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2018 Ram 1500 Cummins Delmonico Red
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Yeah dealer did the work. May have to get another unit. The connector for the USB hub is not tight and keeps coming loose. Sirius is working still no wifi hotspot. ATT says FCA has to update their system. Dealer says corp has to do it.
 

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Yeah dealer did the work. May have to get another unit. The connector for the USB hub is not tight and keeps coming loose. Sirius is working still no wifi hotspot. ATT says FCA has to update their system. Dealer says corp has to do it.
Actually for the Sirius XM you will have to call and give them your new radio ID. They will try and charge you a 15.00 fee. As long as you tell them your radio was replaced under warranty they will waive the fee. For your Uconnect features Dodge corporate will have to update that. Once they do that you should be in business.
 

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2018 Ram 1500 Cummins Delmonico Red
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Actually for the Sirius XM you will have to call and give them your new radio ID. They will try and charge you a 15.00 fee. As long as you tell them your radio was replaced under warranty they will waive the fee. For your Uconnect features Dodge corporate will have to update that. Once they do that you should be in business.
Yeah I did the sirius thing myself. I dropped uconnect. It is the wifi hotspot that is not working
 

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2018 Ram 1500 Cummins Delmonico Red
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Might be making progress. Finally got someone at AT&T and got them the numbers out of my new head unit. The dashboard on the att website for vehicle wifi spots now no longer shows my truck, it is blank so maybe they are updating it finally.
 

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Might be making progress. Finally got someone at AT&T and got them the numbers out of my new head unit. The dashboard on the att website for vehicle wifi spots now no longer shows my truck, it is blank so maybe they are updating it finally.
Thats a good thing I hope. So I called the MOPAR extended warranty people about this to see what they had to say. They said this issue would have been only covered in the bumper to bumper warranty. None of their plans even cover the head unit. They only cover the wiring harness. Go figure I guess.
 

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I looked in other Dodge forums and found where several people living in the south (mainly FL) have a problem with the screen "bubbling" due to delamination. I was surprised not to find anything on this forum. I have a 2018 RAM 2500 Power Wagon. We're now done with winter here in FL, but I didn't notice it until about the end of Feb. It's very noticeable. If heat is the issue, I wonder why it didn't start until Feb, when it was still rather cool. Unless it was a matter of it being cool (45-55) in the mornings and warming into mid-70 or higher during the day, plus considering the humidity. I don't have my windows tinted.... yet.
When I clean my screen, I spray screen cleaner lightly on a rag and wipe the screen, the same as you would do a computer screen.
This seems to be a manufacturer defect. Has anyone else noticed this issue? Thanks!
My husband's 2018 dodge Ram is also having the same issue only now its just randomly pushing options on his screen on its own and won't let him really take calls or listen to music without it switching all the time he only has 27k miles on it should it still be covered over warranty?
 

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If it’s still within bumper to bumper yes. If he has the MOPAR extended warranty then no. Check your warranty coverage with your dealer.
 

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My 2018 RAM 1500 Sport Night Edition just started with the screen delamination in the upper left corner at 40,000 miles. It started small but gradually got bigger. It hasn't been a particularly hot summer here in North Carolina, but I'm sure the heat had something to do with it.

I purchased the extended warranty when I bought the truck ('Platinum Wrap' bumper-to-bumper coverage through Axiom), and now I'm glad I did. They've finally agreed to cover the delamination repair/replacement under the extended warranty, but it took a few phone calls to a few different agents to get it approved. The total for the head unit and labor will be around $1400. I really think this should have been covered by Chrysler, as it appears it's happening quite a bit in the warmer climates.
 

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This happens on all product lines. This is something I think they need to extend the warranty on just the radio until they get the new improved screen into the system. It will probably never happen though.
 

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I have a 2018 Ram 1500 Lone Star with 49K miles on it and I’m having the same issue. I live in Houston, Tx so I’m sure that doesn’t help. Mines gotten so bad that it messes with me listening to my Bluetooth audio or CarPlay because it presses random buttons. Went to the dealership and they said it wasn’t covered under my warranty and want over $1,000 to replace. This seems to be a manufacture defect that Ram needs to address.
 

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Agreed. I’m on my second screen same thing. This is very easy to actually replace yourself. LG has an improved part available which is what the replacement radios all have. The only problem is the new part costs double what you can find the old part for.
 

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2018 Ram 3500 Laramie
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I am experiencing the same issue with the 8.4 inch u connect screen on 2018 ram 3500 Laramie dually. Live in Ormond Beach Florida. Daytona Dodge has been telling me they ordered the part nearly four months ago. Every time I call to see if the party arrived they're saying that it will be in next week. This is absolutely terrible. There truck had only 25k miles and the dealer marked it as a warranty covered item. Rams customer service number is nearly useless as they end up passing you around until you end up in a vice mailbox prompt and nobody ever follows up. I need help.
 

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My 2018 RAM 1500 Sport Night Edition just started with the screen delamination in the upper left corner at 40,000 miles. It started small but gradually got bigger. It hasn't been a particularly hot summer here in North Carolina, but I'm sure the heat had something to do with it.

I purchased the extended warranty when I bought the truck ('Platinum Wrap' bumper-to-bumper coverage through Axiom), and now I'm glad I did. They've finally agreed to cover the delamination repair/replacement under the extended warranty, but it took a few phone calls to a few different agents to get it approved. The total for the head unit and labor will be around $1400. I really think this should have been covered by Chrysler, as it appears it's happening quite a bit in the warmer climates.
I would like to open a case for you and get you to a Uconnect specialist. If you'd like, please send us your VIN, email, phone number, and mileage to get started.

Alison
RamCares
 

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2018 Ram 3500 Laramie
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Daytona Dodge just called to say they have the replacement part and scheduled an appointment. Is it possible they have spies on this forum or maybe Dodge cares reached out to them? This is amazing
 

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RAM Cares seems to post a lot. So from my extensive research on this the past several weeks it looks like just the 2018 and 2019 MY’s are affected. The bad screen from LG is PN LA084X01(SL)(01). For 4th generation Classic Models years 2020 and 2021 they switched to the improved screen which is PN LA084X01(SL)(02). I have not seen any reported failures on 2020 trucks and the 2021’s are in production now.
 
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