Wow I really apologize about the way you were treated, can you send me your order number in a PM. I will see what I can do and pass this information on. Again I am really sorry about your experience so far with us.
I'm on it, I'll get all the information from him and go from there. Again Nick I can not apologize enough, I know what it's like to spend money on a product, wait for 3-5 days in anticipation, and receive a damaged/broken product and have to wait again. Just keep replying to this thread if you need anything since you can not PM yet. You can also call and ask for me.