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2nd time getting "Update Failed-- Please see dealer" WTF Only thing I updated last more than 6 months ago was the Uconnect Navigation Map Update and that was successful. Don't feel like going to the dealer so does anyone know of any fixes? I did reset (holding down the 2 buttons) but no luck there. Also since time change, my clock won't stay correct.
 

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One thing you could try is to go to this website: https://www.driveuconnect.com/support/software-update.html , enter your VIN and then try to follow the not-so-clear directions. Chances are the website will give you the option to download an update.. You'll need a thumb drive to unzip the update to, then take it (the thumb drive) to your truck and install it there. Best of luck! Your clock not staying correct is probably due to the failed software update. As of Nov 6-ish, there was a change made to the GPS system that this update accounts for.
 

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Also, grab the PDF instructions. There is a software version upgraded map included which shows if you can update or if you need to have your dealer do the update. It is based on the current version in your unit.

My OTA update never did work and gave up so I downloaded and updated using the USB method.
 
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2nd time getting "Update Failed-- Please see dealer" WTF Only thing I updated last more than 6 months ago was the Uconnect Navigation Map Update and that was successful. Don't feel like going to the dealer so does anyone know of any fixes? I did reset (holding down the 2 buttons) but no luck there. Also since time change, my clock won't stay correct.
Hello vinniegambinin,
We certainly understand your frustration. If you would like to be connected with a Specialist to further assist you please reach out to us privately.
Laura
RamCares
 

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Also, grab the PDF instructions. There is a software version upgraded map included which shows if you can update or if you need to have your dealer do the update. It is based on the current version in your unit.

My OTA update never did work and gave up so I downloaded and updated using the USB method.
This. I printed out the instructions FIRST, then crossed the steps off the list as I went along. Had zero issues. Took less than an hour from download to completed installation. Good luck.
 
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