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Has anyone else had issues with Diablosoprt?

I bought a Intune I2 from them a few weeks back and the touch screen didn't work.. They gave me a RMA# to return it and they said I should see a replacement in a couple days.. I have tried 4 or 5 times emailing them and I get no response! They sent me a defective tuner and I had to pay to ship it back! I just spent another 20 mins on the phone on hold. I didn't even get to tune my truck yet! I am starting to question if this was a good idea going with diablosport.....
 

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ordered mine from Hemitune Fantastic Customer Service from Sean. Id return it and get one from Hemitune. Im sure with the holidays things are taking longer.
 
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