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Water leak interior cab

I just found a pool of water 1" under the rear bench seat on the drivers side.


This is the second time I found this after a hard rainfall. The first time I thought I left the window down but that's not the case.
 

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I just found a pool of water 1" under the rear bench seat on the drivers side.


This is the second time I found this after a hard rainfall. The first time I thought I left the window down but that's not the case.
If your cause of water in cab is the 3rd brake light seal.....I have no ideal why the issue has not been addressed by Ram yet. I have read thread after thread about this seal. :4-dontknow:
 

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If your cause of water in cab is the 3rd brake light seal.....I have no ideal why the issue has not been addressed by Ram yet. I have read thread after thread about this seal. :4-dontknow:
Its not just Ram; Fords, Toyotas, this happens on pretty much every generation and make of truck to a degree
 

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oakey,


I had the same issue on my previous 2008 crew cab with sun roof, had water coming out the A/C vents and the corners of the dash. turned out to be two of the four drain tubes for the sun roof were clogged, there is one in each corner. Has your dealer actually ran something down them? If you open the sun roof you can see the front corner ones, rear ones are a bit harder to access. I took a #10 gauge stranded wire and ran it down each one till it poked out the hole down by the door frame, got a ton of crap out of two of them. Then flushed them out, no more issues after that. Just an FYI. Hope you find the cause.
 

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Discussion Starter #25
Ive got an update.... The dealer wants to replace some 18 plus parts in my truck in hopes to correct the problems that all this moisture from the leak has caused! They think the problem has been solved. It has only taken 1 year and five different service trips for them to come to a conclusion that I should allow them one more time to try and fix the problem. Honestly I don't have any faith that my servicing dealer will be able to correctly install all the replacement parts they want to replaced.

My question is all is how many times would you allow a dealer to attempt to correct a problem with your truck before seeking legal actions?

Me and my wife really feel let down on the quality of our truck and the way the RAM corporation is handling our case . I don't think we should have to allow over 5 attempts to correct this problem! Why won't FIAT / RAM / CHYS do the right thing and buy our truck back or just give us a replacement truck? We did our part we have made all our payments and informed them immediately when we noticed the problem. We have went many days without our truck allowing them to fix the problem! Why cant they stand behind there product and just give us what we agreed to purchase!
 

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Ive got an update.... The dealer wants to replace some 18 plus parts in my truck in hopes to correct the problems that all this moisture from the leak has caused! They think the problem has been solved. It has only taken 1 year and five different service trips for them to come to a conclusion that I should allow them one more time to try and fix the problem. Honestly I don't have any faith that my servicing dealer will be able to correctly install all the replacement parts they want to replaced.

My question is all is how many times would you allow a dealer to attempt to correct a problem with your truck before seeking legal actions?

Me and my wife really feel let down on the quality of our truck and the way the RAM corporation is handling our case . I don't think we should have to allow over 5 attempts to correct this problem! Why won't FIAT / RAM / CHYS do the right thing and buy our truck back or just give us a replacement truck? We did our part we have made all our payments and informed them immediately when we noticed the problem. We have went many days without our truck allowing them to fix the problem! Why cant they stand behind there product and just give us what we agreed to purchase!
I'd give them 3 because after that you can use the lemon law
 

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Ive got an update.... The dealer wants to replace some 18 plus parts in my truck in hopes to correct the problems that all this moisture from the leak has caused! They think the problem has been solved. It has only taken 1 year and five different service trips for them to come to a conclusion that I should allow them one more time to try and fix the problem. Honestly I don't have any faith that my servicing dealer will be able to correctly install all the replacement parts they want to replaced.

My question is all is how many times would you allow a dealer to attempt to correct a problem with your truck before seeking legal actions?

Me and my wife really feel let down on the quality of our truck and the way the RAM corporation is handling our case . I don't think we should have to allow over 5 attempts to correct this problem! Why won't FIAT / RAM / CHYS do the right thing and buy our truck back or just give us a replacement truck? We did our part we have made all our payments and informed them immediately when we noticed the problem. We have went many days without our truck allowing them to fix the problem! Why cant they stand behind there product and just give us what we agreed to purchase!
What was the source of the leak?
 

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I had a similar issue with my powerwagon and the told me at first it was the third brake light. One day I was noticeing water on the head liner near the rear passenger side and it ended up being the rear power slide window was not sealed properly at the top.
 

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Every time I see a Ram driving down the road with a 3rd brake light out, I want to yell to them "hey, your 3rd brake light is out and might be leaking water!"

I sorta want to modify mine and put in a better seal as I have seen other members to, but so far mine hasn't been an issue. If it ain't broke, don't fix it?
 
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Just as a pre-maintainence task I took my third brake light out cleaned the surfaceand applied petro gel to the foam seal.and put it all back..mine never leaked and I hope it has a better chance of staying dry. I heard that the foam over time and head dried up and shrank causing splits and cracks alowing water to intrude..
 

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I hope to hear an update. My truck has a bad leak as well, the headliner is stained near the third brake light and the whole interior smells musky. No Sun roof. The wing nut for the jack under the passenger seat is rusted to the bolt, I cant even turn it with vice grips.
I am going to have a closer look under my seat and hope like a mf that its not rusted like yours.
Mines a 2010, no sun roof. I need to look at the third brake light gasket and the weather stripping on the drivers rear door.
Edit add on: Sorry about your luck, I have had a similar experience with my dealer. Tough deal fighting for warranty, just so you can pay warranty deductibles on top of the monthly payments.
I can't say im a Dodge fan anymore, but gotta frequent the forums to keep it fixed lol.
 

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I apologize for digging up an old thread, but I'm experiencing a similar issue now (brake light leaking water in) and I know that the seal is probably the culprit here, but I'm just curious, almost two years later, how this all turned out for you?
 

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Hi,,, We are Newbies here... We've searched and searched through the forums thread's and need more help... Maybe member "CR3500" can help us... Our "2008 RAM Laramie 3500 4x4 CCab DRW LBed CTD 177,000 mile's" is leaking water down both the Driver & Passenger "A" pillar's... We at first were told,,, a few month's ago,,, to replace the 5 Roof Cab Light's,,, we did... Still got some leakage... Then we looked at YouTube and saw an excellent video showing the "clean-out" of the A Pillar Water Vent Tube's,,, "Super" !!! BUT,,, ---> now we can't get the Damn Sun Roof to open !!! We checked the #5,,, Main Engine Compartment Fuse Box (see User Manual),,, Fuse and it looked good but just in case,,, we replaced it... Still NO movement in the SRoof... We even pulled down the,,, in cab above the rear view mirror,,, ceiling switche's module and disconnected the Sun Roofs Open/Close Switch... We tested it with a multimeter and got Live Contact readings... We then did the "Jumper Wire Trick" on the SRoof wire Cable connection with the ignition turned on and "NO GO" - "Nauhda" - "Nothing"... Sooo,,, we need the SRoof opened to clean-out the drain tubes !!! Without removing the Ceiling Roof Panel exposing the SRoofs motor is there another "FUSE" or power source (inline fuse???) we can check that is not allowing power to appear at the Sun Roofs Switch ??? Plus,,, the SRoof doesn't respond to the pressing of the button opening the SRoofs as a Vent... We're going to try one other step and replace the SRoof Switch,,, it's $10.00 at AutoZone,,, it's a try... Thank's for taking our lengthy request... "JaLyn",,, Jack & Lynne in Little Rock, ARkansas...
 

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We do have a case open... Hopefully we will get approved for a replacement... I really just want what we paid for a quality truck that we can trust...
I have a 2017 Ram 2500 and I am having the exact same issue. It seems like this has been a well know issue for some time. Definatley a design flaw so I wonder why Ram has not addressed it. Was yours ever resolved? Do you have a link to submit a case management request?
 

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Hi all, new to the forum. I have a 17 RAM that for the past year has documented proof of 10 leaks at the passenger A pillar grab handle and 3 at the driver's rear passenger pillar. I have had the truck to the dealership 5 times this year just for the leak alone. They replaced the sunroof and I am still getting leaks. I had a case manager with FCA for many months and then once leak 10 occurred I said I was done and pursued arbitration (during the arbitration process 3 more leaks occurred). That was the biggest waste of my time. I had a 30 page report, plus all of the service records, videos of the leak as well as documentation of all the times the truck didn't leak when it rained. FCA's response was that "there is no substantial impairment to use, safety or value". I've had other issues with the truck as well and with all of my facts that disprove their false and generic statement; my case was denied during arbitration.

The NCDS works for the auto companies and will side with them 99.999999999999999999999999999999999999999999% of the time. With all of my evidence there is no reason why I should have lost. I was simply looking for a replacement.

I say all of us RAM owners that are having issues start a class action lawsuit against them because all they are doing is pushing us around and not solving the problem.
 

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Can we move straight to opening a case with Customer Care or do we have to go to the dealer to see if they can fix the issue? Experiencing the water issue in the cab as well as issue with the windows being scratched when the windows are operated.
I'm sorry we missed this, oakey. Do you already have a case open with Customer Care? If not, please send a private message with your VIN and the name of the servicing dealership.

Kori
Ram Social Care Specialist
 

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Can we move straight to opening a case with Customer Care or do we have to go to the dealer to see if they can fix the issue? Experiencing the water issue in the cab as well as issue with the windows being scratched when the windows are operated.
Hi Ruiz1987,

Just had the chance to follow up with your PM on this!

Mark
RamCares
 

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My 2017 2500 limited leaks in the front driver and passenger floor. There is standing water every time it rains. The sunroof tubes are not clogged. The third brake light is no longer leaking. The water runs all down the firewall like the seams are not sealed. Every component in the cab is rusted like a flood car. Total disappointment. 32000 miles on truck.

Ram customer care how can these problems be fixed?
 

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My 2017 2500 limited leaks in the front driver and passenger floor. There is standing water every time it rains. The sunroof tubes are not clogged. The third brake light is no longer leaking. The water runs all down the firewall like the seams are not sealed. Every component in the cab is rusted like a flood car. Total disappointment. 32000 miles on truck.

Ram customer care how can these problems be fixed?
Hi Shunt143,

I sincerely regret to see that you are also experiencing this concern. If you have not already had a chance to do so, I recommend addressing this with your servicing dealer. If you are indeed willing to move forward with your dealer, we can escalate a case on your behalf to a specialist who can work alongside your dealer to get this resolved. Our team is always just a private message away should you have any additional questions.

Mark
RamCares
 

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For all of us with these issues, FCA can and will assign a Case Manager to assist you with dealing with the dealership. If your dealership is like mine, they will have a hard time duplicating the issues though. I think in my case they were never able to duplicate a leak. My suggestion is to take lots of pictures and video. Keep a record of the day and time, the weather, where you vehicle is; anything to help describe what is going on.

Also remember, for those of us with 2017's, our warranties are either up or will be in the next handful of months. I have not found out yet what happens the minute the warranty is up and the reoccurring leak continues.
 
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