I finally got a reply from Dodge/Chrysler complaint group. My dash is cracked although not as bad as some of the ones I have seen on the forum. However, I have contacted Dodge/Chrysler complaint department, and even though my Ram is a 2002 model with 193,000 miles, they are offering a 50/50 split with me on the cost of the replacement of my dash. I am very happy that they decided to help at all. I took my truck in this morning to have the dealership look at it, and to figure out all the parts that they need to order. Don't have an official estimate yet of the cost, but the ballpark was around $400. :smiley_thumbs_up: Better than the original quote of over $900!