near the frame. hard to tell for sure but i asked to see it once everything has been removed.
 

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rstrick, I'll bet most here would think that if the line was cut by an OEM component that's part of the original truck, it should probably be something covered by warranty. I'd think it would indicate an improperly placed clamp or whatever cut the line, or at least an improperly located vent line where it wasn't safe for the line. Now, if a rat/mounse chewed the line, then that could be argued against a warranty. I've seen many wires chewed by rodents on motorcycles, vehicles, and even house components...phone lines, TV cables, etc. If you're going to get Dodge to fix it, I would obtain the allegedly "chewed" piece of line and have it checked by a pest control expert to possibly support your side of the issue. I think it's easy to tell a rodent chew vs. a cut line. Unless it's a very tiny wire, you can always see the little bugger's multiple bite marks on the component that was chewed.

All that said, the $1500 price sounds insane. Why can't the line just be spliced with a very professional method or replace all or the bulk of the line with a quality material to insure a good seal so that the code isn't thrown. It sounds like their pricing reflects some kind of wholesale replacement of the charcoal canister and every stinking line in the evap and vent system. Maybe they have some kind of legal limitation as to how they repair an emissions component. In this era of totally assinine fed intervention into every aspect of life, if could be the case. If so, find a good mechanic who can fix the problem instead of throwing out the baby with the bathwater.

And understand that I'm basing most of my response here on the fact that it's a vent/evap line or something like it that's relatively simple. If it's a hole in the gas tank or something major affecting the evap system, then cost is going to rise accordingly.

Still, barring absolute proof that a rodent chewed a hole in anything, it sounds more like a warranty issue of something being cut or rubbed through by chaffing...especially on an '11 model.
 

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Discussion Starter · #10 ·
TNC, the holes that i saw were about the same width apart as the clamp that held them. it was a smaller line, either vent or evap. and the clamp held two lines, also some type of plastic or nylon, i'm guessing the other was a gas line and i was able to slide the line perfectly into the clamp and my first thought was that the clamp caused it. they disagreed. i did ask if they could repair it or splice a new piece of hose in place and they said due to emission laws blah blah blah. that they weren't able to .the tank and lines are one piece. i guess i'll have to wait until its out and get a better look at it.
thank you for your input.
 

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Man, on the surface here that just sounds wrong. The break is right at a clamped section, and they don't think the clamp caused the break?...on this new a truck? It might not even be worth debating if it was a small dollar fix, but c'mon...$1500? I'd be going up the ladder to get someone's attention on this...or...go to an outside shop and get them to fix the line. I wondered if there might be some stupid federal issue that says the manufacturer's dealership can't fix or repair a segment or component of an emissions system in some cases. I'd bet a nickel that it doesn't prohibit you or some other mechanic from actually repairing that line in a professional manner as long as it passes proper emissions testing and doesn't throw a code. And I wouldn't care if it wasn't permitted to "fix" that line. I'd fix it and run with it as long as it would pass emissions and not throw a code. How's anyone going to know? I mean, this repair sounds relatively simple from your description here, and yes, it might involve replacing or restyling that clamp, or rerouting the line. Still, if you have them fix it, what's to keep it from happening again in short order. This sounds weird.
 

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What is this dealer an insurance company....deny...deny...deny the claim?? I'd call Chrysler and get a case number started....this is BS!!!!

What proof do they have that something chewed threw it? Bite marks, claw marks, fur in or around the area? I've heard of snowmobiles, motorcycles, and even cars in storage have things like this, but a daily driven truck and a 2011 none the less? Doesn't make sense...

Call Chrysler customer care. Tell them you feel your warranty claim is being denied for the wrong reason. If Chrysler or the dealer can prove it was something that chewed the thing, then maybe....just maybe you might be able to accept that determination. If that's the case, you might be able to submit to your insurance company. If this is a design problem, other people would have gone through this and we have a bunch of Ram owners experiencing something like this. This information can be valuable to Chrysler for design purpose. A padded clamp or something could quickly resolve future problems.

I'm sorry....something stinks with this one.....:nunu:
 

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Discussion Starter · #13 ·
I think so too. I talked to my insurance agent, they called claims and are sending someone over to look at it. I couldn't tell for sure that it was because something chewed on it, even with light on it. Just two holes about a half inch apart and there didn't seem to be any other gnawing marks around it.
 

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Discussion Starter · #14 ·
Insurance claims adjusted called and says that the holes are "consistent" with rodent chewing. I still have to see it for myself. One 32 gal gas tank =$1200 plus labor.
 

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The whole fuel tank has to be replaced because of an evap or vent line? There's no way to repair it? If it were my nickel I'd get that truck out of there and take it to a mechanic that might have a better solution. If a second opinion verified that there's no other fix, then at least you'd know.
 
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