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whatever you do dont buy a new one. I'm going to guess its a chrome bumper? I had the same issue and the dealership told me the same thing, so I called Chrysler customer service and explained as politely as possible that it was unacceptable for a 2000km truck to be rusting.
They will open a ticket on your issue and have the dealership try and buff out the rust. it might work, but after a week it will be back, at that point call Chrysler customer service back and they will replace your Bumper!
 

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wow, I didnt even see the sentence where you already called customer service. :4-dontknow: end of the day what can I say......

Any window tint shop or sign shop should have the 3m paint protection.
 
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