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“Private messages” ?
Other than the multiple emails, Fbook messages, & texts from “Mark/Ram”
Make it easier :
Thank you for providing your VIN. With it, I was able to see your most recent case on this matter. As you have already been working with the team that we are able to escalate to, please know that your specialist would be in the best position to discuss your resolution further with you. I do sincerely apologize for this inconvenience. You may always call in at 866-726-4636 for further support.

Mark
RamCares
 

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I too have had the same issue, the dealer diaged but I pulled the truck due to high rental charges. Ram care approved the repair on them with a co pay but now I have moved and the new dealer wants to diag it again. The cost of the diag and co pay is more than the abs unit its self plus more rental charges. I am going to replace it my self, any way I can get some money back on this? It looks to be some thing bad in the abs recirc motor, which should not be happening at 50k miles. I took the motor off and it looked new inside. I have never had any abs issues with my other vehicles even at 200k. On the BMW fourms people are having similar issues with continental units which is what this is. So this is something that continental and ram have to work out. There should be a recall for this. I love my truck but am wondering whats gonna give me trouble next.

VIN 3C6UR5CL4JG193235
 

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Thank you for providing your VIN. With it, I was able to see your most recent case on this matter. As you have already been working with the team that we are able to escalate to, please know that your specialist would be in the best position to discuss your resolution further with you. I do sincerely apologize for this inconvenience. You may always call in at 866-726-4636 for further support.

Mark
RamCares
So if my issue is the same as EVERYONE else on here, why not just let everyone know on here that they’re screwed & have to come out of pocket for an issue RAM won’t fix ‼
STOP wasting people’s time & giving them false hope !
Don‘t respond with everyone’s case is different ... I’ve logged, spoke, & messaged over 2 dozen people on this forum alone with identical issue ( some with even less miles than me ) ‼
 

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I too have had the same issue, the dealer diaged but I pulled the truck due to high rental charges. Ram care approved the repair on them with a co pay but now I have moved and the new dealer wants to diag it again. The cost of the diag and co pay is more than the abs unit its self plus more rental charges. I am going to replace it my self, any way I can get some money back on this? It looks to be some thing bad in the abs recirc motor, which should not be happening at 50k miles. I took the motor off and it looked new inside. I have never had any abs issues with my other vehicles even at 200k. On the BMW fourms people are having similar issues with continental units which is what this is. So this is something that continental and ram have to work out. There should be a recall for this. I love my truck but am wondering whats gonna give me trouble next.

VIN 3C6UR5CL4JG193235
You can message me with details of your issue if you’d like. I’m logging/recording as many cases as possible. They (RAM) chooses to be naive of their customers problems & act like they care. A simple google with this ongoing problem will result in (literally) 100’s of posts on internet (web, YouTube, forums)(& that’s just those that are willing to express their issues).
 

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Update: My Ram is now at the dealership awaiting the arrival tomorrow of a replacement hydraulic module. After they read the (what seemed like a bazillion) error codes and their tech played with it for a bit today, the problem was narrowed down to that particular part. I expect it will be fixed and back with me by Thursday at the latest.

The dealership peepz have been (as usual) fantastic to work with... prompt and skilled all the way. :)

I will try to remember to post up the results later on.
 

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I wondered about something similar to this, but the same problem on mine came and went afterward. Weather and road conditions(clear or lousy) at first seemed to affect it, but then it didn't matter. The problem symptoms were irregularly irregular. I even considered that the batteries are acting a bit goofy and replaced them, but that was not causing my ABS problems.

Have the dealer read the codes (leave it running when you arrive there) so they can come out, hook up their "box" and read the error codes. Mine showed what appeared to be a bazillion of them. I will bet there will be at least a page or two when printed out.



Another Update: The repair is finished, they did an excellent job, and now the truck is back home where it belongs. :)

Also, based upon the paperwork I saw, it appears that FCA is on top of this problem. Parts are available for necessary repairs, and as long as the dealership is diagnosing correctly, things get fixed correctly and rather quickly. Of course, much depends upon the dealership doing the work.
 

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Another Update: As of today (10/14/2020), and after a 400-mile trip (towing the camper) it remains good. Without intending to jinx it, I will say it's all good.
:)

Yet another update... one that could jinx me and my truck: As of today (7/1/2021), all remains good and no problems to report. :)
 

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My 2018 2500 Dodge diesel truck has started to show the same error messages. After reading the above comments I called my Dealer about it, they said that they would call me back, but have not. How do I find someone to work on it?
In April of 2019 I purchased a 2018 Ram 2500 with the diesel 6.7 Cummings engine. In Aug. of 2020 I started to have an issue with the ABS light and the Anti swerve light coming on and the chime dinging. It would go off then immediately come on again, repeating this several times. This has been an intermittent issue, going about 10 days between incidents on three occasions and two or three days most of the time. Most recently it did this repeatedly for about 4 hours, driving from Houston to Ennis Texas on I-45.
Aug. 25th I communicated with "Brandy" at Classic of Denton. She verified my phone number and said that "Mark" would contact me. I received a call, apologizing that my call had rolled over to "sales", and that someone from "service" would contact me later. Still waiting for that.
With over 50,000 miles I assumed that this would not be covered under warranty, so I purchased an ABS code reader. It gives me the message, "ABS Pump motor control, General Electric Failure."
So, I am wondering why the issue comes and goes like it does, a loose wire somewhere? Any advice/help that you can offer would be greatly appreciated.
 

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In April of 2019 I purchased a 2018 Ram 2500 with the diesel 6.7 Cummings engine. In Aug. of 2020 I started to have an issue with the ABS light and the Anti swerve light coming on and the chime dinging. It would go off then immediately come on again, repeating this several times. This has been an intermittent issue, going about 10 days between incidents on three occasions and two or three days most of the time. Most recently it did this repeatedly for about 4 hours, driving from Houston to Ennis Texas on I-45.
Aug. 25th I communicated with "Brandy" at Classic of Denton. She verified my phone number and said that "Mark" would contact me. I received a call, apologizing that my call had rolled over to "sales", and that someone from "service" would contact me later. Still waiting for that.
With over 50,000 miles I assumed that this would not be covered under warranty, so I purchased an ABS code reader. It gives me the message, "ABS Pump motor control, General Electric Failure."
So, I am wondering why the issue comes and goes like it does, a loose wire somewhere? Any advice/help that you can offer would be greatly appreciated.
I apologize for the trouble @H.J.McCunn. If it would be of interest, our team here is a private message away and more than willing to escalate a case on your behalf for further support as you work with your dealer.

Alternatively, if you would be interested in calling in to our customer care team, they can escalate a case like I am able to do here, but they are also able to assist with getting an appointment scheduled if you would like to receive support with that as well. The number to call for that is 866-726-4636.

Mark
RamCares
 

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I just joined the site so I could add another truck to the list of failures. My Ram, '17 2500 6.7 Megacab Longhorn w/77k miles, has been flashing that dang "Service ABS" and "Service Electronic Breaking" warnings too. Plugged in my scanner and I get the same code (C0020) as everyone else.

If "ramcares" actually cared then this would have been addressed by a recall notice. Look how many people have had this issue in just the past 2 months, its insane.
 

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2018 2500 6.4 Same Issue. Already been in/out of shop. Master cylinder replaced and warnings went away for about a month. Then same intermittent crap. Well I have been on a mission to figure it out. My logs and findings have me currently convinced that it is a design issue with the abs sensors. A thorough cleaning of the diff area and caliper areas all around will stop the warnings. However, as I tow heavy almost daily they don't stay gone for long. Here is the reason I think. The dust, brake dust, dirt etc.. doesn't seem to cause the issue by itself. But if they are dusty/dirty and conditions are such that there is fog, dampness, or condensation...it goes crazy. If the sensor areas are dirty and my windows are fogging up...it sounds like a bell chorus. If it is a little misty in the morning, they will ding me silly, but as the day heats up and dries out, problem mostly goes away. Clean and dry or clean and wet doesn't seem to trigger anything. Dusty and damp seems to be where the design cannot handle it. So now I keep my pressure washer hooked up in the driveway. I have 32k miles and up til about 25k I washed and waxed and babied it after work all the time...no issues.
 

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Well I broke down and took it back to the shop, dinging just got worse so had to do something. They replaced HCU. Brake pedal feels much softer now...don't know if that's good or bad yet, but we will see of the warnings finally go away.
 

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Hi, everyone. I'm joining the site with this post. Like everyone here, I got repeated "Service Antilock Braking System" and "Service Electronic Brake System" lights and chimes during a short trip. This was in heavy rain, and after I checked the brake fluid level and looked around for any leaks, I figured it was just a little damp somewhere. It went away for a few days, and I forgot about it. Since last week, however, the warnings have been intermittent at best. I have an appointment with the dealer for next week. Of course, I'm now around 4 weeks PAST the three-year warranty. I really hope I can jump back on this forum and say how impressed I was with the customer service and that this brake system failure is fully covered under warranty. If that's the case, I will give full credit to the dealer and RAM.
Pessimistically, though, what upsets me the most is the likelihood I'll be paying to only have an identical part put back in. I'll ask to see if that new part comes with its own warranty. This truck has lived a pampered life with around 18k miles in three years, so what's going to keep this from becoming a reoccurring problem?
At any rate, thanks for reading the long rant. I'll keep everyone updated.
 

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I wondered about something similar to this, but the same problem on mine came and went afterward. Weather and road conditions(clear or lousy) at first seemed to affect it, but then it didn't matter. The problem symptoms were irregularly irregular. I even considered that the batteries are acting a bit goofy and replaced them, but that was not causing my ABS problems.

Have the dealer read the codes (leave it running when you arrive there) so they can come out, hook up their "box" and read the error codes. Mine showed what appeared to be a bazillion of them. I will bet there will be at least a page or two when printed out.



Another Update: The repair is finished, they did an excellent job, and now the truck is back home where it belongs. :)

Also, based upon the paperwork I saw, it appears that FCA is on top of this problem. Parts are available for necessary repairs, and as long as the dealership is diagnosing correctly, things get fixed correctly and rather quickly. Of course, much depends upon the dealership doing the work.
. Tell us what was done.thank you.
 

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. Tell us what was done.thank you.
The problem was caused by a failed Hydraulic Control Unit.

I am also wondering if this problem (I know, we are supposed to call it an "issue", but that is just corporate talk to diminish a problem... feels better that way ;) ) will ever be listed as a recall. I am thinking it eventually may, but certain parameters must be met (i.e., some famous actor unknown to most everybody forgets to put his Jeep into 'Park' and dies as a result). I am not complaining about FCA and am definitely not complaining about the dealer shop's resolution of the problem, but am wondering if the replacement part is an improved version of the original part. If it is an improved part, then good for FCA and for us.
 

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Follow up from my visit to the dealer. Amazing service and professionalism throughout the process. The intermittent lights had gone away entirely the day before the visit, but even though there was no active light, the code was still stored in the system. Troubleshot to a bad HCU. The service techs are familiar with the issue. The good news is the staff isn’t aware of any “re-visits” since their HCU replacements, though only time can tell. Though frustrated that it happened, the process went as smoothly as I could hope for, and I am more than satisfied with how this was handled. Anyone in VA needing help should reach out and I’ll give you the name of the dealership who helped me. The HCU was in stock, and I was out the door in 3 hours with a 24 month / 24k mile warranty. I’ll update if I have any more issues or concerns, but after 3 days and 150 miles there’s been no gremlins.
 

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Hi @Camlocker75 - If you decide to address this with your dealer, please let us know via private message. We would be more than happy to provide you with an additional layer of assistance for that process.

Mark
RamCares
Hi mark ,
I have a 2018 Ram 2500 cummins and Im having the same issue with the warning lights for the electronic brake . It acually seemed to appear after the dealer serviced the truck at 16,000 miles and rotated the tires. I realize that this is most likley just a coincidence . I took the truck back to my local dealer and they said they couldnt find anything and said they entered it into some kind of dealer data base to see if anyone else had any insight to the issue. They called back two days latter and said that they didnt hear back from anyone with a similar problem. Its so bad that at time i wanna take a baseball bat to the dashboard. I wanted to trade the truck into my local ford dealer but they wont take it with the dash lighting up like a pinball machine. To add further insult to injury it seems as if the dealer perpetually has a 3 week back log for service. If thats what i have to go through to get it fixed so be it, but to have to wait and get the truck back with a bill ( although they have shaved time spent off the bill) unfixed is kinda crappy.
Thanks wayne
 

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I have the same issues 2018 RAM 2500 6.4 hemi 16k miles, and got tired of the dinging, so pulled the 26 fuse (abs/traction control). Now my truck isn't as safe, but a lot more fun lol. I can spin the rear tires way too easily now.
I took it to a dealership and they couldn't find any codes. This should be a safety recall. I feel sorry for the car I ram into (no pun intended) b/c I no longer have ABS....
 
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