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the 2009 - 2012 dash boards are the same
so are the climate control functions

empty your glove compartments
push in the sides of lower glove box & gently remove it
then look under the upper glove box & you will see a screw
remove the screw & do whatever you have to do to disconnect the USB cable
then remove the upper glove box

then look at the center console & follow this video to remove the console
then you will be looking at almost every part of the Climate Control System

http://www.youtube.com/watch?v=aBE6AbNu86k

http://www.youtube.com/watch?v=nYa4pFjZSts
 
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