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I have been having navigation and backup camera issues on my 2018 RAM 2500 Longhorn. The map shows me in Houston when I am in Dallas. I spoke to a UConnect specialist yesterday and he said I needed firmware 18.45.01 to fix the problem but the download site was down. Today the site is up but when I enter my VIN it says I have the most up to date software. That is not true because my firmware is 17.43.44 right now. I called back and spoke to another specialist. She said that I was up to date for my radio (she was just reading what the system told her which I already knew from the download site) and that I would have to wait for the next OTA update. I think she is wrong. My question is if I can find the 18.45.01 update (I emailed uconnect for escalation of the matter this morning) is it advisable to install the update even though the site says I am up to date? What problems could this cause?
 

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I wish I had an answer to your question but I have 2018 1500 and I am having a random backup camera issue also where the screen either turns blue and says not available or it has a bunch of lines along with being very dark. Wondering if it is also a software issue.
 

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I wish I had an answer to your question but I have 2018 1500 and I am having a random backup camera issue also where the screen either turns blue and says not available or it has a bunch of lines along with being very dark. Wondering if it is also a software issue.
That is exactly what mine does. From what I have gathered from reading other forums it is a software issue and the 18.45.01 update should fix it. I am just hoping that someone who has actually applied the update will chime in and say that I am ok to perform the update even though the update site and one of the specialists said I do not need the update.
 

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I checked and currently, there is no update for my Vin but I am running software 18.41.01 which updated about 4-6 weeks ago
 
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