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32,794 Posts
Sorry about your BAD experience
Now you need to call the Owner of the dealership & let him or her know what happened & how it drove your mother in law & you out the door

I can't stand a salesperson that ignores you while BSing, i also know that he didn't go to his Sales Managers Office, unless they were kicking back drinking coffee & shooting the bull about something on tv.
My next vehicle will be bought through the dealerships Fleet/Internet Dept
no more salesperson, no paying for their commission either

By the way the sales guy that sold me my Ram recognizes me, but he thinks he just sees me all the time & waves, his trainee remembers me quite well, he is now a regular sales person
None of the sales people know what options are available, unless they look at a brochure or go to the Dealer Connect website
 
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