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Discussion Starter · #1 ·
Has anyone had any dealings with Arrington Performance (shophemi.com) as far as stroker motors go? I have dealt with them two times now. The first time was a little frustrating, but the second time had me contemplating a trip to Virginia for satisfaction.

I bought a 410 stroker from them. It arrived with absolutely no paperwork and they screwed me out of half of the core charge. I haven't decided if I want to use the engine or sell it yet. The "C.E.O.', Eric Hurza, has no business dealing with customers!
 

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Friend of mine has had similar experience. They build some fast stuff though. I'd slap her in and run hell out of her, just not plaster shophemi stickers all over. Wouldn't give free publicity to a company that treated me like crap. My friend that had the problems with those dicks is having Sharadon building him a 426 now. Seems like much friendlier folks.:smileup:
 

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They are way too proud....do they have some qualified people? yes...do they build some good engines? seems so....are they good at customer service? not in my experience. Way too many other folks getting involved with modern hemi stuff now. Arrington=overpriced 99% of the time.
 

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Ill never deal with them again... There is a very long thread about them and how bad there customer service is on the Chargerforumz where I came from haha.. But i go with what HYDREX said... slap that bad boy in there and run the hell out of it.. you already spent the money on it and your not going to get what you paid for it back by selling it again.. Best of Luck to you resolving this.
 

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I had them port my heads a few years ago and never had any issues with their work. Only issue I've had with them was when I tried to order a flexplate for the truck, and the only SFI rated flexplate they know about is the ATi one, but it's not designed for the 545rfe, but they ensured me that it would fit... and it didn't. I ended up selling it to a semi-local member because shipping back from Canada isn't worth the hassle/cost.

Local guy I've dealt with a few times had a set of their heads go horribly wrong though and their customer support didn't help, at all. After 3 months he finally got his money back but not before they'd dicked him around for that long on a part that was obviously not done properly.
 

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Discussion Starter · #7 ·
Thanks guys. I probably will....no, I am going to use the engine. The problem is, I don't know the cam specs. The whole ordeal started out as their 410 (6.7 ltr) short block. They tried to charge me $500 exta for out of stock 11:1 pistons. After I balked, they finally built the engine and shipped it to me on an open pallet wrapped in black plastic, strapped down with plastic straps. When the engine arrived in Las Vegas, it had been dropped at least once due to improper packaging. I rejected it and called them to scream at them. I had to leave a message. No one called me back for three days. I waited as long as I could then called again. They offered me a $500 store credit. I said "hell no! You have nothing that cheap I want". I suggested they port my brand new factory heads that I had. Enter Eric Hurza, who I learned is just an investor that the other investors voted C.E.O. (Joey Arrington has long since retired). He agreed to port my heads for free, but I had to pay for the 2:05 valves. Fair enough. Since I was unhappy with their shipping methods, I had to supply them with my own crate (an old 360 Mopar crate. I strapped the heads to the top in their factory wooden boxes and told Eric to return the engine and heads as shipped. Long story short, they attempted to assemble the "long block" and charge me for lifters and rockers. They shipped the engine back to me with the heads loosely on the engine, jammed into my crate with only the modified windage tray and some lose spark plugs that I still don't need. No paperwork, no dyno sheets from a similar build for an estimated horsepower range, not even the nuts for the head studs.

I've since moved to Missouri (I am originally from Baltimore) and the engine is in storage. This summer, after I acquire the new components I need to install this beast in my Zeus, ie., mounts, W/pump, t-stat, hoses, lifters and rockers [I was gonna use my stock ones, but decided to go new], intake from XV, I'm gonna assemble this monster. This engine has cost me a little over $7,000 so far. If everything goes well, I'll be happy.

Also, there were two NGC computers made for the Ram. One is from Motorolla = good, the other is from Huntsville, Al. = bad. Guess which one I am running? Yep, the latter. Dave Casper did my programming and he is damn good. The problem is that he now works for Arrington. I need to have my good PCM reprogrammed. If anyone out there knows of another GOOD programmer, please let me know. Dave is great, but since he moved from Detroit to Virginia, I have been unsuccessful getting a hold of him. If anyone knows of a "one stop shop" for me to finish this build up, I would also appreciate that information too. I am an ex Master Dodge Tech from the dealers, so I am more than qualified to handle all this. Thanks.
 

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Discussion Starter · #8 ·
Oh, I forgot to mention that I asked them to modify the front mounting area of the stand in the crate to fit the Hemi and they did at least do that.
 

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Discussion Starter · #9 ·
Update: Since all this, I sent them (Arrington) my PCM. After waiting months I asked for my money back, which they gladly did. The problem is, they "lost" my PCM. This was a year ago now.

I have acquired most of the things I need to get this build finished, finally. I went to Dave Weber at Modern Muscle for the entirely new fuel system from the pump to the 370 (6.1 ltr) intake. Dave even made brackets to move the alternator and A/C compressor away from the throttle body. I am waiting to buy Kooks headers and convertors, a custom driveshaft, and A.J. At Hemi Tuner Performance will be doing my tune. I plan to put it all together this winter. Zeus won't look any different, but he should sound different! I'm expecting 600+ flywheel hp from this new setup. I sure hope I'm not being over zealous. Once it's done, I'll update again. Stay tuned....:smiley_thumbs_up:
 

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I get screwed around for 3 months waiting on my Maggie from them. Always lies and excuses. I won't ever do business with them again. They talk a good game to get your money but the service is sh%t
 

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Discussion Starter · #12 ·
Your Maggie?! What does that mean? Like an idiot I returned to them a few times after the engine debacle and each time I was dissatisfied. The second time I never got the oil catch can I wanted. They did give me my money back. The final time I sent Dave Kasper (or so I thought) my Pcm for programming. After months of waiting, I called to find out nothing was done. They refunded my money, but they lost my PCM. To date they still have not replaced it. I got one from a junkyard online, I guess they just don't care about their reputation.
 
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