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Guys and Gals,
I have had a message come up on my info screen a few times but the dealer seems clueless....

It says, “Car phone needs service”

Everything seems to be working OK so I don’t know how important this is. I cannot make this happen, it’s just on the screen at random. Thanks for the help, if you can....
 

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The Ram has its own phone Modem
It does not have a number like a cell phone, the modem is connected through software & that identifies your VIN#

You could be miles from home & you left your cell phone behind & say have to contact Police Emergency Services ( 911 ) for some reason. You would push the 911 button on your rear view mirror & you would be connected.

There is also an ASSIST button on your mirror, but to use that, you have to have Uconnect Access, also called Uconnect Advantage. In 2018 they changed the name to Sirius Guardian.
The ASSIST button only connects the Main Office for FCA in Michigan & you would use it to ask questions about your Ram, they would help you troubleshoot a problem with your Ram
 
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