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2013 Ram Radio issue

8.7K views 6 replies 5 participants last post by  Tom-G  
#1 ·
I have a 2013 Dodge ram 1500. The Screen is stuck on the Dodge ram logo, And only the volume button works. After a short minute or two, the radio will begin to turn itself off Fully and turn itself back on but still stuck on the ram logo. I’ve tried disconnecting the battery and that didn’t do anything. Is there a hard reset that I can do on this radio?
 
#4 ·
Hi jesdgou,

I'm sorry to hear this is happening! If a reset doesn't help, it might need to be inspected by a dealer since it sounds like it may be rebooting. You can try these steps as well to see if it will help before going that route:

1. Put your vehicle into the accessories mode (ACC or RUN) **For keyless start (push-button) vehicles: push the start button twice without having your foot on the gas or brake pedal
2. Hold down the Phone and voice recognition buttons (or tuner and volume knob), at the same time, for thirty seconds.
3. Let go of the buttons
4. Turn the vehicle off
5. Open driver’s side door for thirty seconds (or until dash illumination goes black)
6. Close door
7. Restart vehicle
8. Let the media center load up and see if the concern is still present

Steph
Ram Cares
 
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