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Oh I fully agree, he even tried pushing some of the buttons and nothing worked. Guess he was afraid he'd be responsible for the charges if he did it without a techs sign off. I just retired as an aircraft master mechanic 40 years, and I know a delam screen when I see one. Anyone have a good replacement part number for screen?
 

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Oh I fully agree, he even tried pushing some of the buttons and nothing worked. Guess he was afraid he'd be responsible for the charges if he did it without a techs sign off. I just retired as an aircraft master mechanic 40 years, and I know a delam screen when I see one. Anyone have a good replacement part number for screen?
You’d just have to look on eBay and Amazon. There’s a nice detailed video on YouTube where a guy does a good job at replacing his screen. There’s also another video on there where a guy carefully peeled his digitizer- the part that’s coming delaminated and used some other adhesive to reattach it. That’s all the problem is, they used a sub-par glue that doesn’t fair well to heat and loses adhesion.


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I just got a 2018 ram 1500 larime ecodiesel with 68k miles and noticed it has the start of the delamination and has grown over the last couple weeks. I called uconnect and they can't do anything but acknowledge it should be a recall and started a case incase there is one. When looking for how to fix the issue I have seen LG and Panasonic screens. Without disassembly how do I know what the correct display to purchase?
 

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I just bought a 2018 Ram 1500 Laramie from dealer. Didn't notice the screen issue until I got it home. Same issue. Upper left corner of screen is completely delaminating. But now ALSO, the screen itself is messed up. It looks like the film on the screen is wearing off. When you wipe it with a soft screen cloth, it actually gets worse. Now it looks like this patchwork of dull and shiny areas. That along with the upper left delimitation is a seriously disappointing way to start my relationship with Ram trucks - especially since this is supposed to be one of the "high-end" versions. Is this covered under any kind of warranty and can it be fixed? It's kind of ridiculous for a truck with 36k miles on it.
 

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I just got a 2018 ram 1500 larime ecodiesel with 68k miles and noticed it has the start of the delamination and has grown over the last couple weeks. I called uconnect and they can't do anything but acknowledge it should be a recall and started a case incase there is one. When looking for how to fix the issue I have seen LG and Panasonic screens. Without disassembly how do I know what the correct display to purchase?
Don’t completely quote me on this but as long as whatever you find says it’s for the 8.4 Uconnect, it’ll probably work. Another thing you can do is go on YouTube and search for videos that people have posted where they’ve replaced their screen because usually in the description they’ll tell you where they went to get the replacement screen and even in the comments section of those videos will probably tell you what other people have found that worked as well.


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I just bought a 2018 Ram 1500 Laramie from dealer. Didn't notice the screen issue until I got it home. Same issue. Upper left corner of screen is completely delaminating. But now ALSO, the screen itself is messed up. It looks like the film on the screen is wearing off. When you wipe it with a soft screen cloth, it actually gets worse. Now it looks like this patchwork of dull and shiny areas. That along with the upper left delimitation is a seriously disappointing way to start my relationship with Ram trucks - especially since this is supposed to be one of the "high-end" versions. Is this covered under any kind of warranty and can it be fixed? It's kind of ridiculous for a truck with 36k miles on it.
So have you gone back to the dealer and talk to them about it since you just bought this truck or did you come on here first? Being that you just bought it, they’ll probably work something out with you. Did you not buy the truck with any kind of an extended warranty?


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So the replacement screens are practically non existent except for the OEM SL01's which will in all likelihood delaminate just as well. Sent RamCares a message 2 days ago along with pretty color pics of my delaminated screen, but haven't heard a word from them...so we'll see.
 

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So the replacement screens are practically non existent except for the OEM SL01's which will in all likelihood delaminate just as well. Sent RamCares a message 2 days ago along with pretty color pics of my delaminated screen, but haven't heard a word from them...so we'll see.
Well, that all depends on when it was manufactured. The new radios have the updated glue but I don’t know when they started doing that.


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I looked in other Dodge forums and found where several people living in the south (mainly FL) have a problem with the screen "bubbling" due to delamination. I was surprised not to find anything on this forum. I have a 2018 RAM 2500 Power Wagon. We're now done with winter here in FL, but I didn't notice it until about the end of Feb. It's very noticeable. If heat is the issue, I wonder why it didn't start until Feb, when it was still rather cool. Unless it was a matter of it being cool (45-55) in the mornings and warming into mid-70 or higher during the day, plus considering the humidity. I don't have my windows tinted.... yet.
When I clean my screen, I spray screen cleaner lightly on a rag and wipe the screen, the same as you would do a computer screen.
This seems to be a manufacturer defect. Has anyone else noticed this issue? Thanks!
I looked in other Dodge forums and found where several people living in the south (mainly FL) have a problem with the screen "bubbling" due to delamination. I was surprised not to find anything on this forum. I have a 2018 RAM 2500 Power Wagon. We're now done with winter here in FL, but I didn't notice it until about the end of Feb. It's very noticeable. If heat is the issue, I wonder why it didn't start until Feb, when it was still rather cool. Unless it was a matter of it being cool (45-55) in the mornings and warming into mid-70 or higher during the day, plus considering the humidity. I don't have my windows tinted.... yet.
When I clean my screen, I spray screen cleaner lightly on a rag and wipe the screen, the same as you would do a computer screen.
This seems to be a manufacturer defect. Has anyone else noticed this issue? Thanks!
i just purchased a 2018 Ram Laramie 1500 from Cleveland Ohio. I flew there one way and drove the vehicle 14hours straight to fargo North Dakota. Everything was great however, the next day when I went to show my family the vehicle after I awoke from catching up on sleep delamination was observed beginning on the top left of the screen. In a matter of 24 hours now it’s gotten worse. I’ve never seen anything like this. Love the pickup completely baffled that something like this would happen.
I purchased the vehicle used (impossible to get a new vehicle right now) with 49500 miles on it. Ram please make this right. Please contact me…
 

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2018 Ram 1500 Laramie LongHorn, 17,800 miles, 4 months past the 36/36 warranty. Just received a call from Chrysler, they verified the diagnosis of my delaminated uconnect screen with ghosting, and they are going to replace my uconnect radio free of charge through my local dealership :). Received fantastic assistance from RamCares in resolving this issue. I sent Pictures of my screen and odometer verifying all to RamCares, so that may have also helped, but not sure.
 

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2018 Ram 1500 Laramie LongHorn, 17,800 miles, 4 months past the 36/36 warranty. Just received a call from Chrysler, they verified the diagnosis of my delaminated uconnect screen with ghosting, and they are going to replace my uconnect radio free of charge through my local dealership :). Received fantastic assistance from RamCares in resolving this issue. I sent Pictures of my screen and odometer verifying all to RamCares, so that may have also helped, but not sure.
To be honest, I’m not really sure what worked in your case but I’m glad they’re going to help you out because there’s been a lot of people who’ve said they haven’t been that far out of their warranty like you yet are being told they’re SOL.

You don’t by any chance have any kind of extended warranty, do you? As I mentioned before, when I had to have my radio replaced, they still insisted on charging me the $100 deductible for my Mopar MVP maxcare lifetime warranty even though number one, this is a known issue that’s happening to a lot of people and number two, I still don’t even have 36,000 miles on my truck but I was about 5 months past the three-year part of the factory warranty. But then again, I guess I really can’t use my experience because who knows what would have been different if I didn’t have the lifetime warranty. I guess they could’ve worked with me and I suppose they also could’ve told me it would be on my dime. We’ll just never know.


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My radio is starting to delaminate and its barely 3 years old and only out of the warranty because of mileage and the dealership that i purchased it from told me the only option was to have them install and program a new one. How has there not been a recall for this since these radios run a major portion of the truck?
 

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Well, that all depends on when it was manufactured. The new radios have the updated glue but I don’t know when they started doing that.


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If they updated the glue in the radios, then they know this is a huge problem, but will do nothing to fix it?
 

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My radio is starting to delaminate and its barely 3 years old and only out of the warranty because of mileage and the dealership that i purchased it from told me the only option was to have them install and program a new one. How has there not been a recall for this since these radios run a major portion of the truck?
Usually recalls only have to do with safety and are forced by the government but considering that this problem can create a safety hazard when the screen gets bad enough to the point that it starts making the screen ghost-press stuff and other functions, that could be quite a distraction that it creates so it pretty much constitutes as a safety thing when the delamination gets to a certain point.


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If they updated the glue in the radios, then they know this is a huge problem, but will do nothing to fix it?
Yes, but see my above response to your reply- unless it gets noticed by the NHTSA, they’re probably not going to just bend over and start replacing everybody’s 1000-dollar plus radios unless it’s under warranty. Sucks, but it is what it is.


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Does anyone have a list of the head unit's part # that is compatible with the LG screen?
Apparently, there is multiple versions where LG were not used.
I can't pull the radio apart because the truck is in my farm overseas, and I want to take the part with me and replace it.
My radio unit has the following part number: 68331634AH -

Thank you in advance,
 

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To be honest, I’m not really sure what worked in your case but I’m glad they’re going to help you out because there’s been a lot of people who’ve said they haven’t been that far out of their warranty like you yet are being told they’re SOL.

You don’t by any chance have any kind of extended warranty, do you? As I mentioned before, when I had to have my radio replaced, they still insisted on charging me the $100 deductible for my Mopar MVP maxcare lifetime warranty even though number one, this is a known issue that’s happening to a lot of people and number two, I still don’t even have 36,000 miles on my truck but I was about 5 months past the three-year part of the factory warranty. But then again, I guess I really can’t use my experience because who knows what would have been different if I didn’t have the lifetime warranty. I guess they could’ve worked with me and I suppose they also could’ve told me it would be on my dime. We’ll just never know.


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Don't have an extended warranty of any kind and I'm 5 months past the factory warranty of 36/36. I'm guessing it might have been the mileage as I only have right at 17,800 miles on the truck. Plus the service advisor I took it to at Fowler Dodge in Oklahoma knew exactly what the issue was with these uconnect screens, he looked at, said he's seen dozens like that, verified my vin and mileage and wrote a repair order. I also took pics of my radio screen and odometer and contacted RamCares, they also worked on their end and contacted Chrysler on my behalf. After a week and half, got a call from Chrysler advising they were going to replace my radio. A few days later, the service advisor called advising he just ordered the radio per direction from Chrysler and should arrive in about 2 weeks. My cost $0.0. You want to reach out to RamCares as well and maybe they'll work with you and on your behalf as well in getting a new radio.
 

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Don't have an extended warranty of any kind and I'm 5 months past the factory warranty of 36/36. I'm guessing it might have been the mileage as I only have right at 17,800 miles on the truck. Plus the service advisor I took it to at Fowler Dodge in Oklahoma knew exactly what the issue was with these uconnect screens, he looked at, said he's seen dozens like that, verified my vin and mileage and wrote a repair order. I also took pics of my radio screen and odometer and contacted RamCares, they also worked on their end and contacted Chrysler on my behalf. After a week and half, got a call from Chrysler advising they were going to replace my radio. A few days later, the service advisor called advising he just ordered the radio per direction from Chrysler and should arrive in about 2 weeks. My cost $0.0. You want to reach out to RamCares as well and maybe they'll work with you and on your behalf as well in getting a new radio.
Hmm. I wonder why they’re being nice to you and supposedly not to so many other people who also aren’t that far out of their factory warranty.


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Hmm. I wonder why they’re being nice to you and supposedly not to so many other people who also aren’t that far out of their factory warranty.


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I'm purely speculating it depends on getting the right service advisor who actually knows what their looking at and have dealt with this issue before. I had been to the same dealership previously and met with a different service advisor who knew absolutely squat about the Uconnect screen issues and wouldn't even write a repair order on it unless I wanted to pay for a diagnosis which I politely declined. A week later I go back and met with a different service advisor who know all about the issues, he wrote a repair order and said he'd be in touch. In the end it worked out, plus I had also reached out through RamCares and sent color pics which I'm sure helped. But it also could have been my good looks....bald head, beer belly and gray mustache hahaha
 

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I'm purely speculating it depends on getting the right service advisor who actually knows what their looking at and have dealt with this issue before. I had been to the same dealership previously and met with a different service advisor who knew absolutely squat about the Uconnect screen issues and wouldn't even write a repair order on it unless I wanted to pay for a diagnosis which I politely declined. A week later I go back and met with a different service advisor who know all about the issues, he wrote a repair order and said he'd be in touch. In the end it worked out, plus I had also reached out through RamCares and sent color pics which I'm sure helped. But it also could have been my good looks....bald head, beer belly and gray mustache hahaha
Well ya know, even if it is their policy, the manufacturer could go beyond it and do something about it being that it is a known issue but again, if out of warranty means out of warranty, they’re not required to do anything.


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