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Can anyone tell me why my leather seats have a white film on them????

25515 Views 91 Replies 22 Participants Last post by  LadyRam
Hey folks,

I was wondering if anyone could shed some light as to why my leather seats have a white film on them.

I have a 2011 Dodge Ram Longhorn with only 1900 kms. I opened my truck the other day and noticed that the entire interior appears to have a white film on the seats. I wiped it off with my hand but it came back...

Can anyone tell me if they have experienced the same issue or is it possible that the leather is drying out????

My truck is in my garage that is heated and has not been driven this winter. Am I missing something here.

Thanks,

Ed
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I learned something today, i have been reading this post from the beginning.
Today i decided to see if i could find anything online, i just typed
Leather Spew, this video was the first thing that i noticed

SPUE is FATTY OIL

http://www.youtube.com/watch?v=-hbyp-wmVO8

A study was done on SHEEP SKIN
If the skin is not degreased & the fatliquoring was not done properly & more than 3% of the FAT is left on the hide, you can get SPUE

fatliquoring is the use of drying oils

-------------------------------------------------------

it seems to me, that the reason it shows up in Chillier climates, when it gets colder, the hide contracts & tends to squeeze the material together, forcing out the fatty oils. Warmer climate causes the hide to expand & the fatty oil just stays within the hide
 

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Discussion Starter · #42 ·
I am hoping that this gets resolved... The dealer has no idea what to do at this point... Waiting to hear back from Dodge Canada... I did check out other vehicles compared to mine and they have no sign of this.... Just went to another dealer and opened up some trucks today and there was nothing at all....

It will get fixed plus it's under warranty for three years.. It has to be resolved by then.... Well I would like to think so... I still love my truck though....
 

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Chunkem
you should read this article, it is about how to fix leather spue or spew

http://www.howtocleanstuff.net/how-to-remove-leather-spew/

show it to your dealership, so they will know next time
the hide was not cured properly, not the dealers or auto makers fault, but their suppliers fault
Almost any hide can have spue, whether made into seats, coats, couches, etc.
 

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good morning i also have a 2011 Long Horn laramie and my leather interior has that white film on it. My truck has been sitting in the garage for 2 months. i put charcol in pans in the front and rear but it seems to have come back???
I'm very frustrated
Someone said (spew) not quite sure what that is but i have had leather interiors before and never had this issue. anyone have any ideas before i call the dealership?

thanks
 

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Discussion Starter · #47 ·
Hey JVBFARMS,

Yeah it is a pain to have that happen I know trust me... What you need to do is contact your dealer... They will want you to attend the dealership so that they can take pictures.

Once that is completed then they will contact the rep for that territory and then try and diagnose the issue...

I am still waiting. I will post some pics.. Let me know if this is what you have....

No worries my friend this is a great truck that has a small issue... I am sure it will be resolved....

Ed
 

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Discussion Starter · #48 ·
JVB FARMS,

Go into the gallery and have a look at some of the photo's that I posted....

Let me know...

Thanks,

Ed
 

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Discussion Starter · #51 ·
Well, I haven't heard back on anything as of yet.. Being told that it may not be a warranty issue??? How can that be..... My truck only has 2000 kms on it.. It's in the garage and is not abused...

So what is the point of a warranty....I am going to try and make it over to the dealer next week and see what happens... It appears that they think I have put something on my seats to go that way... I explained that nothing has ever been on the seats.... So I guess I will have to see where this goes.... I still love my truck though but dealing with people can be difficult....
 

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Yep thats spew. Have had to treat a few saddles for my soon to be wife. It only occurs in soft leathers and usually one treatment takes care of it for good. Now this business of it "not" being a warranty issue is bull. :poopstorm: Its a naturally occurring event of the leather, and since Dodge installed the leather, seems pretty cut and dried to me. Hopefully they keep up with the great customer service you say they've been giving.
Good luck
 

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Discussion Starter · #53 ·
Well, long story short.... Took my truck out of the garage and tried out some new wax that works great.... While my truck was outside I opened the doors and as it sat in the sunlight I started to watch the white film substance actually go away.... I noted the seat looked wet and it appeared that they were turning back to it's original colour...

I am heading to the dealer tomorrow to speak to the Service Manager... I have already been informed from some other members that this is in fact SPEW.... SO I am hoping that they will be ordering the treatment so that this can be fixed... It appears that I may have some trouble with regards to this being a warranty issue however I disagree, this should in fact be covered.... So I will hopefully have some answers tomorrow....

Has anyone else that reported this had any problems with their dealer???? Or having it classified as a warranty issue.....
 

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Chunkem-
What exactly did you mean by SPEW?

Good find, I was actually started to get bothered that this thread was going to page 6 and you didn't find a solution. I'm pretty glad you found a solution, post later what the dealership says. If they were anything like my dealer in Omaha, they would make you give up your first born for a warranty fix and a extra kidney for a "complimitary" car wash. Good luck!
 

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Discussion Starter · #55 ·
Well went to the dealer and they want to try some saddle soap.....So I am going to send the dealer the link to this thread and let him have a look for himself..... I was told that they can't seem to locate any of the SPEW Remover in Ontario???? So I guess I will try the saddle soap and see how that works..... I will let you know...

Sorry about this long thread......

Ed
 

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Discussion Starter · #57 ·
Yeah no problem at all my friend, I think it actually is going to help me and others that are having the same problem... The dealer has no idea until I sent him this... I told him that everyone that buys from their lot should have a paid subscription to this forum....

I will see how this works and will update it... I just wanted to say thanks to everyone that gave me some advice.. It did not go un-noticed...

Thanks again....

Ed
 

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Well, long story short.... Took my truck out of the garage and tried out some new wax that works great.... While my truck was outside I opened the doors and as it sat in the sunlight I started to watch the white film substance actually go away.... I noted the seat looked wet and it appeared that they were turning back to it's original colour...

I am heading to the dealer tomorrow to speak to the Service Manager... I have already been informed from some other members that this is in fact SPEW.... SO I am hoping that they will be ordering the treatment so that this can be fixed... It appears that I may have some trouble with regards to this being a warranty issue however I disagree, this should in fact be covered.... So I will hopefully have some answers tomorrow....

Has anyone else that reported this had any problems with their dealer???? Or having it classified as a warranty issue.....
It appears to be a temperature controlled issue. I'd go back to the dealer on a cold day with a halogen work light in the truck. Let the truck get nice and cold sitting in the lot so the white film is good and evident and then hit (1) seat with the work light for a few minutes to simulate the sunlight warming the leather (as it did in your driveway). You should see the film dissipate. That still might not convince the dealer to do anything for you but it's another piece of evidence that points to the spue theory.

If this really is spue, there is a formula to get rid of it (in (1) treatment no less!) and the dealer is threatening to not cover it under your warranty, why don't you spend the $30 and treat the seats yourself? If it works then you're golden (and you can choose to fight the dealer over the $30 treatment cost). If it doesn't work, what have you really lost? He already thinks you've applied something to the seats anyway.
 

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Discussion Starter · #59 ·
Hey Barnyard...

Thanks for the input... I have been told that they will test the seat to see if anything was applied??? I just don't want to go ahead and do that against the advice I received from the dealer... I guess hind sight is 20 20... Trust me, I have been provided with the link to order the remover however I have been told that if I complete it myself then I run the chance of having no warranty coverage....

So to say the least the $30 treatment might cost me the replacement (if needed) of my interior.... I have been very patient and just want them to fix the issue at hand....

I really appreciate the advice but just don't want to go ahead and apply the treatment (which I know will work) and then not have it covered... That would cause a domestic in my house... LOL

Hopefully I will hear something soon... I have provided the link to the dealer and they are apparently going to order and apply... They want to try saddle soap first.... I will let you know how it goes...

Thanks,

Ed
 
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