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Hello everyone, this is my first post and not my last, I have a 2019 Ram 1500 Unlimited that i bought in October 2018. It now has only 2975 miles on it and the driver seat seam towards the back of the seat is already fading. The seat color is a yellowish cream color. Has anyone also experienced this? I took it to my dealership and they submitted the request to replace the seat cover, but they of course denied it. I've owned a Toyota Tundra, then a Ford F-150 which i hated, then a GMC Sierra, before my first Ram and not one of them had this problem. The dealership said they will get it approved somehow, but I didn't like corporate's response for such a low mileage truck. Please let me know if this is a problem .
Thanks.
David
 

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Hello everyone, this is my first post and not my last, I have a 2019 Ram 1500 Unlimited that i bought in October 2018. It now has only 2975 miles on it and the driver seat seam towards the back of the seat is already fading. The seat color is a yellowish cream color. Has anyone also experienced this? I took it to my dealership and they submitted the request to replace the seat cover, but they of course denied it. I've owned a Toyota Tundra, then a Ford F-150 which i hated, then a GMC Sierra, before my first Ram and not one of them had this problem. The dealership said they will get it approved somehow, but I didn't like corporate's response for such a low mileage truck. Please let me know if this is a problem .
Thanks.
David
Hi drrodz64,
Our team understands your frustration. Although we cannot guarantee a different outcome, we would like the chance to look into this situation further. Please send us a private message with additional details of your experience so we can begin exploring additional avenues of assistance.
Jenn
Ram Social Care Specialist
 

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Come on, ramcares- this truck is new. I'd be pretty pissed, if it would be mine and it absolutely would be a reason to get rid of the truck and go back to GM, if it would be me, after RAM even discusses to replace it. Fading color is clearly a quality defect and should be handled as such. Deal with the manufacturer of the cover and don't let the customer sit on it.
 

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[my 2019 Ram 1500 4x4 Likited seat leather is fading too. They’re refusing to cover it. I’m livid. I’ve owned 6 Chrysler procurator since 2005. Bout mine in Novenver 2019 it has 10,000 miles. This is absurd.

QUOTE="ramcares, post: 2167591, member: 118950"]
Hi drrodz64,
Our team understands your frustration. Although we cannot guarantee a different outcome, we would like the chance to look into this situation further. Please send us a private message with additional details of your experience so we can begin exploring additional avenues of assistance.
Jenn
Ram Social Care Specialist
[/QUOTE]
 

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[my 2019 Ram 1500 4x4 Likited seat leather is fading too. They’re refusing to cover it. I’m livid. I’ve owned 6 Chrysler procurator since 2005. Bout mine in Novenver 2019 it has 10,000 miles. This is absurd.

QUOTE="ramcares, post: 2167591, member: 118950"]
Hi drrodz64,
Our team understands your frustration. Although we cannot guarantee a different outcome, we would like the chance to look into this situation further. Please send us a private message with additional details of your experience so we can begin exploring additional avenues of assistance.
Jenn
Ram Social Care Specialist
[/QUOTE]

I sincerely apologize, @Ran1500Zeus. Please do not hesitate to follow up with us via private message so that we may look into your situation further for you.

Mark
RamCares
 
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