Hi Irv,So far I have had zero luck!! :sad:
I called the 1-800 number but was basically told to pound salt. I explained the rustproofing since new, that I babied this truck, offered pics, etc, etc, etc, and all to no avail.
I just recently heard of @ramcares so I am going to try that route shortly. My 5 yrs is up but I am well below the 160,000 km warranty with only 70,000 on mine. This is maddening and not something I thought I would have a problem with.
I love the truck and everything else about it. I just wasn't expecting a 5 yr old truck, especially one that has been rustproofed since new and babied everywhere else to be rusting out so soon!
We noticed you mentioned us and wanted to jump in. Unfortunately, as we are part of the U.S.-based customer care team for FCA, we're not able to assist with Canadian vehicles. However, we do recommend continuing to speak with FCA Canada at 1-800-465-2001 regarding this if you still have concerns. They should be able to direct you to the proper group.
Ram Social Care Specialist