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Let me know if there's a different place to put this, ok.
I told you that I would let you know when the 2012 Uconnect SW update was released. The dealers received it today. The TSB # is 08-018-12. Below is just the highlight of the TSB. This TSB is for the 2012 vehicles built prior to 1-1-2012 and have the following radios (RES,REQ,RHB,RBZ) and have the Uconnect system. This update has nothing to do with the radio, only the external UC module.
OK, so now you're wondering "can I do the update or do I have to take it to the dealer. Give me a couple days to work on this, I do have the file but I need to call a couple of the dealers to see if they can find it in their STAR system. Once I can confirm that they have it (but probably don't know what to do, even though the procedures will be the same as the TSB from last year and some dealers still claim there is no such TSB) Then I should be able to help further.
Stay tuned.


SYMPTOM/CONDITION:
The customer satisfaction enhancements are included with this software release:
NOTE: After the HFM has been updated it will receive these enhancements.
· Reduced “Device Reading” wait time after connecting a device to the remote USB
port.
· Call / Dial separation improves upon names being recognized as phone numbers.
· Improved sound quality during Bluetooth streaming.
· Increased iPod and iPhone compatibility.
· SMS messaging support via MAP protocol (not all phones support the MAP
protocol).
· Added “None of These” and “Correction” to the phone book prompt menu for better
handling of similar names.
· Previous button will return the song currently being played to the beginning of the
track.
· AirPlay feature “Dock Connector” no longer needs to be manually selected on Apple
devices. This will resolve the “No Audio” condition when the device is connected to
the remote USB port and dock connector is not selected.
NOTE: USB mode resume will no longer 'resume' after ignition OFF

For those with the Iphone 4s, SIRI will not work with the Uconnect system after this update. The reason is the Chrysler had some features changed. (1 of these features Apple rode on to support SIRI) These features were changed in late 2010 and the SW was tested on the phones that were available at that time. The SW was again tested in June of 2011 again with more phones that were available at that time. Chrysler ok'd the SW at that time to start the production of the Uconnect modules. Most of the phone manufactures have and NDA ( this is a legal document known as a "Non Disclosure Application") signed by the suppliers and the phone manufacturer. They will sometime send new prototypes to be tested by the Uconnect supplier. If there are issues, then they both work together to find the fix. Apple does not do this at all, so the only Apple products that can be tested while the Supplier is writing the SW is with the device and its SW that is available at that time. Apple did not come out with the Iphone 4s until October of 2011 which was after the Uconnect modules were built and started to be shipped.
You may ask, "well why did it work in my 2011 or my V1 2012 vehicle. The features & SW were still being worked on for the 2012 vehicles and were not ready to be built for the V1 2012 vehicles, so the V1 was still using the features of the 2011 Uconnect system and the real 2012 Uconnect SW came into play with the V2 vehicle builds. Apple has been notified of this issue more than 4 months ago, so now it's a waiting game to see what they do now.
 

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Yes please keep us posted. I have used several different BT systems and several different makes and models and the uconnect is lacking. So hopefully this will help
 

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A lot of members who have the RBZ, Uconnect, & Iphones are going to be happy campers
 

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What about cell phone compatibility updates? I can't believe my Samsung SGSII, probably the most popular phone AT$T and others have right now, is not on the current list of compatible phones. Would really like to be able to download my phonebook to the truck.:doh:

Is there a way to find out if this TSB has already been done to my truck? I just got it on 3/9, but I don't trust my dealer to be on top of stuff like this.
 

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The list of compatible phones is not a complete list

Just because your phone is not on the list, it just has not been tested by them

My phone is not on the list & works great
i recently d/l the new upgrade & now the phone book is working almost 100%
it never did before the upgrade
 

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My phone works fine except for when I try to download my phonebook it says not compatible. That's why I want to know how to find out if I have this latest update or not. When you say you downloaded the latest update, what exactly do you mean? You did it yourself?:4-dontknow:
 

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Discussion Starter · #9 ·
very true about the compatible phone list. Chrysler is quite behind with it. They are supposedly working on a new Uconnect website that will be more up to date but...
GTyankee, what upgrade did you DL? The one for the phone?




The list of compatible phones is not a complete list

Just because your phone is not on the list, it just has not been tested by them

My phone is not on the list & works great
i recently d/l the new upgrade & now the phone book is working almost 100%
it never did before the upgrade
 

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Discussion Starter · #10 ·
There are several different Galaxy S2 phones. Which network are you on? The PB should DL automatically with each ignition key cycle as well as the initial pairing. At the original pairing did you select "Always" & "accept" when the request to DL your PB came up.
Are your contacts linked to the local PB, SIM card, Google, Active Sync or any other account?
You mentioned "trying to DL them". Are you trying to give a VR command to DL the PB?
This info will help to further assist you.



My phone works fine except for when I try to download my phonebook it says not compatible. That's why I want to know how to find out if I have this latest update or not. When you say you downloaded the latest update, what exactly do you mean? You did it yourself?:4-dontknow:
 

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As I said, I'm on AT$T. When I first paired the phone with the truck there was a process for downloading the PB that when I tried to follow it I was given a "Phone not compatible" error message. That's when I checked the website and saw my phone was not on the list. Strange thing is yesterday I tried to access the PB in the truck and it worked just fine, so I guess it is actually working as it should. One issue I do have is that if I have a contact with a Home Fax or Work Fax entry and I say "call so-and-so at Home or Work" it will dial the Home or Work Fax number instead of the Home or Work number.:smiledown:

Since the 430N is capable of displaying album artwork for CDs and digital music files should it not also display photos on incoming calls for contacts that have them? That would be a nice feature!
 

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Discussion Starter · #12 ·
OK, I missed the ATT part. So the way this works is that the PB will be downloaded each time that you get into the vehicle. Uconnect does this in case you have deleted or added contacts while away from the vehicle. It will then compare the stored file with the new file and if there are changes, then UC will toss the old and store the new.
Now, I am still a bit confused about where you say that the process for DLing the PB. Did you press the VR button and say "set up, phone book, download" and then the error message was said by the UC? If so then this would be a correct statement. The phone does not support down loading the PB from the SIM card.
The way it works with a SIM card phone (ATT & t Mobile) is that when you do the initial pairing of the phone and then the request to DL your PB shows on the phone, you select "always" & "accept or OK" then Uconnect will look at the local phonebook on the phone. If there is less than 20 contacts on the local PB, then Uconnect will look at the SIM card for contacts. If there are contacts on the SIM, then those will be downloaded only (the local contacts will not be DLed).
If there are no contacts on the SIM card, then Uconnect will DL what ever is on the local PB.
Now lets say that you have 12 contacts on the local PB and 25 on the SIM card, only the SIM will be DLed. In order to have the local contacts DLed, then you need to copy them to the SIM card.

Now for the contacts with the FAX #'s, I would look into the phones contact list to see how the numbers are stored into the phone.
Also the album artwork comes from a stored Grace notes library on the radio. Uconnect does not support incoming pictures or email.



As I said, I'm on AT$T. When I first paired the phone with the truck there was a process for downloading the PB that when I tried to follow it I was given a "Phone not compatible" error message. That's when I checked the website and saw my phone was not on the list. Strange thing is yesterday I tried to access the PB in the truck and it worked just fine, so I guess it is actually working as it should. One issue I do have is that if I have a contact with a Home Fax or Work Fax entry and I say "call so-and-so at Home or Work" it will dial the Home or Work Fax number instead of the Home or Work number.:smiledown:

Since the 430N is capable of displaying album artwork for CDs and digital music files should it not also display photos on incoming calls for contacts that have them? That would be a nice feature!
 

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Discussion Starter · #13 ·
Here's the link for the 2012 Uconnect SW update for vehicles built prior to 1-1-2012 and have either of the following radios:
RES, REQ, RBZ or the RHB


http://www.mediafire.com/?vedk6f30v84e95r

and the instructions are:

Download this file that I have on Mediafire onto a thumb drive and : Place this thumb drive in the USB connector mounted either in the glove box or the center console. Press & release the uconnect phone button and say “set up, software update”. You will start to hear some beeps. This process will take about 20 – 25 minutes. It’s a good size file. During the beeps, the radio screen will in an update mode, when the beeps are done and the screen goes back to the radio then the process should be complete. Just wait for a few seconds after the radio starts to play before removing the thumb drive. Turn the key off, open & close the driver’s door. Wait about 30 seconds then turn the key on. After radio powers up wait about 15 seconds, then press and hold the uconnect phone button for about 15 seconds, the radio will start to say a few options and then something like please attach usb….. And then there will be a software version that comes up on the screen. Should be 63.02.48 V: HS: d2 (or D1). When you see this, release the button, press and release it again. The radio will show the radio screen now.
You will also need to delete the current pairing of the phone to Uconnect and the Uconnect to the phone, then start the new pairing session.
 

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question for this update. If you update the software, will the back-up camera display the lines on the screen?
As you know, the 2011s don't have it, but the 2012s do
 

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Discussion Starter · #15 ·
This update is ONLY for the external Uconnect module. It has nothing to do with the radio.


question for this update. If you update the software, will the back-up camera display the lines on the screen?
As you know, the 2011s don't have it, but the 2012s do
 

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Is there a way to display the current software version? My truck was in the shop on Monday and I specifically asked them to check the radio for updates and they said I had the latest firmware. I don't really trust them to tell me the truth, though.:i_rolleyes:
 

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Discussion Starter · #17 ·
To see the SW version of the Uconnect system:
After radio powers up wait about 15 seconds, then press and hold the uconnect phone button for about 15 seconds, the radio will start to say a few options and then something like please attach usb….. And then there will be a software version that comes up on the screen. Should be 63.02.48 V: HS: d2 (or D1). When you see this, release the button, press and release it again. The radio will show the radio screen now.

If you have the RHB or the RBZ radio then you can verify the SW version by:
pressing the menu button, select system set up then system information, I believe that the current sw version is like 30.xx.xx
As long as it's in the 30 ish range, then its current.




Is there a way to display the current software version? My truck was in the shop on Monday and I specifically asked them to check the radio for updates and they said I had the latest firmware. I don't really trust them to tell me the truth, though.:i_rolleyes:
 

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Has anyone done this update and did it work? I have the RBZ radio and wanted to know if the streaming bluetooth audio quality improved.
 

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I apologize for not looking at this thread for a while
I should have clarified my post about the upgrade that i had done, it was a different radio & the newest upgrade for it. It was also for a phone book omission.

I will tell you, do NOT interrupt any d/l, you could lock up your radio, i did

When you start your d/l, have both keys or FOBs near to you, if not on your person. 20 or 30 minutes doesn't seem like a long time to stay close to your vehicle during a d/l. I had to go inside my apartment during the process, my RAM was on the street with the FOB in the ignition & where i live people walk by quite often, 2 stores are just around the corner. Leaving the ignition on is like handing someone the key & saying it is all yours.
Any way i left the CD in the player, took out the key & i returned about 10 minutes later. I turned the key back on & intended to resume the d/l, the radio was in lockup, i tried getting the CD to eject. I tried playing with the key, pushing every button on the radio, opening the doors, closing the doors, same with the windows. nothing worked until i put the Climate Control into the mix, i played with the key, turned on the blower fan, hit some buttons & the CD ejected !!!
I restarted the d/l, with the spare Fob in my pocket, using the spare FOB i locked the doors & let it run its course. Live & Learn .....................
 

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Discussion Starter · #20 ·
The update that is being talked about here is for 2012 vehicles only and will not work on a 2011. As of right now there is not an update that will make streaming audio quality better. However this does depend on the issues that you are having. Does the streaming audio work currently? Have you had the update for the 2011 vehicles done (I am assuming yours is a 2011 because that what is listed in your information box, top left of your post).



Has anyone done this update and did it work? I have the RBZ radio and wanted to know if the streaming bluetooth audio quality improved.
 
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