DODGE RAM FORUM banner

101 - 120 of 159 Posts

·
Registered
Joined
·
12 Posts
Took back to dealership to finish the work they started. Spoke to service director Aric who is actually pretty knowledgeable on the truck and is taking time out of his day to work on the truck.

So far the Launch Shudder seems to be the drive shaft and surrounding components which they are completely swapping out, the clunking of the transmission seems to just be normal shifting, does not do enough to demonstrate when I bring it in so I will wit for it to be worse and share with them. fluid loss is still unexplainable, shouldn't be losing coolant really at all.

Finally the loud whine and squeal. They hear it, its loud, and so far every truck on their lot makes the same noise, there were a few at Christopher dodge that didn't but all of them here did.

Not sure what to do about it, he made a claim that its the truck running rich when first starting, and the truck adjusts sensors, etc. upon reaching OP Temp and the noise goes away. Not sure what to think about that, but when over half the truck on the lot make that noise what do you say..... Starting to feel more like it is normal and the sales team tries to sweep it under the rug, warm it up, gas it up, etc. before you pick it up or test drive it.

100% not a belt or pulley issue, noise is coming from wither the down pipe on both sides or some place inside the motor/transmission, anyone get any further on theirs?

Most likely picking it up today and not sure which step to take next, if its normal then I cant put more issue in the service depts working toward helping me, but I'm just way thrown off if this is how a new truck sounds on start up for the first 30 min to an hour.
 

·
Registered
Joined
·
19 Posts
We'll allow me to introduce myself kori. My name is Roger and I live in Alaska. This is the second dodge/ram I've owned the last being a 2001 1/2 ton. I've coveted a power wagon for several years and after totaling my old pickup hitting a moose (yes a MOOSE) last month I decided to make my dream a reality. My service appt. is Tuesday October 3 at genes Chrysler in fairbanks ak. Do you need a call or something to open a case? One of my coworkers just purchased another power wagon that makes no chirp squeal or whatever on startup so they both can't be normal. One or the other is wrong. We'll see what the shop says next week. I'm considering taking both trucks I. So they can cold start them side by side. There MUST be a difference between the two trucks for one to make the noise and one not to.
 

·
Registered
Joined
·
3 Posts
2017 RAM 6.4 with screehing noise

I bought a 2017 Ram 2500 6.4 at the end of July 2017 and I have the same problem. Screech noise until it warms up. Brought it to the dealer and sat overnight with a cold start in the morning. Told the noise was normal. One mechanic said it sounded like it was coming from the torque converter for what that is worth.
I only have 2200 miles on the truck. Interest to hear what it sound like when its cold out.
You would think someone would have found a solution or has a broken down truck by now since it seems like this has been going on for 3 years or more.
Has me worried. Anyone with a positive result?
Steve
[email protected]
 

·
Registered
Joined
·
2,015 Posts
We'll allow me to introduce myself kori. My name is Roger and I live in Alaska. This is the second dodge/ram I've owned the last being a 2001 1/2 ton. I've coveted a power wagon for several years and after totaling my old pickup hitting a moose (yes a MOOSE) last month I decided to make my dream a reality. My service appt. is Tuesday October 3 at genes Chrysler in fairbanks ak. Do you need a call or something to open a case? One of my coworkers just purchased another power wagon that makes no chirp squeal or whatever on startup so they both can't be normal. One or the other is wrong. We'll see what the shop says next week. I'm considering taking both trucks I. So they can cold start them side by side. There MUST be a difference between the two trucks for one to make the noise and one not to.
Hi! :Hey:

If you want to send a private message with your VIN, I will get the case started!

Kori
Ram Social Care Specialist
 

·
Registered
Joined
·
12 Posts
The final word I got is that the squeal and drive line vibration are characteristics of the motor/truck and that I have to live with it....

Im calling BS going to a second dealership to check what they say and also starting arbitration/lemon law.

Chrysler has turned truck ownership into garbage.
 

·
Registered
Joined
·
2 Posts
Well I?m on the same page as all of you but would like to add more. Truck was purchased June 30th waited 12 weeks to get upon pick up wench didn?t work from brand new solenoid issue. Uugghh to excited not to take it. Third day engine light. Thermostat heater sensor uuugghhh. Caused cruis control failure and remote start failure. Brought truck in to be repaired. Other issues truck shaking too much, poor response time. Doesn?t kick down at 100k to pass??. And of course squeeling. 2 month 2 Weeks later. Squeeling still exists crustier is aware and there is no fix at this Time characteristic of the truck I?m told. 3 tires two rims truck still shakes. Told transmission will not allow for kick down because computer does not recognize the aggressive acceleration??? Normal I?m told. In Canada there is no lemon laws I loose money if I go to arbitration?s such as Linex in box undercoating and anything pt on the truck that it didn?t come with. I?ve spent over 200,000.00 at dodge in 2.5 years and I get a big F U. Have a jeep stores all winter all the seals have been replaced two tire reluctantly replaced and engine light is on again only 30000k on it don?t even know where to go from here. So disheartening. On a positive note the caravan has no issues and was fun beating that brand new jag in a race haha no govener on a caravan weird lol. Kind of off topic but lost for words. Sure glad I sold my Platnum 250 for this but wait that?s another piece of junk that why I tried dodge guess they are all the same
 

·
Registered
Joined
·
19 Posts
Tech listened to my truck this morning. Thinks it?s the torque converter. We?ll see. I left it and am waiting to hear back.
 

·
Registered
Joined
·
12 Posts
Anything yet from the dealership? did they try the intake hose as mentioned above?

Not sure why it would slightly go away after it warms up if it was a hose that does not move.

Really hoping you find the issue.
 

·
Registered
Joined
·
19 Posts
Update! This is gonna come as a shocker to all of you! First off...public thanks to ram care specialist Nicole. Seems like a nice gal and keeps her word when she says she'll call you back. I went several hours without hearing from my local service dept. so I gave them a call. They informed me that the tranny had almost no fluid in it and no sign of a leak. I'll take partial credit for that as fluids is one of the first things a body should check when any trouble arises, but the other side of that coin is the reasonable assumption that the dealer might fill the friggin ATF before letting it drive off the lot! They wanted to keep the truck overnight and cold start it to see if the noise went away. The service dept opens at 7:30 am so I waited till about 10 and when I hadn't heard anything by that time I called them again. The service "advisor" Trent, told me that "Adam" the tech had gone out to start it at 9 and he would go gather Adam up and call me right back. At 1130 I called back AGAIN. Got ol Trent on the phone and "uh well, we're gonna go start it right now, I'll call you right back". At noon I headed for the dealer. I called on my way in and Trent said that the sound was still there. He also said they went and started every 6.4 on the lot and they all made the noise so they were considering it "normal". Told you all you'd be surprised. They said they wanted to dig into it more but I told them I needed the truck and I'd have to bring it back another day. When I picked it up, I asked trent when I should bring it back and he just shook his head "no" and told me "there's nothing more we can do for you, it's normal". This was wednesday. I called Nicole (ram care) and told her that this was not acceptable to me. She returned my call on Thursday and told me she had just got off the phone with the service mgr, who told Nicole that they had put ATF in and the sound was now gone!!! WRONG!!! Out and out lie. I gave Nicole the real story and told her that situations like this are what I, as a customer, find so troubling. If the sound is normal, then the salespeople should honestly convey this to the customer instead of trying to hide the sound by pre-warming the vehicle. And to lie about solving the issue? Unbelievable and unacceptable. Nicole seemed genuinely confused as to why she had recieved a completely different story than I had. Like I said she seems nice. I am neither particularly nice, nor am I confused. Nicole just texted me and said she was unable to get in touch with "trent" so she would have to follow up further on Monday. Again, thank you Nicole for attempting to follow through. I understand, and so should all of you that these customer care specialists don't really have any stroke to give you satisfaction, they are more like an intermediary. It does seem like we may be stuck with these vehicles. I'm gonna go look at that intake hose right now and I'll let ya'll know. If none of us can get any satisfaction, we might need to coordinate on some action but I'll let this thing run it's course. Very very dissapointing.
 

·
Registered
Joined
·
10 Posts
I share all of your collective frustration. I too suffer from the squeal. Bought the truck Sept 2016. Cold weather so windows weren't opened at start up until late spring of this year. Began hearing the squeal. Thought maybe was just dampness from morning dew. Seemed to go away when warmed up but never really did. Then noticed it leaving work at end of day with coworkers looking around to see what old jalopy was making that noise. I could see their reactions when they realized it was this shiny new $44k truck squealing. I took to dealer in late July. They replaced the water pump because they said they noticed fluid on the belt. I had never seen a drop on the pavement where I park it every night but hoped that would fix it. Got truck back and it sounded the same! Service Manager said he had never had this problem before. No service bulletins referred to it. We got a set of keys and started a brand new 2017 sitting on the lot. It had the same blessed squeal! SM shrugged it off and said it must be normal and that since it "went away" when warmed, it must just be the way the 6.4L's are!

I have posted a few videos on youtube. Search on 2016 Ram 2500 6.4L squeal or look up JMD Stuff channel. It sounds like that every morning and every day leaving work. It is worse when I put it in gear so maybe I will check the ATF fluid. I too assume and expect a vehicle to be fully and thoroughly serviced before it is delivered.

My brother, an experienced mechanic, says it sounds like a bad pulley. I am going to bring it dealer to try that fix though others have said its not that. If they put on same cheap pulley, will it really solve the problem?

Somebody out there has had to have had this problem resolved after three years of complaints! Or has everyone just given up and passed their problem onto some other poor sap fooled by the lure of the Ram HD?
 

·
Registered
Joined
·
181 Posts
Do the HD trucks have electric power steering like the 1500s do? My last truck was a 2500 and it would squeal upon start-up whenever the ambient temperature was cold enough. It was the power steering pump which powered both the steering box and the brake booster. When I complained to my dealer, the solution was to drain the fluid and replace with a synthetic fluid. Worked most of the time; the exception was in sub-zero temps but it always went away when the fluid was warmed up.
 

·
Registered
Joined
·
19 Posts
Here is another characteristic of the noise. When you put the truck in gear the noise does get louder. Now start to slowly drive away. The noise disappears with an increased load on the vehicle. I?m noMechanic so I?m not sure what that means, but it would seem like it has to be in the motor or the tranny for that to happen. Dealer is still playing games swearing they fixed it by adding ATF. I sent the ram care Gale Nicole a video of it this morning I?ll see if I can post it here.
 

·
Super Moderator
Joined
·
34,699 Posts
Do the HD trucks have electric power steering like the 1500s do? My last truck was a 2500 and it would squeal upon start-up whenever the ambient temperature was cold enough. It was the power steering pump which powered both the steering box and the brake booster. When I complained to my dealer, the solution was to drain the fluid and replace with a synthetic fluid. Worked most of the time; the exception was in sub-zero temps but it always went away when the fluid was warmed up.
2500+ Rams have hydraulic power steering
 

·
Registered
Joined
·
12 Posts
Same here, dealership is still playing games saying that this is just a characteristic of the truck and that there is nothing that can be done. They claim the noise gets louder due to the truck being put under load when shifted into a gear, but have no explanation of why it goes away when you give it slight throttle.

I am going to drop it off again tomorrow but they are able to show me the door by claiming its normal, even the launch vibration they claim is normal.

I say we all contact an attorney and get a class action claim going or something, with this much time and this much resource they should be able to at minimum inform folks of exactly what this perfectly normal characteristic is caused by.....

It is 100% the motor or transmission, no belt or pulley or power steering pump. I have spent hours with a stethoscope under this thing.
 

·
Registered
Joined
·
10 Posts
Mine does the same thing. Worse when put in gear but lessens with some throttle. Mine never goes away completely though. I think road and wind noise just drowns it out. When I come home from work after a 38 mile drive, I start to pull a decent hill. It is somewhat narrow with guardrail and close trees. I can hear it then despite being at normal operating temperature.

Has anybody done a complete exhaust system swap out, headers & all and seen any difference? The relationship of cold/hot and load/no-load could point to exhaust but I'm just grasping at straws and hoping someone can at least pinpoint it.

If its just a "characteristic of the vehicle" why do some have it and some don't? I don't remember seeing "gawd-awful squeal" in the list of options.

I posted my vids on youtube. Search for 2016 Ram 2500 6.4L squeal. Let me know if its the same you are experiencing. There are 4 vids.
 
101 - 120 of 159 Posts
Top