Try a different dealer because if Ram Trucks decides to help you even though you are outside of warranty, it’s not your dealer who’s going to be paying for it so for them to just basically tell you you’re screwed is just sheer laziness on their part. I don’t want to get your hopes up but being that you’re outside of warranty, they probably just assumed Ram would say no so they didn’t even bother to try. I don’t like telling you this because unfortunately out of warranty means out if warranty but since this is a big issue, there was a member here who actually got his radio replaced free of charge even though he only had like 17, 18,000 miles and was past the three years. How his dealer was able to swing that is beyond me but who knows, that could’ve been chalked up to having less than 20k miles on a truck that’s over three years old.
I concur with "corneileous", I was the lucky one who received a new updated Uconnect radio under warranty from Chrysler even though I was past the factory 36/36 but only had 17,779 miles when I took it in to the dealership. The 1st service advisor told me what everyone else's is hearing "sorry past warranty" blah blah. Went in a 2nd time and got different service advisor (younger fella) who knew all about the uconnect issues. He did the following, wrote a repair order "delaminated uconnect" and he then contacted Chrysler. I also in the mean time contacted RamCares. Chrysler and RamCares & Uconnect contacted me and in short replaced my Uconnect radio with a newer updated version and it's been working like perfect. So don't take just persons no for an answer, try again at another dealership. Good luck!!