Peeved or petty?

1414 Views 12 Replies 11 Participants Last post by  BlackandTan
This may be petty but when I went to pickup my brand new 2014 Ram 1500 Black Express the drivers door lock malfunctioned. It wouldn't lock remotely. It would lock manually but the locking shaft was also sticking out about 2.5 inches. The dealer says it may be due to the undercoating or paint protection. In any event, they said they would order a new lock. Well that didn't work and the next step was a software update. Apparently there is a recall [MDH 041117] for the radio frequency hub module and they did apply that. The door lock works though it was working prior to the update as I manually worked it loose anyway. But what bothers me is its still extended inches farther then the passenger side. The passenger side when locked is even with the cuts on the pin. The drivers side is extended about 2 inches out. I mean its higher than the passenger side when its unlocked. It visually looks like the door is unlocked. Is there a way to adjust the height of the door lock pin or am I just being too petty and anal?
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I would make sure it gets fixed. It's a brand new truck! And when you go to sell it that will be one of the first things someone can point out and complain about. Maybe call Chrysler care and get a referral to a better dealer. If they have too then replace the entire door but they should be able to adjust the current one.
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